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Massage Artistry

5.0 (1 review)
Open 9:00 am - 9:00 pm

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Services - Massage Artistry

Massage

Aromatherapy massage

Deep tissue massage

6 More Services

Myofascial massage

Prenatal massage

Reflexology massage

Sports massage

Swedish massage

Therapeutic massage

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2 years ago

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Wailea Healing Center - Floral arrangement gifted to the center from Ocean

Wailea Healing Center

4.8(59 reviews)
1.6 km

Not Healing--Negligent, Unprofessional, and Emotionally Harmful…read moreI've never left a negative review before, but this experience warrants one. Kevin and Shannon operate a business offering infrared sauna, PEMF, and cold plunge services out of the Wailea Healing Center. While it's marketed as a healing environment, what I experienced was serious disorganization, poor communication, and emotional volatility. I'm currently on a medical detox protocol, and regular sauna sessions are a critical part of my healing. After my first session with Kevin, he told me to coordinate payment and future scheduling through Shannon. I texted and called her multiple times--no response. Kevin continued to schedule me and eventually asked me to pay him $200 in cash, which I did. Shannon finally texted me and scheduled two sessions, but on the morning of the first, she canceled--saying it was Mother's Day, despite having booked it herself. I was polite, even though I had organized my day around that session. I then missed the next appointment--just one--after a lengthy medical treatment. I called Kevin to apologize and offered to pay. Instead of responding with empathy or professionalism, he launched into an intense and angry rant, accusing me of being difficult, blaming me for scheduling later in the day, and telling me not to book with him again. His tone was deeply unsettling and completely out of proportion. After that, I contacted Shannon again, but she ignored my text and voicemail, and Kevin made no effort to follow up or assist. Working with them wasn't healing--it was harmful and distressing. To be clear: this review is about Kevin and Shannon only. I met Rebecca, the owner of Wailea Healing Center, and she was lovely. Other services there may be worthwhile--but I strongly recommend avoiding Kevin and Shannon.

My Husband and I had the best massage! The therapists were very attentive to our needs and…read morerequests. The atmosphere is so peaceful, relaxing and great prices for great services!

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Wailea Healing Center - Chair yoga with Michael Kittrell

Chair yoga with Michael Kittrell

Wailea Healing Center
Wailea Healing Center - Outdoor massage area

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Outdoor massage area

Massage Artistry - massage - Updated May 2026

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