Mass Dental Associates truly offers a warm, family-like experience from the moment you walk in until the moment you leave. Crystal, the office manager, is incredibly thorough and the reception team is welcoming, ensuring everything runs smoothly. The dental hygienists are kind, caring, and make you feel right at home. As someone who has always disliked going to the dentist, I can confidently say that Dr. Al Khateeb and his entire team have changed that for me. I've been a loyal patient of Dr. Al for over a decade because of his honesty, integrity, and fair pricing, he never price gouges and accepts insurance along with multiple financing options. Whether it's your first dental visit or you're a senior in need of care, you can't go wrong with Mass Dental Associates. Dr. Al and his team are simply the best! read more

Mass Dental Associates - A smile cleaned by Dr. Al Khateeb and the gang! - General Dentistry Near Me - Boston, Massachusetts

The quality is poor. They're speaking other languages. The receptionist is cool and too overwhelming to cope with.

I love mass dental been with them over two decades and I never left they are great they get you done good they are very gentle and kind I love the staff very friendly and the manager I just adore her one of the best you can ever meet yes recommend family and friends to go to mass dental Dr Al is Mr Great no hassle read more

Type of care: I was scheduled for a root canal consult. The dentist was able to quickly and swiftly perform x-rays and provide a helpful consultation regarding the tooth. Fortunately, the dentist was also able to perform the root canal procedure same day. The dentist and staff were able to get the price through my insurance that ultimately allowed me to make the decision to move forth. Care Quality: The quality of care I received was great! My dentist was professional, personable, patient, thoroughly explained my situation, and fully answered any questions I had. She was gentle with my mouth during the whole procedure and made sure to reassure me during the experience. I loved that she walked me out to the front with prescriptions in hand, making sure to perform a warm transfer to the front desk for checkout. Office Experience: The office staff were friendly and welcoming. They explained the paperwork I was to complete and provided a receipt for the payment of my procedure. Professional all around I was satisfied with my experience. Leaving the office I know I would return for other procedures in the future if necessary! read more

I chose this location for its proximity and because they actually had openings for cleanings! I called other dental offices in the South End and Back Bay and they were booked out for several months, whereas this location was able to get me in within 1-2 weeks. The office is clean and tidy, no frills. They do both the exam and cleaning in one visit. My total visit took about 70-80 minutes and although I was seated in the patient room within 10 minutes of arriving, my cleaning didn't start until another 20-30 minutes. I appreciated the attention during my cleaning, which was done by a BU periodontics dental resident. Dr. Al was very friendly. The office has both email and text notifications. Was a bit surprised that the front desk staff weren't wearing masks but of course, all the hygienists and dentists were. Front desk staff speak Spanish. I'm glad that I found a reliable dental office near me! read more

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Mass Dental Associates has yet to tell me what is implanted in my tooth. Do Not GO TO THIS PLACE. DR. ALI NEEDS TO BE INVESTIGATED. I have not been able to speak with anyone. I know the receptionist and I hope she does the right thing. I need answers. I DON'T want to even give this place that star I just had to give to even post this review. Dr. Ali and his 2 assistants all had their hands in this. I'm not used to having a team doing 1 checkup... just be careful when going to this place. they use materials that are not legal to even have in their facilities. Tsss! read more

Dr.Al is a great dentist and awesome gentleman.I consider him a friend not just my dentist.The staff is great and Dr.Al is always in a good mood.I used to really hate dentists until I met Dr.Al.I highly recommend Mass Dental. read more

Finding a professional, trustworthy, skilled dentist is like finding a needle in a haystack. I was in so much pain one day and decided to go to dentist a friend recommended needless to say the person wasn't treating my infected too my desire and every poke or probe was a nightmare. Thanks to another referral by my supervisor I visited Dr. Aboud, who got to work on my infection, root canal therapy and post crown. She was thorough and quick. I didn't have long wait time or unnecessary procedure. The reception followed up with my schedule booking and payment options. I am now infection free and able to eat without pain. read more

Mass Dental is a excellent place to get all yours and dental your family concerns as well as needs address. There staff is very knowledgeable and patience as well as professional. I highly recommend this place never had a bad experience. Thanks for taking care of my teeth. read more

