My dad stayed at Niles Canyon Post Acute Rehab for seven months, and the care he received was truly…read moreexceptional. From the very beginning, Anita at the front desk set the tone -- always kind, helpful, and welcoming. Her warmth made every visit easier for our family. The nursing team -- Sonia, Navraj, and Kim -- were outstanding. They were knowledgeable, attentive, and genuinely compassionate. They consistently went above and beyond to ensure my dad's comfort and to keep us informed, which gave our family tremendous peace of mind. The CNAs -- Rohit, Manpreet, Uma, Gerliza, and Kamalpreet -- cared for my dad as if he were their own family. They handled everything from feeding, bathing, massage, and cleaning with patience and respect. They also made my mom feel incredibly welcome and supported. When it was time for us to bring my dad home, they took the time to teach my mom how to care for him confidently and safely. Their kindness made a difficult transition so much easier. One of the chefs in the kitchen also went above and beyond by teaching my mom how to prepare puréed food for my dad when he could no longer eat solid meals. That level of thoughtfulness meant so much to us. The case managers were organized, responsive, and always willing to help us navigate the many details involved in my dad's care. And I want to give special recognition to Eric, the Manager at Niles Canyon Post Acute Rehab. Eric was consistently supportive, approachable, and deeply committed to ensuring my dad received the best care possible. He listened, followed through, and made sure our concerns were addressed promptly. His leadership created an environment where staff felt empowered to provide exceptional care, and families felt heard and supported. Overall, this rehab facility provided not just medical care, but genuine human kindness. Our family is deeply grateful for everything they did for my dad and for the support they offered my mom throughout his stay.

All the staff were super nice and helpful. From Anita the receptionist to the nurses, cna, and…read moretherapists. I really enjoyed my stay and with the right team it made my stay ten times better. And even after my stay management helped me settle with extended care. Thank you Nile's canyon post acute!

I can't say enough good things about Mission Valley Post Acute. My 89-year-old mom was admitted…read moreafter breaking her hip, and from day one the experience has been wonderful. Kimberly in admissions was incredibly helpful getting us started. Bambi (Director of RN) and Tammy (lead RN) have gone above and beyond helping coordinate my mom's discharge, along with Eric, the social worker, who's made a stressful process so much easier. Ciya, the physical therapist, and her team have been amazing -- making sure my mom gets PT and OT five times a week, which has made a real difference in her recovery. The facility itself is light, bright, and spotlessly clean, and every staff member we've encountered has been friendly and caring. We're so grateful for the whole team here.

Both of my parents are long-term residents here after first coming for rehab. Making the decision…read moreto place them in care was not easy, but I truly feel I've made the right choice. I didn't have the ability to care for them safely at home, and I'm so grateful this facility was able to keep them. From administration and admissions to nursing, rehab, social services, and housekeeping, the staff has been nothing but professional, compassionate, and kind. They treat my parents with dignity and respect, and that means everything to me. I highly recommend this facility to anyone looking for quality care for their loved ones. Shout out to Tammy, Kimberly, Kim, Eric and the team for everything they do day in and day out!

This place is great. My mom was there for a month and was discharged today. They are passionate…read more Staff is very helpful. My mom felt like at home. I recommend this place very much.

Excellent place. My dad has been getting wonderful experience and highly recommend. They are very…read moreprofessional, world class physiotherapy, caring and follow ups. Dad had a very complex pelvic surgery, going through physiotherapy and rehab. Staff is very well organized and patient

The staff are so nice and welcoming. The residents are taken care of. The management team are very…read morefriendly and helpful. Therapy team is amazing. 5/5

I've been in and out of this building visiting a loved one and it was a mixed but overall decent…read moreexperience. Some days were smoother than others, but the staff were respectful and tried to help when we asked. You can tell they're working hard, and I did see effort from the team.

Took a tour of the facility for my parents the other day and the facility was top notch, clean, and…read morehad nice amenities. Our parents wanted to look at the facility as an option. When we went in we were greeted at the reception area with a Covid protocol check and waited for the representative to assist us in our tour. She took us around the facility, in gliding the common areas, pool, a model unit and the open units that were available. She as very thorough and answered all of our questions and then had us stay for lunch to sample their restaurant. Our impressions were that it was a top notch facility. No red flags or things that seemed out of place, and the residents seemed truly happy to be there.

