If I could leave zero stars i would. Our 2022 Hyundai Tuscon needed to have the heater box…read morereplaced. We brought the car in March for service. Service told us they do not have the part and have to order. So said part was ordered and come to find out there are 4 different ones so finding one for our car is going to be hard to get. We have a loaner car it starts to act up and was told to bring it to the dealership. We do and they give us a Hyundai Santa Fe. It was dirty. So it is brought to their attention so they give us the Santa Cruz. That car is disgusting. It looked like soda was spilled over the seats and a booger on the center console. While waiting cars to be "cleaned". We see our car in the parking lot. It's been unlocked. We about had a heart attack because it looked like it was a parts car. Took pictures because this was unbelievable that a customer's car would be treated so poorly. The head rests were out in the elements. The passenger seat is just gone. The dash and everything is ripped out in the front. You can clearly see that a metal tool was used to pry off the plastic. The personal items are just thrown in the back. The subwoofer that was in the way back is scratched because stuff was thrown on it. The service manager is a joke. She rolls her eyes at the customer who clearly has a reason to be unhappy. This dealership needs a refresher course in how to provide outstanding customer service support. Weeks later the car is "fixed". Go to see the car with management. They are ordering parts for the parts that were scratched. We are still finding more things messed up. The next day it seems like management has just washed their hands of this issue. They would rather just write a check instead of resolving the issue correctly. We were told when the other things we found wrong we were told this isn't an open check book. We didn't expect our vehicle to get destroyed while being serviced. I just hope the happy customers who bought cars don't ever need to have anything major fixed on it. They will destroy your property and try to pay you to go away. Signed very unhappy customers!

TLDR; Overall mostly par for the course experience in purchasing a car at a dealership. All loose…read moreends resolved within a week. Fastest resolution yet. Really nice and friendly people in all departments. General experience: The location of the dealership is very convenient. The inside was clean, and the cars we test drove were in clean condition. Everyone seemed nice, although we didn't really interact with anyone other than Brent and Sam. Sales experience: We worked with Brent. He was very easy going and not uptight, unlike other salespeople we've worked with in the past that wore full suits and were so formal to the point of making us a bit uncomfortable. He did his best to make this an easy process and was accommodating, despite our availability always having been very close to end of the day. Financing experience: We worked with Sam for the tail end of negotiation and financing. We made sure to send everything ahead to make the process easier, but Sam also worked hard to make things as easy and painless as possible. We were extremely dreading the financing stage, as for our past cars, we were stuck at hours at this stage. But nope. Sam made it as painless, while explaining and answering any questions we had. Delivery experience: When we came for delivery, we signed paperwork, and we were thankful that Brent and Sam had made it very streamlined. It was toward the end of the day, so we were all kind of tired. When I got home, I noticed that a couple things that were listed as add ons on the window sticker were missing, so I reached out. The resolution was quick on these. Overall buying experience: Overall, it was painless, but we were also not really trying to extract every dime, and there were a couple loose ends to be tied up, but those were resolved within a week. I have yet to have a single car buying experience that did not require a follow up from us to get some loose ends tied up, but this is one of the more minor (albeit still a few hundred dollars worth) loose end in comparison to my other experiences. Everyone is nice and made it super easy, so if for nothing, just drop by and see what they have and what they can do for you. Might not end up being the best deal in the country that you end up getting, but it will be a decent enough deal and they make it as easy to get through the process as you help them to make it. Add on: Also, shout out to (I think it was) Tyler at the parts department. He is super helpful and gets the job done. Helped me find a part I wanted and checked the stock for me too and knew exactly what I was talking about when I headed in to purchase it. Another add on: The service people (so sorry, I am so bad with names...) are really nice and from talking to them, it seems they really care about taking care of their customers, unlike many of the other dealerships I've had the displeasure of dealing with. The jury's still out on whether the actual service work will be good, but with the vibes this place has and the positive attitude that the employees seem to have, I have a positive outlook on how the service currently underway will turn out.

I purchased my Nissan Pathfinder here and have had all my service done with them. Three years in…read morethe rear a/c lines had to be replaced. They informed me it was a flaw in the system, but I had them replaced. A year later when the weather warmed up, my a/c lines need to be replaced again. Not only are they on back order but they stated that I would have to pay $1450 to have the same repair done again. Ridiculous. They said I would have to call Nissan customer support to discuss it with headquarters. Never again!

Brought my car to get my brake fluid flushed. After the service they told me I had an oil leak that…read moreneeded to be looked at. I decided to go to a different shop. Second shop found the old drain plug was barely hand tightened so it was leaking oil. Don't trust this shop with your car.

Knowledgeable. Reasonable quote for the services and good clear explanations and communication. Car…read morewas finished and ready right on time

Darren and Mike made our car buying experience totally seamless and smooth. they felt like old…read morefriends by the end of the deal. I love my new forester and the deal we got. Darren was so knowledgeable and friendly and helpful. THANK YOU DARREN!

Do not buy a car here!!Scam artist. Terrible customer service. Finance department talks to you like…read moreyou are dumb. If I could return the car I would. Terrible experience!

