I can't explain enough how much it breaks my heart to have to write this. Upon finding kimber I was blown away at how hands on she was with the kids. She has an app that assures you your kids are safe.
My family just moved to Maricopa from the city. Our daughter has had nothing but stability in her childcare situations - being at 2 other schools. - until now. The first one was an in home provider who I witnessed not being very kind to the kids. The other was Bridges preschool. As a mother who only wants to make sure there is an open line of communication and BUILD trust, I was met with the exact opposite from kimber.
The first week we got constant updates from kimber, real time pictures and great communication. The second week it all changed SO ABRUPTLY.
The next Monday we dropped her off we didn't have the same "real time pictures" communication, snack updates or anything, and naturally as a mother that cares, I panicked. I then went to her house and knocked just to make sure everything was okay. - my daughter saw her father and because we didn't want to interrupt any further, we gladly took her home for the day.
That evening she said that she will now update once a day. - we were fine with that.
All we wanted/ needed was proper expectations.
There was another time we asked a question and she had a huge problem with it and said we need to TRUST HER.
KIMBER HAS FIRED US FROM HER CARE BECAUSE WE HAD ANOTHER QUESTION.
My daughters clothes came home and smelled faintly like weed. I messaged her and told her that "I hope she didn't wake this the wrong way" and asked if anyone in the home smokes weed.
She said no, and we left it at that.
She then proceeded to text us long paragraphs and asked for a call.
We called her and she said because we didn't trust her it was best for us to part ways.
Bottom line- if you chose kimber as your provider, don't question her, and don't try to BUILD trust. She thinks it should just be given to her.
Idk in what world trust isn't BUILT. I was not accusatory what do ever, I would have posted screen shots but she removed me from reviewing our conversation.
Anyone who has my child should WITHOUT A PROBLEM answer any worries that I or her dad might have. THATS how you become a GREAT service provider. I am disappointed by far. read more