Really bad job at filling cavities, left no space between teeth. Also, after getting a second opinion from a different dentist, mass dental said I had 7 cavities but the other dentist said I only had 3. Will not be coming back. read more

left there shaking and crying in pain have a low tolerance for pain came in to have a tooth remove regret coming to this place ... only thing he told me to do was get the Motrin on me and I would be fine wished I never came here read more

Mass Dental Associates - All this just from one tooth in so much pain can't believe I was treated this way - General Dentistry Near Me - Boston, Massachusetts

if you need dental doctor this is really very good place very professional workers they do every thing perfect

Facility was nice and clean. Two Ladies at the front desk were very kind & helpful! Great prices & customer service. Dentist were gentle & kind well, but also clear & concise & worked quickly read more

My daughter had an appointment and we waited 50 minutes past her appointment time to be seen. I understand there's always a wait but it rarely ever exceed 20-30 minutes. 50 minutes is extremely excessive and inconsiderate of the patients busy schedule, especially dragging along a toddler. I don't think they perform many exams on toddlers but it was not a great experience for either of us. The entire "exam" or "cleaning" was 6 minutes and the dentist didn't ask if we had any concerns or questions or gave me any information except her molars didn't grow out yet. Didn't tell me the condition of her teeth or how they looked. Before I could even ask any questions after settling down a crying child, he disappeared to the next patient and I honestly have no idea what the condition of her teeth are after spending an hour at that office. By then we were both exhausted and my daughter was soaked in sweat from crying so we just left. I'm leaving an extra star because everyone we encountered were very nice, especially the receptionists. But overall it was a very poor experience. Btw we have a lot to compare to since I have visited many dental offices in the past 20 years and this is my daughter's 3rd dentist. read more

Dr. Al is an excellent dentist. The care and compassion that he's shown me with each visit is really nice. Thank you for being such an excellent Dentist Dr. Al I appreciate your work (: Annie S. read more

I had a toothache for weeks until I couldn't take it anymore. I started calling local dentists from my insurance list and this place was my second call. I called at 2 and they said come in at 2:30, wow! Staff was friendly as was the Dr., pulled my rotten tooth and on my way. No complaints, I would recommend. read more

I hate going to the dentist. I have nightmares about getting a bad cavity and having to have my tooth drilled. The sound, the lights, the smell of the dentists gloves mixed with drilled tooth.. all of it is horrifying to me (and you, i'm sure). Great dentists here. They x-rayed my tooth digitally, made sure i didn't have a cavity, and my chipped tooth was fixed in no time. They were going to give me an anesthetic but I decided to be brave and try it without (drugged mouth= worse feeling in the world). I didn't feel a thing... and I am a huuuge baby when it comes to these things. I think I was there for less than half an hour total. Plus, they accept walk-ins. It was the easiest dentist experience i've had. read more

Made an appointment here the day before I had an opening in my schedule. I usually go to Tremont Dental, but they couldn't fit me in last-minute. I got there about 10 or 15 minutes early, and after I finished up my paperwork, they took me right into an examination room. The front desk staff was pretty friendly. The dentist introduced me by his first name, and performed the bulk of my teeth cleaning. The hygienist polished my teeth, then immediately after, the dentist returned, re-checked the polish, re-checked the cleaning, then did a little bit more polishing. They were attentive to my TMJ/root sensitivity issues, and the hygienist included an extra type of toothpaste especially for sensitive teeth. I appreciate that. Overall great experience. Not as fancy of a place as my other place, but who cares? Not me. This place is also closer to my apartment, so I think I might make this place my regular dentist due to their flexibility and speed. read more

I don't think or at least I haven't met someone who likes going to dentists! And that is totally true about me, since my arrival to Boston (with really bad teeth) I ve been coming here, they have the best dentists ever, nice, gentle, fast, appointments are super easy to get and walk-ins are welcomed and the best thing is no pain at all, ohhh and I love the digital x-ray. I had lots of procedures done over here, you name it chances are I had it :(, tooth extractions, bridge, root canals and various fillings and cleaning sessions ( as I mentioned I have bad teeth really bad) now am really satisfied with the results. And by the way they have a sweet and nice staff. I hope you won't need a dentist but if you did then go there! read more