In my experience, this is simply the most terrible car dealership in fact business I have ever…read moreencountered. They sold my son a car, then fraudulently put my name on the registration and loan. When I asked for help, I kid you not, they said it was confidential and covered by Hippa health privacy laws. As a resulted the loan, registration has been a mess for two years. They won't pick up the phone, answer and email. Corporate Volvo is just as bad refusing to do anything to reign in this errant and truly awful dealership. I would run away from this dealership as fast as I could. 0 stars

A dealership that cares…read more.. Every employee treats you with the utmost respect and is there to assist you. With over twenty-five years of experience in the automotive field, I always leave White River with the impression that they know how to make their customers pleased to be a customer of White River Toyota.

Only giving it 2 stars because the general manager stepped in, Bill, I wanted to give it 1 star…read more Went for a heater core, somehow left with clogged AC lines that had been hooked up wrong, on top of that a blower motor that was working great that I have to pay 400 dollars out of pocket for. They broke my door on my driver side when that wasn't even in the same area as the thing they were fixing. Instead of admitting wrong, or even trying to upsell a new blower motor they just put it back together broken and gave it to me. I've noticed a lot of people in reviews saying their service department sucks, that's a major understatement. Unsure what's going on with this service department but I'm taking my fleet of 10 Toyotas elsewhere to get worked on. Will not be returning. Below I showed videos of the ac leaking, the motor bearing whining, and the door they somehow broke. For reference. BEWARE!!!!!!!

Should be 0 stars Purchased a 2026 CX5 Premium…read moreI have so much to say but it gets too long. Buying a car from this dealership was one of the worst experiences I have ever had. I was all set to buy a car from Autex Mazda in Keene, but I was not crazy about the color selection they had. The one color I wanted was on their lot. Biggest mistake of my life. Mcgee was great before I got to the lot. Contacted me almost daily to get me there. Once there it all went downhill. I never had the salesman's full attention, I felt like I was intruding into his day. I got zero effort from him once I picked the car I was going to purchase. (good thing I knew what I wanted) He never took any time at all to explain the warrantee, never offered or talked about extended warrantee, never took the time to do a walk around to show me all my car could do and all the new technology included. I expected to go back to the office to finish details of the sale, instead he sent runners to my house with the car and pages to sign. I thought he was coming to finish up. I should have sent them back, I was unprepared to deal with that and honestly felt uncomfortable about it. That is on me for not speaking up. The next day I was getting emails with forms for me to sign that should have been done before the sale was finalized. They just wanted my money, once they got it, they wanted me gone. I had some issues with the car. Went to the dealer ship twice. service dept was condescending as hell. Argued with me about the issue being with me. That being just a woman, the car had too much technology for me to understand. Said my issue was either I didn't know how to correctly push the button on my phone to engage remote start or it was my cell service. They thought I was too dumb not to know the difference between cell service problems and app problems. When I sent a letter to the GM about this, he responded by calling me Karen, that was not a mistake. With the way the service dept spoke to me, this is the atmosphere at this dealership. Next day I was argued with again by another man in the service dept telling me it was my cell service and nothing was wrong with my car or the app. They clearly didn't want to work on my car because they either didn't know how to fix it or knew they couldn't but instead of being upfront and telling me there was an issue with the APP, they blamed it on me. I had been in contact with Mazda customer care center. They admitted they were having issues with the app but were working on it. I received notice from Mazda a week later telling me a new software update was available, and I had to take it back to the dealer. I told her I would never step foot in there again. She made my appointment at Autex. It is now fixed. Autex were wonderful, even if I didn't buy it from them, they care about their customers and their satisfaction. So Mcgee, do you feel good blaming the issues on your customer when everyone knew it was with the Mazda app itself? Great business tactics. Perhaps a meeting with HR is in order

The pre buying experience was very good, responsive and prepared when we drove 2 hours to buy the…read morecar. The unfortunate and frustrating part of the car buying experience was trying to get the car registered and insured. We had to call and prompt the sales person, sales manager and dealership manager to get the appropriate paperwork. No one seemed clear on the process. The sales person did drive the paperwork down to us, however, we received at 3pm on the last day we could register the car. We couldn't drive our new car for a week due to the lack of understanding nd follow through on their end. What started off s a good experience, unfortunately ended very poorly. We won't be returning.

Don't trust this dealership. After i went through to get finance. I had to call Greg 2 days later…read morefor results. He said i was approved . I said to greg it would be 2 days until i get there to see truck. Told me that he would not wait. I said i would put money down. Greg Didn't want to hear it . Said he was burned before. Buyer Beware !!!!!!

Bob Lacroix and Greg Dube were great. Bought two vehicles from them without a hitch. They were easy…read moreto deal with, friendly and went out of their way to accommodate my family and I. Highly recommend!!

five stars for great service. free keurig coffee in the waiting room was a nice touch. they were…read moresuper helpful, explained everything to me very clearly. efficient and effective. happy with the results as well, my car is running smoothly and I like the winter tires they helped me pick out.