We bought a sofa from Jerry K. about 7 years ago. The experience was wonderful, such that we…read morereturned and bought an end table and coffee table as well. (*Our favorite store, Storehouse went out of business) This week, we went in and Jerry remembered us and we bought a breakfast table and chairs from their clearance section downstairs. If you want clean, contemporary (especially dark colors) this is the place to go for "high end looking" without the outrageous prices from other places nearby.

Rudest salesman ever. We have been to Bloomingdales, Crate and Barrel, West Elm, every furniture…read moreon Rockville Pike, plus several in Virginia. This is the only time we encountered incredibly rude service. The furniture looked good and was within our budget but we will not even consider a purchase here because of the way we were treated

In a world where most brick & mortar furniture stores have closed and gone out of business,…read moreHamiltons Sofa & Leather Gallery shines like a decorating beacon in the dark night of the retail furnishing world. The selection of items at the Rockville showroom is vast. There are lots and lots of pieces to test out and look at. Everything I saw was very high end and the prices were good (not cheap but I do not expect cheap prices for furniture). Alex, the sales person, was great. He has worked for Hamiltons for over 20 years and it shows. Alex is knowledgeable, helpful and provides just the right amount of attention. He was there when we had questions and not there when we were testing out the furniture for comfort and deciding which style we liked best. He kept checking in every so often. Alex's personality is pleasant and he is not pushy at all. In short, he was great. Hamiltons should be very proud of him. The other sales associate was also very friendly and smart too. However, we did not work with her very much. She did bring us water when we looked like we were ready to fall asleep. Like Alex, she was right there when we needed her. Thanks to Alex and his colleague. Hamiltons Sofa & Leather Gallery is a great place to shop for furniture! I highly recommend this place!

Very helpful service with my Stressless ottoman. Got it fixed right away. They knew what to do.read more

I found them online as a vendor for Annie Sloan chalk paints. I was able to find their ig snd…read moremessage them about availability. I made a quick trip in and out of the shop but everything in there was so cute! It looked like they were working on a project when I stepped in. I was able to receive more help from the owner in person- apparently the formula for paint changed for the "old white" from 2015~~. She guided me to what she thought would best match the old "old white". I purchased my paint and was on my way. I went in during the pandemic. Although I was the only customer, everyone I saw had a mask and was doing the right thing. It bugs me so much when businesses don't implement safety precautions when "no one is looking". Will definitely come back for paints and to browse around when I have more time!

The most amazing piece of furniture in my home is my vanity that Unique By Ruth painted! It's…read moredefinitely worth the investment and time! I would do this again and again!

I had a great experience with Persiano Gallery. They have beautiful, high-quality furniture at…read morereasonable prices, including unique pieces that you really can't find elsewhere. John, the owner, clearly cares about what he does and takes pride in making sure your home looks its best. What I especially appreciated was how willing he was to listen to my ideas and make adjustments to the room design. He worked with me until everything was just right and the result was perfect. The whole experience was enjoyable, personalized, and stress-free. I highly recommend Persiano Gallery if you're looking for quality furniture and someone who genuinely cares about the final result!

We found the perfect, traditional chandelier for our foyer, at a good price, including…read moreinstallation. The installers did a great job, despite having to deal with a two-story but space-restricted foyer. All complete in lessthan one week.

Great service, nice furniture delivered on time. Very knowledgeable sales force. Lots of convenient…read moreparking.

Great quality, customizable furniture. Staff was very helpful in making sure that it would exactly…read morefit our needs - and it met every expectation.

The Store Reporter called Homesense, " A Home Goods store on steroids. " I really like shopping at…read moreHome Goods, so I couldn't wait to visit Homesense. Located directly behind Target on Bou Avenue, Homesense is a large store that carries a variety of furniture, lamps, decorations, and kitchen wear. The store is new and the people who worked there couldn't have been nicer. I found a number of items that were not clearly marked, so I had to ask for help. There is a large number of cashiers, so you don't have to wait in long lines. The only problem I found were the prices. Most of the items I was looking at were priced close to the retail price. I really was looking for a better price. The store is clean, well stocked, and has courteous sales people. I am sure that I will be back.

Terrible customer service! They have lamps listed on top shelf where customers clearly cannot reach…read morethem and a customer did not place it on the top shelf!! Homesense Rockville needs to review better customer service practices! I asked to see the lamp on the top shelf that's listed as $79 and a sales associate had to get a ladder to get it down! Then you get to the check out and I'm being told by the manager Matt that a customer place that tag on it! Makes no practical sense! It's on the very top self misleading customers! Made sure I uploaded a photo! As a general rule I don't let no bad experience stop me from shopping instead I write a negative review! Which HOMESENSE ROCKVILLE MUCH Deserves for this bad experience!

