This is the place that you WANT to take your dogs to! When boarding, your dogs will be happy and…read morecared for. If sending your pets for grooming, they will look amazing! My dogs are family. We have been using Puttin on The Ritz for years and will happily continue to do so!

From the owner: Puttin' on the Ritz is a contemporary and beautiful dog grooming spa designed to pamper your…read morepooch.Our groomer, Toni Coppola is an award winning dog groomer who will indulge your pup in the best cleansing products, grooming tools and state of the art technology.As president of New England Pet GroomingProfessionals (NEPGP) Toni brings a wealth of knowlege and experience to her dog grooming. We offer a range of products, services and accessories, from holistic and stylish grooming, we can board your dog while you are on vacation, we also offer a collection of accessories for your pet.

I chose Town and Country for boarding my Great Pyrenees Shepherd based on a strong recommendation…read morefrom Eva's Dog Camp, where my dog has thrived and received excellent reviews for being "cuddly and well-behaved." During our phone intake conversation, Marian assured me that my priorities would be met: 1) all dogs would be crated during meals to prevent potential aggression, and 2) daily exercise would be provided in nearby national parklands and the lake. Unfortunately, these assurances were not practiced. My dog returned wrung out with anxiety and unable to rest after spending five days in a back enclosure with 30-35 other dogs and not once having been walked. I was told that my dog did not respond properly to the counselors' name calls, which is why he was kept in the backyard. Why not take the dog on a walk on his leash? Town and Country promotes itself as an adventure camp, distinguishing itself from other boarding facilities that keep dogs in yards all day, and charges a premium for this service. Marian had assured me that new dogs would be attached to a 30-foot lead and attended by two counselors when taken out of the yard. Unfortunately, they did not follow through on this "camp" experience.*Marian later contradicted her initial assurance by saying that dogs needed to respond to a stranger's call before being taken for a walk in the park Additionally, upon pick-up, a counselor explained that my dog and another dog had snapped at each other during mealtime because they were not crated. This was contrary to the safety measures I had requested. Bottom line, the promises made regarding safety and exercise were not fulfilled. It appears that only a select few dogs evaluated by them to be "responsive" receive walks. I'm grateful to one of the counselors there who no doubt, acted as an ally to my dog and likely ensured his safety amidst a potentially dangerous environment.

I can't say enough great things about Marian and Town & Country. We have always been hesitant to…read moreboard our dog Cassius, and even more so now that he is 16 years old! My partner and I each spoke to Marian for a long time and were comfortable that he would be in great hands. We have now boarded him here multiple times and are so glad we did! Marian and her team of handlers are incredibly accommodating to Cassius's special needs and he always comes back happy and healthy (and fresh & clean from his bath!). He gets all his medications and is clearly eating his meals while there - which really shows that he feels right at home. They really are so unique and we are very thankful. I'm sure the hiking and other activities are a blast for the younger dogs, too! We really wouldn't send our boy anywhere else - thank you so much!!

My 8 year husky mix had never experienced boarding before. Harvey's House was recommended to me by…read morea couple of people so I decided to contact them. The owner and partner arranged a meet and greet with Lola and it was perfect. Lola has anxiety and does not like strange dogs or people. Andrea let Lola take separate space and kept her and the other dogs apart while Lola adjusted to being there. During my 9 days of vacation, I was sent updates, multiple times during the day and pictures. Leaving Lola was very hard but Harvey's Pet Care made it easier. Anytime I need pet care, I will give Harvey's house a call. I can't thank them enough.

From the owner: In need of a pet sitter? Harvey's House PetCare is the place for you! We provide boarding within…read moreour own home so you don't have to leave your dog(s) at a kennel. They will get their own mini vacation while still enjoying the comfort, love, and care from home. Plus, my Goldendoodle, Harvey loves having friends over and is great with all dogs! All types of dogs are welcome provided they pass Harvey's test during a fun meet and greet at the House! We also provide walks, doggy daycare, and will sit for your dogs/cats in your home if that's what you prefer. We only board dogs but can provide check-ins for most animals if needed! We take dogs with anxiety and dogs who may need medical accommodations such as shots or pills. We also take dogs who are deaf or have other physical impairments. Puppies are welcome too! We hope you consider Harvey's House for all your pet care needs!

