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    Mason Kwick Mart

    5.0 (1 review)

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    7 years ago

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    United Dairy Farmers

    United Dairy Farmers

    (5 reviews)

    I have been a customer of UDF stores for over 40 years! After leaving my cardio class at Life…read moreTime, I decided to stop for a cappuccino at store 143. Recently, I have encountered usual responses from a few UDF staff, however, nothing super serious! Tuesday, I purchase a cappuccino that was exceptionally weak and tasteless! I had noticed spurts of clear water but decided to take a chance anyway! I did mention my concern to the cashier as I exited the store. After several sips, expecting the flavor to eventually come through, I decided to return inside to again make staff aware of the problem! Was told very impolitely by a staff member, who checked machine, that that's just the way it's going to be because there was no problem with the machine. I thought her remarks were rather strange since no fault of my own, I had experienced a problem! As she closed the machine, insisting it was ok... I decided to 'top off' my cup, in hopes the adjustment would correct my problem, perhaps! As I walked up to the cashier, expecting some apology for the inconvenience, a cashier named Krishner, chimed in to inform me that I owed .99 because I had refilled my cup! I was so stunned I was actually speechless! I had added less than 2 ozs. to the cup! She repeated herself several times, by this time causing other patrons in the store to view me as a potential 'troublemaker'! Again, I was stunned that 2 staff members would go to such a length to make a spectacle of the situation! The staff person who checked the machine, derogatorily, stated that I wouldn't have to pay this time but if it happened again... I would be charge! It was as if I were to be considered a criminal! I am an 80 year old retired educator who has no need of a free cup of coffee at UDF's expense nor do I deserve a cashier to 'scold' me publicly for 2 ozs of cappuccino! What is our world coming to? I guess I should be banned from frequenting a store outside of my supposedly neighborhood! My heart breaks for such uncaring young people who pride themselves for feeling 10 feet tall when in actuality they have chosen to stoop very low! At on time, UDF was known for its friendly customer service!

    First time ever visiting one of these stores. Don't know exactly what's so special about these…read morestores but they have ice cream and a few food options but lacks in having stocked shelves. Prices are fair. I enjoy their hot pretzels

    Mason Kwick Mart - servicestations - Updated May 2026

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