I really don't understand the bad reviews. I've been coming to Dr. Lorber for a of couple years now…read moreand I'm so happy to have finally found a dentist that I don't want to punch in the face. They staff is great and very friendly. Rooms are clean. Lorber makes his patients feel comfortable. Is there a wait sometimes?- Yeah, but when isn't there at a doctor/dentists office? It's the best dentist's office in the area- I know this because I've tried them all.

Dr. Lorber is not a dentist I would recommend. A family member saw him about a cracked tooth and…read morehe was referred to see another dentist for treatment. This was all because he didn't have the preferred type of insurance. My family member went to another dentist and the tooth is infected and requires a crown. I'd give 0 stars but my review would not be posted without at least 1 star.

Karina is the greatest, hands down the best hygienist I've ever had. She is wonderful, sweet,…read morecaring and extremely knowledgeable. Rich A.

I experienced terrible service. Rude dentist with horrific bedside manner. Would not recommend.read more

OMG....Dr. Ballard (dental services subsequently Dr. Mr./Ms. Scheafer and followed by Dr. Rock)I iI…read morefollowed and been a patient of over 40 years of dentistry...i trust and cannot share enough words for my extreme trust in Dr. Ballard and her expert experience felt always....thank you Dr. Ballard and support staff, Michelle!

I had been seeing Dr. Ballard for a few years. recently she performed a root canal on my incisor…read moredue to an infection I had - days later I still had pain in the tooth and I called to schedule a follow up appointment not understanding why with a root canal I was still feeling pain; she took x-rays And then immediately took a panoramic x-ray so I knew something was wrong. She came in after the panoramic and told me that I had a severe infection and needed to see an endodontist immediately, and that I may lose four of my top teeth on the left side due to the infection. Mind you at my age of 59 I've only ever had one filling and one cavity in my entire life for this to be happening seem unreal, I questioned how this could've happened I did not get an answer- so I went to the endodontist she referred me to who was absolutely terrible. no bedside manner, no gentleness (when he asked me if I was in pain and I told him yes he just continued right on working ). I asked him how this could've happened (with my husband standing next to me) and all he did was make a face and shrugged his shoulders. I had paid Dr. Ballard for a root canal and now this endodontist had to perform a second root canal n the same tooth which cost me over $1400 out of pocket. He only put in a temporary filling, advising me to go back to my dentist for permanent filling. when I called to make an appointment I was told I had to wait till until after New Year for that appointment this situation was something that it happened early to mid December. I had a surgery planned for the end of December so I could not have any kind of dental work performed three weeks prior and now I have to wait till three weeks later to have it completed I can't believe she wouldn't fit me in! when I wrote an email to her practice. I literally got a call the next day saying how upset they were that I would question another doctor about Dr. Ballard's treatment. Can you believe it - how upset they were?? I have every right to do so being (told that I may lose four teeth due to an infection without being told how the infection could've possibly happened), but since I still had pain on a tooth that had a root canal, it leads me to believe that something was missed. Well, after I was told this was slander in writing by Dr Ballard, and I was immediately dismissed from her care as she felt we were not compatible. when everything was going well We were perfectly compatible for the longest time. As soon as I question something all of a sudden we are no longer compatible, interesting isn't it? - no problem. Plenty of other dentists out there. As far as slander I'm amazed that she would use this terminology. Maybe she should look up the definition. I made absolutely no false statements against her to anyone . I simply questioned her and the specialist she sent me to. Obviously, she had no concern for my anxiety of having been told I may need four teeth, pulled, and implants placed.

My husband and I have been coming to Patient Friendly Dental for about two years now. After we…read moremoved into the neighborhood, we looked online for a dentist nearby with good reviews. We are so lucky to have selected this group of dentists! Although I have been good about keeping my teeth clean over the years, my husband has neglected his (long before I met him). In fact, he hadn't been to the dentist in decades! Fortunately, he had Dr. Lina Koffman and her friendly assistant to care for him. At first my husband wanted me in the room during his cleaning, but as he returned for subsequent visits (if you haven't been to the dentist in decades, they need to work on you more than usual), he felt comfortable enough that I was sent out (by him) to the waiting room. He was never apprehensive after this initial visit as he knew he would be well taken care of. The assistant even recommended an electronic toothbrush which he says helps with him brush more accurately. We recently went in for a cleaning and my husband was happy to inform me that his visit went well. I am grateful for Dr. Koffman, her assistants, and fellow dentists for helping my husband and for the wonderful atmosphere they have created.

The staff at Patient Friendly Dental is extremely warm and friendly and very helpful in every way…read more I have been to this location a few times and ironically it seems like a lot of the actual doctors don't necessarily always know what they are doing. I have been accidentally prodded and even cut on the side of my mouth here unfortunately. I will also say that the decor needs to be completely thrown out in the waiting room because the chairs literally look like they have wet mold spots on them and it's very unappealing to sit on. Other then that the staff makes up for a lot of these short comings but be aware there are other dentists in the area that also take a broader range of insurances

The male hygienist is a hot mess: he asked me to remind him to check my teeth for an issue. Instead…read moreof asking me to do that, he could have placed a note in my file. Once, the hygienist tried gave me expired fluoride gel. Considering it's $50 out of pocket, you would think they would be more considerate. The dentist told me the fluoride gel was still good, but eventually gave me an unexpired fluoride gel. They stopped taking my insurance recently but not before they tried to put a claim from work completed 2 years ago. The dental practice does have a lot of business but probably because there is not a lot of dentist places around.