This beautiful sprawling compound is hidden away from urban life. Surrounded by rolling hills, well…read moremaintained building. The residents are warm and welcoming. The administrative staff are super responsive and willing to go above and beyond for their residents. Wonderful activities program with monthly meetings and input from the residents. While touring we missed the lunch service and the team in the kitchen was able to accommodate us anyway. The Marketing Director Jeff Katz was amazing in explaining the details for moving in, initial fees, monthly rates, etc. which were considerably reasonable compared to other CCRC we toured. Our experience with Jeff was a stark contrast from other communities we toured. Jeff was honest and genuine. Looking forward to bringing more clients to this community.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

If you are looking for a place for an Alzheimer's, patient to have a long-term care, this is…read moreprobably a very good solution. If you're looking for short-term skilled nursing, I'm not so sure. I brought my mom in here to recover from major surgery. They screwed up the medications for the first 2 to 3 days until I came in and sorted it out myself. And if you're doing this, just be aware, that if the hospital transfers a patient, it can take them a minimum of 12 hours to get the medication to their facility, but no one will tell you this. So as a result, my mother who is suffering from extreme pain due to major surgery, had to wait almost 12 hours for medication because once I realized what was going on, I had two traipse to her house and procure some myself. And even once I thought we sorted it out, they still kept forgetting to give her some of the meds she was supposed to have for her eyes. It was eminently frustrating. They treat everyone like a dementia patient whether they have dementia or not. This is a material problem for people who do not have dementia. If someone is trying to recover from something, it means they will not get the attention, exercise, etc. that they need to actually recover. They'll be told to stay in bed and not move. Not helpful. They are shortstaffed on skilled nurses for the facility. There's basically one per shift and that is the only person who is allowed to do much of anything other than very basic stuff. Another material problem in my point of view The facility itself is very nice, clean, with a variety of separate spaces that are all well maintained. The food was high-quality. There are enough people around that you can feel like at least someone is always on duty and attending to the needs of the residence. Everyone who works there is delightful. To be fair, they listen to my concerns and tried to rectify and respond in a timely manner. If this is considered one of the best of the best, I'm alarmed for what that means for my own old age. It was OK. Like I said, if you're using it for long-term Alzheimer's support it's probably fine.

My mother just got done staying here for two weeks after a knee infection in a old knee replacement…read moreshe is 79 years old was at Kaiser for a week prior with serious issues from the infection and medication affecting her mental state . Most of the staff was excellent and overall I was happy with her care . The food however could be better for the most part I had to bring her food everyday she wasn't eating much . I think it's one of the best of these facilities in the area .

The place is great. Loved it here the best spot in Hayward. Their care is wonderful. They take care…read moreof people with different ages. Office experience is wonderful.

My Mom was there briefly to receive some physical therapy after a fall. Unfortunately it was…read morealmost a week before she received any PT. She was in there for 5 days before getting a shower. I just felt they did not have enough staff or trained staff to provide the care each resident needed. We were told over and over "they would be right back" after pushing the call button. The only time her clothing was changed was when family members dressed her. Overall a very negative experience.

Someone is listening and sprucing This place up. Finally!…read more Staff have been kind. the rehab team are all amazing I haven't met one bad rehab employee. The food is meh. To my Fremont Parkmont neighbors who have been around I'd recommend this place to come get physical rehab to recover

Warm, calm, and inviting. No depressing nursing-home vibe here. The activities calendar was packed,…read morethe dining area smelled great, and the nurses we met were genuinely engaging with patients.

Awesome facility, great administrator, great staff, everyone is super friendly, the administrator…read moreprovided great customer service. Thank you PAPA!

The senior center is very nice and have second floor with elevator. They also have roof garden, and…read morehave fitness gym such as weight equipments, barbells, treadmills and more. Their programs are very nice such as line dance, ballroom dance, sumba dance, dance party, table tennis (ping pong), guitar class, sewing, painting and more. The members are very friendly. The staffs are very helpful and friendly. The membership is very reasonable and you can attend all progams/ activities except the Dance Party (have door fee). Come and visit the Ralph & Mary Ruggieri Senior Center at Union City. Thanks

Everything. It serve the community a recreation for active 50+ program. They have activities every…read moreweek like the Fall Prevention Program, the third Tuesday of the month movie, the TVC mobile pantry, billiards, table tennis, ESL, Ukulele lesson, pinochle, yoga, meditation, hula, line dance and ballroom etc. it helps the 50+ (Seniors) to be health body and mind. Thank you City of Union City.