Champion Kennels is a complete facility. I have had many dogs in classes there. These classes are…read moregreat. The teach the dogs and the people how to do the task. You can get help to fix bad behavior that the dog does at home. I started doing competition obedience training 2 years ago after just 6 months of training I was able to get my dog a CD title in just three tests. It's a no nonsense training. The instructor understands dog behavior which makes it easier to understand why your dog does things. In addition to great training the have top quality food. Great safe toys. And good training. I have never boarded my dog but the kennels are always clean. Go to champion kennels for all you needs

When we adopted our first dog in October of last year we immediately brought him to Champion…read moreKennels to begin their level one training course. Since then we have enrolled in several classes because we love it so much! We have gained so much knowledge and support in each of these classes that is priceless as a first time dog owner. Champion is also the only place I feel comfortable boarding my dog. The level of care and love that they show to my boy is unmatched. Each time we pull into the parking lot his tail is wagging a mile a minute because he is so excited! The pricing for both day and night boarding is incredibly reasonable especially with how well taken care of I know he is. We owe so much to Champion Kennels and can not say enough positive things about them!

Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.

My cat, Kit Kat was passing due to age & kidney failure. They sent someone out to put her to sleep…read morein my arms. A very emotional time and it was handled exceptionally well by all involved.

This place has gone so far downhill. Today after talking to them, I officially changed vets. They…read moreare all about taking your money and non-care for your pets. I told them, my dog was limping and he does this off and on. It comes and goes. He can run like the wind when he wants too. They ask me if he needs an Xray? How would I know that? If so, I need to make a longer appointment, If I don't, then I will need to make another appointment and bring him back for an Xray. When they first opened, they were great, now it's just a factory to take your money and your pets suffers. After 12 years we are done with this place.

I'm yet another delighted customer of Contented Cats! I'm someone with WAY too much empathy and a…read moreLOT of anxiety - so I could imagine all sorts of situations where my lil girl would be sad and scared while boarding. But after a ton of research, it became clear that Contented Cats has no equal in the area - and for great reason! Having CC take care of my lil girl made what could have been a stress-ridden vacation easy and free. From the love Gwen has for, and the joy she clearly takes in animals, to the photos and videos of my kitty playing in their care area made me so comfortable on my vacation. The cat enclosures are 3 to 4 times larger than your average cat-hotel "room" and the majority of them look out of windows to a front yard with chickens (in the summer). The ones inside still get plenty of natural light. What's more, when you visit the space, all of the cats are calm and happy, sleeping or playing. What's more, when I went to pick my girl up, she was all purrs and nuzzles - but also wanted to stay, play, and get some pets from Gwen. To me, that's the sign it was the right choice. Thanks Contented Cats!

I was very nervous boarding my ten month old cat for the first time, but I knew right away that…read moreGwen would give her the best care. My cat has bad separation anxiety and usually has a very hard time being away from me, even if she's at home, and has shown signs of distress for days after I've been gone for an extended period of time, but she was her regular self immediately upon coming home. Gwen was also super accomodating and let us come for a visit before dropping her off, which made the whole experience much better for both of us. Contented Cats will definitely be my go-to boarder in the future!

An update of my review from (gulp) 10 years ago! Patty at The Cat's Pajamas Inn continues to be a…read morelifesaver. I can't imagine how we would have managed juggling our cat and our travel schedule all these years without her. Our guy, Tank, has spent many nights happily ensconced at The Cat's Pajamas where he enjoys spying on the comings and goings from the privacy of his own condo. Yes, we could leave him at home with a cat sitter popping by once or twice daily, but our dude is very social and gets lonely easily. Plus, he is a bit high-maintenance and Patty doesn't bat an eye at his extreme neediness. (LOL) Bottom line: Patty is a total pro. She is caring, considerate, and communicative. She keeps a close eye on her charges and intuits exactly what they need. I just can't say enough good things about her. If you want the best place possible to board your beloved cat, look no further.

Cat's Pajamas Inn is such a wonderful place to book your kitty in for a stay when you need to be…read moreaway. Not only is it a very clean and calm environment, it is so clear that Patty cares for each cat and their needs. Their "condos" have levels for them to explore, each with their own box, and privacy curtains for cats who need more time to adjust to the space. Patty sends an email the day after drop off and throughout their stay to let you know how your cat is adjusting and eating. We all know how hard it can be to have to leave your cat and take them out of the comfort of their home. Knowing how well cared for they are with Patty makes doing so much easier. I could not recommend Cat's Pajamas Inn more highly!

