******update review 03/20/16****** We received a response…read moreback from Nickie. She indicated that there must have been a misunderstanding with hotels.com and according to their records never communicated with them. I am still not happy with the drama and the lack of communication between both companies, due to the extra bill and honestly the BS excuse to justify charging our card. I still stand by the fact that my family had an amazing time,! The grounds, for us, had been magical and both of my bulldogs could not stop playing in the snow. *****original review***** I thought I had left a review for my stay and looked through yelp to update it. Evidently I never did, so. Here it is. I booked a cabin for thanksgiving 2015 (through hotels.com). We showed up early on Thursday the 26th and where so happy that they let us check in early. In full disclosure we showed up at 10am and our check-in was not until 2pm. I was freaking out since the place seemed abandoned. My husband kept telling me to relax, its early. It was such an amazing experience and truly was perfect. It was snowing , the place was empty except for 2 other families. We arrived with our 2 bulldogs who we walked around EVERYWHERE!!!!! See pictures Fast forward to Dec 9th. I receive an email from Nickie telling me that she is going to charge my credit card an extra 156 for pretty much destroying the room and the icing on the cake is when she states "we don't allow dogs" Really ?? It wasnt an issue to have dogs when i booked theough hotela.com and i always make sure that the place is pet friendly. It wasnt an issue when nickie finally greeted me and checked me and my famliy in. One of my bulldogs was with with me when i filled out the papetwork. It wasnt an issue when the maitence guy showed us to our cottage and helped walk one of the dogs in. BUT IT WAS AN ISSUE ONCE WE CHECKED OUT and she took the liberty to charge my credit card and send me an email telling me btw..... Really ??? She charged me more than it cost to book the room! This was definitely surreal. Add injury to insult they had the audacity to inform hotels.com that I cancelled. So I was still charged for a late cancelation and have now opened a case with hotels.com since I want to receive my credit that was removed when "SOMEONE" from this place told them that I had cancelled directly with them. I can't start to describe how frustrated and upset I am. Shame on this place for lying & over charging me. My 1 night stay turned into a $400 ordeal. I would suggest booking elsewhere!! My biggest disappointment is that I always travel with my dogs and I have NEVER, EVER been so insulted as I was with this email. I didn't contest it. The only reason I wanted to update my reviews was after finding out that they lied and stated we cancelled. When you only have 2 families on the premises it can't be that hard to keep track of them or, notice when one of them has dogs. I won't deny how beautiful this place is. It was the overall experience that has soured. Here is my proof that Nickie charged me for a stay that we supposedly never made. From "Nickie Scott" nickie.ranchlive.com Date Dec 9, 2015 1:36 PM Subject: Cottage 16 To Cc Good afternoon, Thank you again for choosing to stay at Arrowhead Ranch. Upon inspection of Cottage #16 after your stay, damages were found. Evidence of a dog was found because our bedspread was used as a dog bed on the floor (MUCH dog hair was left behind and we do not allow pets). Red wine was spilled on the walls and a bath towel, wash cloth, bath mat, curtain panel, and throw rug. Some items were unsalvageable due to fire and soot damage and/or wine stains. Also, something was burned on the fireplace shovel and could not be scraped off and saved. Please find the breakdown of our fees below to clean and/or replace the items that you damaged during your stay. Our staff spent over 2 hours cleaning this cottage that commonly takes 45 minutes to clean. As a result, we were forced to charge your card with the following breakdown of fees/damages. Cleaning Fee $60.00 Shovel $20.00 Rug $20.00 3 Towels $36.00 Bathmat $12.00 Wash Cloth $8.00 Total Charges: $156.00 Sincerely, Nickie Scott Guest Services Manager Arrowhead Ranch P.O. Box 123 Lake Arrowhead, CA 92352 (909) 337-7265 nickie.ranchlive.com

Don't even THINK about coming let alone applying! They treat employees like absolute garbage! As a…read moreformer employee... not worth it... at all. Don't step foot on this place. Please, I'm trying to save your time and energy. Legally not enough people watching children, Cabin Leaders usually work with at LEAST 14 kids on average. Which is past the legal limit of heads per adult... Feel free to contact me for MANY more corrupt actions

Very rude kids. There is no attempt to stop the problem with bullying at this school. Kids smoke…read moreduring class and teachers do not pay enough attention to notice. Many kids ditch class and just stand in hallways making out. The roof and walls are falling apart there is hardly working air and heating in this school. During flu season when many children are sick they refuse to turn on the heat. The buses are packed always packed with kids and many do not move so more people can sit with them. The food is not very great and there are hardly any places for kids to sit for lunch. Womens feminine product machines are always empty. This school has had many disturbing male teachers over the years. I would suggest just homeschooling your kid unless you want them to be groomed by held back students over 18, have nasty rumors spread about them, or have their private photos sent to every student.

We now have three grandchildren attending this school. It is an accredited school that teaches both…read moreskills and character! LACS provides a safe, caring environment for children to learn what they need to know not only for a career...but for life.

I'm now an adult but I went to this school as a child & it was amazing. I know that presently the…read morestaff are nice and caring for the most part. Of course, with any public school, there are problems. Not all teachers/staff are going to be Grade A & the budget seems to be either insanely small or poorly managed. However, you only get a about 3 public school options up here on the mountain & Now that my daughter is getting closer & closer to school age, I have no doubts on where to send her to school, she will be going to CHE.

Best place to visit in the winter to play with some snow. There's parking, trash bins, and two…read moreslopes where you can slide off of. I love this place come every year! I hope they never close it! Some people are disgusting and leave a bunch of trash. I'm glad they put out a lot of trash bins so they get the message. There's not a big parking space so you have to wait a while. Will recommend it for anyone looking for some fun or just a safe location when the kids can play without any cars or too many people passing by.

Pretty much all of it. The activitys where fun and it's safe…read more The cabins are clean and Nice.

My daughter went on a 3 day w her school She loved every…read moreminute of it!! The camp counselors were fun and the archery and the Gaga ball was all she could talk about

My son has attended Excelsior Charter School , Ontario for all 4 years of high school and is about…read moreto graduate. If you are looking for a student empowering education this is the place. The facilitators are amazing and truly care about each and every student. They involve and motivate their students in every step of their education and offer assistance with any difficulties along the way. They build relationships with their students and along with the students parents /guardians form a team that helps to propel each student to reach their individual goals. I highly recommend Excelsior Charter Schools.

From the owner: We serve students in grades 7th - 12th. Free public education, independent study option, on-campus…read moreclasses, head start in college courses while in high school, fully credentialed teachers, small classes, safe engaging environment, and personalized attention. College and career preparation is our specialty! Find out more by calling 909.895.8913

This is a fantastic school district in the high desert of southern California. The teachers are…read morefantastic - they are highly skilled and really seem to care about the kids they teach. It is a bright spot or gem in the desert surroundings. If you are a parent living in this area, this is the school district where you will want to have your children enrolled.