This place is awesome! The receptionist is phenomenal, I had a broken permanent retainer and she had me come in as soon as I was off the phone, and went above and beyond to check my coverage with my insurance. Pricing was extremely transparent. Dr. Al was so friendly, knowledgeable, and gentle. He does great work! And the hygienist, Asia, was also great and friendly. Highly recommend this place, and very convenient for people living in the South End! Very happy, will definitely be coming back for all my dental needs. read more

I came here because of how great the reviews were and my experience surpassed what I'd read. Dr. Al and every hygienist I have seen are incredible. I hadn't been to the dentist in a while and was extremely nervous. From scheduling my appointment to having several procedures done, I couldn't have imagined a more relaxing experience. I am so very grateful to have such an exceptional practice near my apartment and I truly won't be nervous about going to the dentist again. read more

When pulling my tooth, unnecessarily, this dentist deliberately struck a nerve with his needle causing a ridiculous amount of pain. Also, a filling he put in fell out a few days later. read more

Amazing practice! Staff are very friendly and professional... front desk receptionist was very helpful and very friendly she explained everything in great detail... dental assistants where very friendly!!! Dr. Al is an amazing dentist, very gentle and professional he made sure I understood everything and took his time... Went in for a root canal they was very quick and gentle!!! I've been seen by other dentist who tried to over charge but Mass Dental is the real deal they are very honest, efficient and provide excellent care!!! If you are looking for a dentist this is the place!!! Setting up appointments is very easy as well. read more

Best dental office I've been to. Dr. Al, the dental hygienists, and the reception staff were so kind and welcoming!

I absolutely love Mass Dental!! Dr Al and his staff is the best!!! I've been a patient of his for over 20 yrs and can't see myself going anywhere else. His receptionist Crystal is the best she's been there as long as ive been a patient of his. She's always friendly helpfull and knowledgeable. Its good to be greeted with a smile each time. Thank you Crystal and Dr Al and his whole staff for all you've done. read more

My experience with mass dental was relaxing and comfortable,I recommend my dentist mass dental for all families. Flexible schedules to meet your families needs read more

The staff hardly ever answers the phone. I have to call with a different phone that my own because they don't take calls from private numbers. when the staff answered the phone, all the women put me on hold for an average of 20 minutes. they seemed sleepy by the way the talked and they had an attitude of not caring about their job or you as a patient. it was murder to make my first appointment. they made my life miserable when I tried to get them my x rays from my old dentist. They seemed to have given me the wrong email on purpose all over again and again.they never answered any of my emails. they were all rude, short tempered and I'll mannered. I got fed up and looked for another dental office. then I called to cancel the appointment I have made with them and had to go through the pain of dealing with such a horrible staff all over again and again. I cancelled the appointment, something that took ten minutes to do so. the receptionist didn't even ask me if I wanted to reschedule and hung up on me without letting me say anything. she said OK and hung up. they definitely did not give me the impression of being professional. under no circumstances whatsoever they gave me the impression of being what they claim to be. whatever they are, they are the opposite. I wasted several precious hours to get an appointment, they gave me trouble for that. I wasted precious hours trying to get them the x rays, they gave me trouble with that as well. they talked to me with no respect whatsoever and made no effort to make my transition to their practice easy in any way or form. I wasted precious hours trying to cancel. I was mistreated every time. I found out through someone that they are very different depending of your demographics as well as insurance. on the other hand I herd as well they are not as good as they claim to be for anyone. but it does seem to matter your social background and insurance. they get paid the same with all insurances, but we all know the snobbery of Boston read more

I have been here on multiple occasions and they are exceedingly friendly and thorough. The Dentists/Hygienists truly go above and beyond to satisfy your dental needs. As long as I am in Boston, this is the place I will go. Highly recommended! read more

Ok long story short ...I needed a tooth pulled so I called was told I could do a wall in great. no problem there it was the dentist himself first off he put to much novacane and did some thing to my eye it was horrible then he proceeds to man handle me to break my tooth apart to get it out!!! What happen to pliers twisting and pulling and boom it's out!?! I'm sitting there hearing my tooth being broke and he's got me by the neck from behind with his arm telling me don't move. He's creeps me out def won't be going back!! read more