I have send my golden retriever to Laszlo family farm several times. He always has a great time!…read moreThey post pictures of him on the walks and while playing with the other dogs. The pictures are beautiful by the way. My dog acts happy and looks great when I pick him up or when they bring him home. Another great feature: they have a bring home service. I love that they offer that. For us, it's an hour drive, so this is very practical after arriving from a trip. I highly recommend taking your dog there.

I do not recommend this place for taking care of your dog. I brought my dog there for a week while…read moreI was on vacation, and I thought everything was going well until I picked her up. I dropped off a confident, vibrant 3-year Whippet in perfect health and picked up a timid, completely out-of-it dog that had obvious severe injury to her hind legs. My dog could hardly walk when I picked her up. Her hind quarters were so severely out of sync from her front legs that I took her to an emergency vet on the way home immediately after picking her up. The ER vet at first thought she had a tick-borne disease that was causing general lameness in her body since both back legs were not working properly. The vet's quick check found a tick still stuck on her during their review. The tick tests came back negative, which was good but then they needed to do x-rays to see if she had broken something bone-wise. X-rays showed no breaks or fractures. This led the vet to be unsure as to what was wrong with my dog, perhaps sprains on both legs that were so severe they went up into her belly causing the odd wiggle of her back legs. It has now been 8 days since I picked her up. Lolli has been on anti-inflammatory and pain-killer medication since then. Lolli still cannot walk properly or put weight on her right-hind leg. I have an appointment with my regular vet tomorrow to ask what we should do next. I used to proudly tell people "Lolli's never had a bad day in her life". It's heart-breaking this is no longer the case. When I picked up Lolli, when I saw her, I couldn't believe it. She was freezing cold shivering with the most violent shivers beyond anything I've ever seen. And she couldn't walk. I couldn't believe it. Lolli was really hurt and not doing well. I asked what was wrong with her and they said they weren't sure and asked if she generally has hip problems. My dog is a 3-year old Whippet in excellent health; she's never had a health or body concern in her life. Sadly, this is no longer true. When I asked how long she had been like that, they told me "about two days". This kills me. I do not understand why they would not have taken her to a vet to get looked at or called my emergency contact to alert that my dog was injured and any moving around would just be making things worse, to ask what we wanted to do. I cannot believe it. When I got Lolli to the car, I sat in the backseat with her for a bit because I was nervous about what was wrong with her. The lady came out to ask if everything was ok, and I told her, yes, I'm just really nervous about what's wrong with her. The lady responded, "oh I know, I'm the same way". This is infuriating. If you really felt that way and extended those feelings to the dogs you watched as part of your farm stay program, you would have taken her to a vet or called my emergency contact rather than let her hobble around in obvious pain and injury for two days. If you decide to take your dog to the Laszlo Family Farm Stay program, they will be let out in a field every day, with seemingly no supervision, or at least no one who cares about how the dogs are doing, until you pick them up. I trusted this place too readily; I shouldn't have. I sent one check-in email towards the beginning of my trip to ask if they could try to keep Lolli warm as she can get very cold if it's cold out. It's not difficult to warm up a dog for a few minutes before they are scheduled to be picked up from boarding. It's as though they didn't care one bit about how distressed, cold, and obviously injured she looked. I'll never forget how bad my little girl was shivering and hobbling when I arrived. I was so excited to see her; then seeing her and seeing how she was. My heart breaks thinking about it. I'm so sorry I put my dog in that situation. I really hope she recovers 100%. I do not recommend boarding your dog here. As a follow-up, the ER vet suggested I might want to contact the BBB to file a complaint and explain our experience. I will do so once I see how things go with Lolli's healing.

Couldn't ask for a better place to leave our baby. The staff are always so accommodating and…read morewelcoming. Mocha loves her play time and the treats she gets spoiled with while there. As soon as pull in the driveway Mocha is so excited to be there! We love PHH!

Pet Hotel Hadley wasn't prepared for my kind of request, where I'd like to pay for an emergency…read morestay in case something happened and I needed to leave my pet in their care. They helped me feel in good care, as they told me they could work with my level of notice and familiarity with them. Then, the person answering my call helped me learn a bit about the local options that are nearby, even if I don't recall if any matched our needs. I am still grateful for the fact they took the time to do more than answer a question, they reached out to help me as a pet caretaker/pet parent. I have a bigger question and that is, who is going to help my dog in need? And that is something I thought Pet Hotel made clear they would, could, and do.