Dr Jacob is the Best. Lovely Spacious Office I call Dr…read moreJacob "Dr Painless ". Thanks Doc

Great dentist! Dr. Mamkin and her staff are professional and caring! They are thorough…read more Dr. Mamkin explains what she's doing and why. The waiting room is bright and sunny! The wait is not long. They are pretty prompt! The place is clean! I highly recommend this dentist!

My name is Minerva Rodriguez, If your in need of oral assistance , if you need guidance on looking…read moreforward to a better smile, if you need advise and options on how to proceed, do not hesitate to visit Dr Mamkin, I visited this location with much uncertainty, with my emotions on my shoulder, confused and frustrated all along wondering if my smile will ever surpass the agony of so many previous visits to different doctors, totally exhausting. Dr Mamkin walked into the room, layed it down and never sugar coated my condition which I was very much aware of, I needed to hear her, to listen to the truth and work around the next steps, lord knows that for many years I have been so overwhelmed with my oral conditions, long story short, listen to yourself, make the choice and pay her a visit, your not going to regret, thank you Doctor, I am looking forward to my next visit.

I don't care for the spot it's in but it is in a convenient location. It can be hard to park if…read morethat's how you decide to travel there. The staff is very nice and the place is clean. I like that they have late appointments

Very disappointing experience. I went there last week for a teeth cleaning, but the dentist…read morefinished in just 4-5 minutes. When he handed me a mirror, my teeth looked exactly the same. I told him nothing had been cleaned, and he simply said he couldn't do any more.i know Dr.from Philippines. If that was the case, he should have told me before starting. I wasted my insurance and my time. I will never go back and do not recommend this clinic.I'm not happy at all!!! Now just painI g my gums. The only positive part of my visit was the friendly front desk staff.

I luckily found Dr Kim within walking distance and couldn't be happier with the care I have been…read moregiven from him and his staff!! I needed a crown, as well as a couple of fillings that needed replaced. My few visits couldn't have gone better. Dr Kim truly goes above and beyond when it comes to making you feel cared for, explaining everything to you very clearly and kindly, as well as does an flawless job. I'm challenged with fibromyalgia and jaw pain, and he couldn't have been more understanding and compassionate. He even allowed me rest may jaw when needed. I've never written a review for a dentist before but I just had to let people know how wonderful this doctor and his staff really are:) I won't be going to another dentist!

Dr. Kim is so awesome! He's super knowledgeable and down to earth. I needed a Root Canal and he…read moremade me feel comfortable since I'm a total coward. Also, the receptionist was super nice and helpful, the office was very clean and they all followed COVID-19 protocols. I'll most definitely be back for a cleaning. Thanks again!

There are issues with getting through on the phone, and follow up from the office, but the staff is…read morenot rude. Also, the doctors are so good that it's worth the extra work. I'm lucky it's in my neighborhood. I've been going to this practice for a number of years now. Dr. Chris is great!

***EDIT FOR MAY 1, 2026*** - Two weeks ago I was called by someone at the front desk and told there…read moreis an available appointment for Saturday, May 2 at 2:00 pm with the dentist who has been doing the work on my tooth. Today I was told it's uncertain who called me, but there's availability at 9 am on May 2, 2026. I was also told that this review has been seen and it's not thought to be discrimination. I'd like to make it clear there's many types of discrimination in the medical field; systemic or interpersonal. In my case, it's interpersonal. This review will not be removed until the situation is corrected. A partial definition of interpersonal discrimination is unfair treatment, disrespect, micro aggressions, macro aggressions, poor communication, biases, and differential treatment between the patient and healthcare providers or staff. In this case, it's between a patient and staff. In the summer of 2025, I completed the first visit. The apron/vest (I'm not sure of the correct term), was not placed on me during x-rays until I requested it. This was on a Saturday. The woman who completed the x-rays seemed to be more distracted by something else at the moment. After scheduling a follow up appointment, I asked does this office accept pediatric patients? My daughter was three years old at the time. I was told yes but since He is so young, there's not much to do except to brush His teeth (he's a she but ok; I took her elsewhere) The practice engages in discrimination; be careful if you're a person of color. The dentists and dentist assistants are not discriminatory, they're wonderful. But the receptionists are discriminatory and lie a lot. Because of the treatment, I'll finish my root canal treatment and look for a dentist elsewhere. Last year, I came for a second opinion on a root canal. It was scheduled. They never told me the insurance denied it. The insurance did. This year I decided to go back. It's close to my home and business. A fear of dentists kept me away. They scheduled the appointment. I gave them an updated insurance card. They pretended to place it in my file. I called weekly to ask if it Emblem Health approved it because the insurance said they didn't receive it. Weekly responses from the receptionists were, not yet or let me ask the billing department. I had to go in person after calling six weeks straight for them to submit it to Health First. Even then, I had to show up in person while placed on hold; that's when I was partially assisted. The day of the root canal (March 12), I was told that there wasn't an Emblem Health Insurance Card on file. After weeks of me calling and one visit, I was told that. Why is it discrimination? After research and an investigation of my own with the assistance of an outside agency, I have found that this treatment is most common towards blacks/African Americans from this practice; specifically the receptionists (as stated before, the dentists and dental assistants have not treated others this way). I paid $515 out of pocket because the root canal was needed. I have not received a refund. If I didn't have the money, my health would have become worse. I was then told my next appointment is April 17. I received a call on the 26th of March saying my appointment is March 27 at 10am and I was mistaken. Gaslighting? Misinformation? I'll attach the card. The dentist also told the receptionist to schedule an appointment for the weekend of April 4, 2026. She said there's a waiting list. And left it at that. I'll keep calling and visiting in person until I get the appointment for the crown.