I just had another tremendous experience at Mass Dental Associates. It had been over a year since I had last received a cleaning and was a little nervous. My hygienist was great! And my dentist was fantastic as usual. There is a really good energy, and you can tell that everyone who enters is getting great care read more

Really friendly and great dentist! This may have actually been my least painful experience at the dentist. I was seen for a cleaning after hours (which was wonderful for me) and was in and out in 25 minutes. The staff was really helpful and called me to let me know it was time for a cleaning, then called/texted a few times to remind me of my appointment. read more

I just left the office and must say I am completely impressed, and that is after spending 2 hours there. I can overlook the waiting because they took exceptional care of me, someone who suffers from severe anxiety & downright fear of the dentist. The ladies at the desk were pleasant and professional and the hygenists were so empathetic to my anxiety. Dr. Al came in and gave me a cleaning and encouraged me to listen to my headphones while he did his thing (and trust me, it had been way too long and my teeth needed it!) There was a young man who polished my teeth and he talked me through it step by step. He talked to me about my nervousness and encouraged me through the whole thing. When checking out, the office manager apologized for the waiting I had to do, which was great for her to acknowledge. Top notch service and I actually look forward to coming back! read more

I have been a patient of Mass Dental Associates for almost 10 years now. It's one of these places that treat with care rather than how much they can get out of your insurance! I live north of Boston & despite traffic on 93, I keep coming here as I feel always welcome by staff & especially because of Dr. Al-Khateeb who is very kind & knowledgeable. Having to park in Boston is my only complaint. read more

I've been going here a lil over a year and I hateeeee the dentist thanks to a old orthrodontist who messed up my teeth pretty bad. Dr. Al was great and was extremely gentle with me. He understood how I felt and always assured me that it would be easy going. I would def. refer this dental association to anyone because of how awesome they are. read more

The best dentists ever. They deserve more than 5 stars. The staff were nice and they having a lot of knowledge in dentistry.

best dentist experience ever! i had a tooth pulled for the first time, so i was nervous. but i didn't even feel the needle of anaesthetic, and the actual tooth extraction took like 5 seconds. it has been 2 days and i have yet to feel pain. plus, Dr Al Khateeb and the assistant were both very nice...the dentist even gave me advice on cool stuff to see in boston. and last but not least, they charged me less than what they quoted over the phone (which is the opposite of what all other dentists do to me!) read more

The folks at Mass dental are wonderful, Even for my husband, a dentist averse person, the folks at Mass Dental Associates have won him over. When I had a problem, they took care of me right away, and rather than scold me for putting them off, they said I was pretty good at flossing. That felt encouraging. Sara Mitchell. read more

I absolutely LOVE this place. Very friendly staff, and I have gotten all of my problems taken care of. Making an appointment is very easy because their availability is always open. I suggest you make an appointment and give them a try!! read more

I have been using this office for a long time. The support staff and the dentists are warm and helpful. Every visit has been a positive experience. I have recommended them to friends and family members. Donna RJ read more

First of all, I have never written review on Yelp, but I wanted to express my gratitude for these people and the clinic by writing a positive review they all deserve! They are simply AMAZING!! My girlfriend started having severe tooth ache Friday evening. We've tried everything: calling every dentist in boston, going to the emergency room and taking a lot of pain relievers. Nothing helped; the pain was agonizing. Then after some more search, we were redirected to the personal cellphone of Dr. Naji (thank God!). We gave him a call. Although we were not existing patients, Dr. Naji left everything else and started calling several clinics in Boston to see if any of them could be opened (remember, this was on Sunday). Then, after 30 minutes he called back with the good news. He would be able to open the Mass. Dental Associates clinic and asked us to be there in half an hour. He and the staff members were extremely nice and helpful! Dr. Naji traveled close to an hour to Boston to help and the staff member was extremely accommodating, canceling prior engagements just to open the clinic and turn on the systems! Dr. Naji operated on my girlfriend and after mutual agreement extracted the tooth that has been causing my girlfriend so much trouble! My girlfriend is now pain free and we are both extremely grateful to Dr. Naji, the staff member and the clinic! While other dentists we called simply told us to wait until Monday, these people understood the tremendous amount of pain my girlfriend was going through and were willing to take an extra step to help! I would recommend them to anyone. Not only will they take good care of you, but they will be there when you need them the most! read more