Dr. Pifko is great! Very thorough and good about answering questions. Pragmatic advice…read more The front office staff can be a challenge. They seem very stressed out and when you go there it seems quite disorganized. Dealing with them can be a nightmare I saw a specialist for an abdomen pain. The specialist send the report back to Family Care Center. The specialist and the Family Care Center seemed to both want to have the other explain the issue to me. I'm not a doctor, I don't have a clue what the very formal medical report means. I had to really push both parties to get an answer. The practice is not very proactive in getting you to come back. My dentist sends me cards, calls me up when I'm a day late for my 6 month cleaning. Family Care left me a random voicemail that I hadn't had a physical for two years (I was actually impressed- first time they did this ever). I called up and they told me the next appointment was 6 months out. Ugh! Long story short Dr. Pifko thumbs up.... Family Care - I would go elsewhere...

Horrible all around. If I could give this practice 0 stars I would. Good luck even trying to get…read moresomeone to help you with anything basic.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

I've never had a problem with this lab. The wait time is small and the techs are excellent at there…read morejob.

Don't give your bank card , They lie and say it's just to have on file , they took with out…read morenotification 250 the max the day is in the online paperwork you sign , I checked she said I got email and letter , I did not saying they were going to take this from my account be warned they take the max no matter what the bill is. And when ur sick and desperate who really pays attention to all the mumble jumble online stuff they should be telling you at the counter about the money crap. For this reason.

Horrible patient care…read more I made an appointment and specifically wrote that I needed a chest x-ray and I called to make sure that an x-ray tech perdition was available. Once they confirmed my appointment time and they told me they could see me as a patient but the x-ray tech had to leave early. Not even a phone call. The girl at the front desk acted like it was no big deal. Had to make another appointment and drive 30 minutes away while sick to find an urgent care with an xray tech

Comprehensive Breast Cancer Center is awesome! Christine at the front desk was spectacular and…read moregave me a referral for a new gynecologist after I explained my horrific experience with a doctor who obsessed over my age & my eggs fossilizing before I had kids (I was 32). Maureen (who did my mammogram) made me feel comfortable, or as comfortable as possible when getting your breasts smashed like pancakes in awkward positions). Jean took me back and showed me the pictures, explained everything we saw and made sure I understood. Fabulous ladies - all of them. I had surgery w/ Dr. Kristen Smith and she was awesome! The women at the hospital where I went for the surgery (melrose Wakefield?) also did a great job of getting me in and out, talking to me the whole time and making conversation. Very funny ladies - made the experience not scary at all. It's rare when I can say I had good experience with breast cancer - but, well, somehow these ladies made it possible. I always left feeling hopeful, or relived. Not to sound sexist, but a bunch of men couldn't pull off the experience I get at the Comprehensive Breast Cancer Center. yay for women!

I was sent here for IME . I was sent to Dr. Vivek M Shan. His job is to take me off workers comp…read morewhich I need for the rest of my life due to an injury. I don't understand how this doctor could live with himself. There is clear evidence that I need this medical treatment. Thank you to Keches Law I have my medical treatments back!

This place is just so sketchy. Scope Medical does Independent Medical Exams which means that if…read moreyou're going here, chances are it's because you were injured on the job and your place of business is sending you to see a "independent medical examiner" aka someone who will give a 2nd opinion but who is on their side. In short, visits are usually mandatory. The doctor that I saw was fine. It was an in-and-out deal consisting mainly of him reviewing files I've collected and doing a brief medical exam. He was matter-of-fact and told me I'd hear from my place of business regarding the continuation of benefits. Whatever. But the business itself does not make one feel at ease. 1st of all, 3 series of staircases to get to the offices? I mean...you're injured on the job. Most probably with a back injury. So they make you walk up stairs? I mean, sure there is a sign that says if you require assistance to call a number. But I'd like to see what happens. I mean, do 2 burly guys emerge and proceed to carry you up the stairs? Secondly, the decor. Pink painted walls and faded, frayed green carpet. Not the mention the sink in the waiting room with dishes piled up. SO unprofessional. And...I'm still trying to decide what to do with this...the receptionists in the other room were SO loud I could hear them laughing, ridiculing, and discussing the specifics of other patient's cases. Incredibly inappropriate. And against the law. Other than that, it is what it is. Like I said, neutral experience with the MD, but the receptionists and the *appearance* of this place kinda screams shadey medical practice. Try not to let it get to you and be sure to gather some docs to be on your own side.

Let's just say my experience wasn't a good one .. Dr ritter's office reaked of Marijuana. This dr…read moreuses your past trauma to make it seem like you already had the issues presented at hand .. very bad business. My visit lasted all of 25 minutes & he made such disgusting accuations based of a 25 min appointment .

We came in at 6:45, they closed at 7. Instead of doing a proper job, they told us to go to ER. If I…read morecould give a negative star, I would.

If I could give 0 stars, I would…read more I came here for a first time patient consultation with Dr. Wang. At the front desk, I specifically asked how much I would need to pay for a first time consultation and was told it was free by the woman at the front desk. When I saw Dr. Wang, I was assured a second time that it was a free first consultation that lasted about 20 minutes. There was no physical examination--Dr. Wang only filled out a few forms and asked me a few questions. A month later I got a bill for almost $500 for this "free consultation". My insurance covered about $100, but I was told I had to pay $313 for this. I called Hallmark Health, and they told me to call my insurance. Yet, after calling my insurance, they told me to call Hallmark Health. I had to call Hallmark Health at least 2 times before getting an answer as to what the bill was for, since they had told me it was free. I was very upset yesterday when speaking to the manager, Colleen, who told me that Hallmark could pay half if I was willing to pay half. Of course I was not willing, as I explained that both the doctor and front desk had told me it was a free consultation. At this point, she got very snippy with me and told me to call insurance again. This place has the WORST customer service, and I will not be coming back.

I am addressing Chronic pain that is always met with the most caring/concerned and respect for me…read moreas a patient at the Clinic. The staff is wonderful, working in that environment is most often met with patients that are not on their best behavior, in pain who can be ? The staff always remains so optomistic. This is my second visit and the results are great. Dr. Lubrano is the best, concerned with making me feel better and he did.

I had a very concerning experience at Winchester Hospital when I brought my mother in with…read moreextremely high blood pressure (202/87). Upon arrival, they performed an EKG, X-rays, and blood work--but then left her sitting in the waiting room for over 8 hours without treatment or monitoring. Given her condition, this was alarming and felt unsafe. When we were finally brought to a room, we were seen by a nurse practitioner who, while polite, informed us we would not be seeing a physician as he had 12 years experience. After additional blood work, he returned and said she would be discharged if she could walk. A staff member walked her for approximately 10 seconds and cleared her. I specifically asked why she was being discharged with blood pressure still over 200, and was told she was "fine" and that her primary care doctor would need to manage it. This response was both dismissive and deeply concerning given the potential severity of hypertensive crisis. The lack of urgency, minimal evaluation before discharge, and dismissal of a dangerously high blood pressure reading left us feeling frustrated and worried for her safety. I would not expect this level of care--or lack thereof--from a hospital in a serious situation.