Dr. Mary Melchior was great during both my pregnancies and I would recommend her to anyone who needs accurate care during pregnancies or for any other related issues. I still see her for my regular check ups and i feel very comfortable with her service and advise.
However, the reason I am giving her only 3 stars instead of 5 is her admin assistant. I dread calling the office as either she will never pick up or needs few voice messages to finally return my calls. And when she does, she will put me on hold and never apologize my long waits. While I truly appreciate all that she does and I truly try to understand that she is very busy, this has been going on for very very long time : 13+ years. You would expect that this office would address the busyness and the phone, customer service etiquette. read more