Horrible all around. If I could give this practice 0 stars I would. Good luck even trying to get…read moresomeone to help you with anything basic.

Doctors great, but staff is the worst--rudest on the planet as far as staff goes…read more If it weren't for the doctors I would have left

I met with my new Diabetic Doctor. He was super , extremely knowledgeable and cares about his…read morePatients..Will be seeing him again in about four months.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

This was my first time visiting an urgent care. This facility was very clean and the staff was…read morepleasant and very efficient. They checked all my vitals then proceeded to address my issues. They prescribed me some meds and sent me on my way. I think they did a great job and the best part was how quick and easy it was . Thank you to everyone who took care of me today.

AC not working. Very warm in waiting area. Not even any magazines on the table to fan yourself…read more Not a good Waiting experience.

Comprehensive Breast Cancer Center is awesome! Christine at the front desk was spectacular and…read moregave me a referral for a new gynecologist after I explained my horrific experience with a doctor who obsessed over my age & my eggs fossilizing before I had kids (I was 32). Maureen (who did my mammogram) made me feel comfortable, or as comfortable as possible when getting your breasts smashed like pancakes in awkward positions). Jean took me back and showed me the pictures, explained everything we saw and made sure I understood. Fabulous ladies - all of them. I had surgery w/ Dr. Kristen Smith and she was awesome! The women at the hospital where I went for the surgery (melrose Wakefield?) also did a great job of getting me in and out, talking to me the whole time and making conversation. Very funny ladies - made the experience not scary at all. It's rare when I can say I had good experience with breast cancer - but, well, somehow these ladies made it possible. I always left feeling hopeful, or relived. Not to sound sexist, but a bunch of men couldn't pull off the experience I get at the Comprehensive Breast Cancer Center. yay for women!

I was sent here for IME . I was sent to Dr. Vivek M Shan. His job is to take me off workers comp…read morewhich I need for the rest of my life due to an injury. I don't understand how this doctor could live with himself. There is clear evidence that I need this medical treatment. Thank you to Keches Law I have my medical treatments back!

This place is just so sketchy. Scope Medical does Independent Medical Exams which means that if…read moreyou're going here, chances are it's because you were injured on the job and your place of business is sending you to see a "independent medical examiner" aka someone who will give a 2nd opinion but who is on their side. In short, visits are usually mandatory. The doctor that I saw was fine. It was an in-and-out deal consisting mainly of him reviewing files I've collected and doing a brief medical exam. He was matter-of-fact and told me I'd hear from my place of business regarding the continuation of benefits. Whatever. But the business itself does not make one feel at ease. 1st of all, 3 series of staircases to get to the offices? I mean...you're injured on the job. Most probably with a back injury. So they make you walk up stairs? I mean, sure there is a sign that says if you require assistance to call a number. But I'd like to see what happens. I mean, do 2 burly guys emerge and proceed to carry you up the stairs? Secondly, the decor. Pink painted walls and faded, frayed green carpet. Not the mention the sink in the waiting room with dishes piled up. SO unprofessional. And...I'm still trying to decide what to do with this...the receptionists in the other room were SO loud I could hear them laughing, ridiculing, and discussing the specifics of other patient's cases. Incredibly inappropriate. And against the law. Other than that, it is what it is. Like I said, neutral experience with the MD, but the receptionists and the *appearance* of this place kinda screams shadey medical practice. Try not to let it get to you and be sure to gather some docs to be on your own side.

Let's just say my experience wasn't a good one .. Dr ritter's office reaked of Marijuana. This dr…read moreuses your past trauma to make it seem like you already had the issues presented at hand .. very bad business. My visit lasted all of 25 minutes & he made such disgusting accuations based of a 25 min appointment .

If I could give 0 stars, I would…read more I came here for a first time patient consultation with Dr. Wang. At the front desk, I specifically asked how much I would need to pay for a first time consultation and was told it was free by the woman at the front desk. When I saw Dr. Wang, I was assured a second time that it was a free first consultation that lasted about 20 minutes. There was no physical examination--Dr. Wang only filled out a few forms and asked me a few questions. A month later I got a bill for almost $500 for this "free consultation". My insurance covered about $100, but I was told I had to pay $313 for this. I called Hallmark Health, and they told me to call my insurance. Yet, after calling my insurance, they told me to call Hallmark Health. I had to call Hallmark Health at least 2 times before getting an answer as to what the bill was for, since they had told me it was free. I was very upset yesterday when speaking to the manager, Colleen, who told me that Hallmark could pay half if I was willing to pay half. Of course I was not willing, as I explained that both the doctor and front desk had told me it was a free consultation. At this point, she got very snippy with me and told me to call insurance again. This place has the WORST customer service, and I will not be coming back.

We came in at 6:45, they closed at 7. Instead of doing a proper job, they told us to go to ER. If I…read morecould give a negative star, I would.

I am addressing Chronic pain that is always met with the most caring/concerned and respect for me…read moreas a patient at the Clinic. The staff is wonderful, working in that environment is most often met with patients that are not on their best behavior, in pain who can be ? The staff always remains so optomistic. This is my second visit and the results are great. Dr. Lubrano is the best, concerned with making me feel better and he did.

I gave birth to my second child at Winchester Hospital, and unfortunately, it was a very…read moredisappointing experience from start to finish. The biggest issue was the L&D & Mother/Baby unit after delivery. My newborn and I were placed in a room that was only 68 degrees. We were told there were no other rooms available, the solution was to give us extra blankets. We had to wait approximately 36 hours before we were moved to a room with an appropriate temperature. Recovering from childbirth while trying to care for a newborn in a cold room was incredibly stressful. I was also shocked by the cleanliness of the hospital. The postpartum room did not appear clean when we arrived. During my stay, the trash was not emptied daily, and the floors were never mopped. For a labor and delivery unit caring for mothers and newborns, I expected much better sanitation. While a few staff members were kind, my overall experience in both Labor & Delivery and the Mother/Baby unit did not meet the standard I expected. One experience that has stayed with me involved the nurse who introduced herself as Lindsey. She attempted to place my IV before my C-section and was unsuccessful after five attempts between both of my arms. At that point, I politely asked if someone else could try. Instead of responding with understanding, she appeared upset, gave me attitude, and slammed an item before leaving the room. It was an incredibly vulnerable moment for me, and I was shocked by how I felt I was treated. Even if a procedure is difficult, patients deserve compassion and professionalism, especially during childbirth.