Great store with all the Danish Modern furniture you could ever want... Well mostly…read more Not a huge store, but packed with stuff that looks to be in great shape, and not too pricey either. But I'm no furniture dealer, so I dunno about pricing. Anyway some cool fun, funky pieces. I really liked the store, and when we emailed the owner to ask a question, they got back fairly quickly, which is nice.

The Modern Mobler Team, Mat and Marty, accomplished feats worthy of Cirque de Soleil, all the while…read morein the most careful, respectful and friendly manner, despite having to work around several other work crews on site ! A terrific company!

Absolutely fantastic place. I went to all of the other nearby furniture stores and found junk…read morefurniture, awful shipping times, and rude service. This place, however, had excellent furniture and a very nice shopkeeper. The sectional I bought here is exactly what i've been looking for and I got a great deal on it. I'll be coming back here in the future instead of wasting my time at the chain furniture stores.

It has taken me several weeks to add this review; however after discussing with family and friends,…read moreI realized that I would be remiss if I didn't share my experience with other potential customers. My family and I are big advocates for supporting local businesses rather than big box companies. However, we expect from all, big or small companies, respect and exceptional customer service. This is not what I experienced at this store. I went into the store looking for a sectional and possibly also a dining table. The salesperson was very attentive and willing to answer my questions. Before purchasing the sectional, I decided to check out other stores that same day to make sure I was getting a relatively good price and wasn't missing out on something else. I returned to the store the next day with the intention of buying the sectional but this is when it turned.... I asked the salesperson if the price for the sectional was the best given I saw another couch very similar at another store for less. He told me to speak to the owner regarding the price. I told the owner that I saw a similar couch for less and he told me they weren't the same. Of course I knew that! I asked him what the difference was and he gave me a short response - the quality. Ok... that was a general response so I asked further, "what about the quality?" He answered, I don't know how to explain. After a few seconds, he said.. the fabric.. warranty. Alright so then he asked me "is this your first time buying a couch?" And I said, yes. He then looked at the salesperson and said, "you see". He then said, "how old are you?" I responded, 34. He then he said "you're researching like you're 17". I was dumbfounded. It was insulting as if age had anything to do with this. He was alluding to my ability to purchase furniture, lack there of. I walked out and will never return. He tried to say that I "looked 17" which was even worse given I am a grown woman and want to be treated as such. Age has nothing to do with shopping for furniture!!! If I didn't sound "informed".. take the time to educate me, your customer, as that extra step may take you a long way! Maybe it will get you more business vs. losing it. Respect and customer service is key!!!

We had a wonderful experience working with Haverty's during the pandemic. My husband and I just…read moremoved across the country and needed a new sofa. We walked in and were immediately greeted by Denise. She took the time to listen to what we were interested in, explain the different types of sofas, and not persuade us of the particular fabric we wanted. She showed us all the options and let us take our time to mull over the various shades of green velvet we were interested in. We finally settled on the 90" Gwyneth sofa, custom-designed in royal green velvet fabric with an indie looking accent pillow as well as an Aspen pouf. She also took time to discuss the Gold's plan since we were worried about the rare wine or taco spill that would ultimately ruin a beautiful cushion. She was juggling multiple customers, but it felt like we were her only customers! Not overbearing at all and gave us our space to browse at our leisure. We were also astonished to receive a call saying we were overcharged a small amount, and we were getting a refund! She obviously was taking the time to follow up on our order. On delivery day, the delivery guys were super fast, efficient, and kind. We highly recommend Denise as a sales consultant at Haverty's. We look forward to working with her again in the future!

Great in store customer service and competence. Very disappointing delivery service and post sales…read morecommunication. Two deliveries in one month, both very frustrating experiences with late deliveries to promised due dates. Wasted hours awaiting delivery to have no show, then no contact about second delivery until I called and had to schedule, way after promised due dates!

Found this place on Craigslist looking for a last minute piece of furniture…read more Lisa was super helpful, kind, and a pleasure to work with. I liked that she gave me privacy when I needed to make a phone call. She also gave me time to consider other pieces without being pushy. Reasonable pricing. All in all, this was a wonderful experience and I expect to do business again with Lisa.

Jay was helpful. First He kept the store open right at 7 PM when I showed up not knowing they were…read moreclosing. He allowed me to browse, and I found something I wanted but didn't know the measurement of my space. So when I came back the next time, the item was still there. Jay remembered me and was helpful - he gave me a great deal. I will be back.