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    Mary C Ferris, DO

    1.0 (1 review)
    Open 9:00 am - 3:00 pm

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    11 years ago

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    2.1(7 reviews)
    1.0 mi

    I love Dr. Khan but the front desk receptionist is awful. They never answer the phone or return…read morecalls. When you finally have an appointment scheduled be prepared to sit in the lobby for 45+ minutes and then wait another 45+ minutes to be seen by the doctor. It shouldn't take almost two hours just to get a prescription refill. This is the third awful appointment I have experienced in a row. I will not be coming back and will find a different family doctor. I highly suggest you stay away too if you value your time.

    I love Dr. Kahn and have been a patient of hers for years. However, the front desk staff is…read moreabsolutely terrible. Disclaimer: I work in the medical field and I'm never *that* client. I'm always patient and friendly to all of the staff because I get it. But this is pretty bad. It's extremely difficult to talk to anyone on the phone here. Sometimes they just don't answer, even if you call within business hours. If you are lucky enough to get an answer, they put you on hold until the phone disconnects. (So basically you are forgotten about)You literally have to just keep calling until someone answers. And really, I don't mind being on hold as long as someone eventually picks up. If you leave a message and they say they'll call back, they won't . Even my pharmacy can never get through to them (which is great, when you're out of your medication and they said they'd call it in)They've also billed me for things I should have never been charged for and it's a huge hassle to get them to sort that out. I'm not sure if they're understaffed or if it's an issue with management. But it looks like I'll have to leave a doctor that I really like because the the office just doesn't have it together.

    24 HR Lifeline Urgent Care And Family Medicine - Medical Equipment

    24 HR Lifeline Urgent Care And Family Medicine

    3.8(5 reviews)
    0.6 mi

    Bored on a Sunday night? Then, maybe you should give yourself a deep cut that requires stitches. My…read morewife did that, and she didn't want to go to an ER. After leaving the parking lot of 2 urgent care places that listed their hours as being open, but they weren't, we came here. This is a first class operation. You'd think you're in a fully equipped hospital, and you wouldn't be far off. Dr Awada is awesome. He talked to us as he did the stitches (she needed 6, so we got to talk a lot). He met Dr Fauchi 20 years ago. He worked with Doctors Without Borders in Mozambique. And, the work was relatively quick and it looked perfect. The wait at the ER nearby was seven hours today. We were in and out of here in about an hour and a half. The only downside? They don't accept insurance. That's not as bad as it sounds, since it's January and we're not even close to meeting our deductible. A hospital would've charged significantly more than the $250 we paid today. Dr Awada is also a primary care physician. We were considering changing doctors anyway, and I think we've just found our new family doctor.

    I have insurance but I cannot help but come back. I have gone to doctors here and in AZ and Dr.Sam…read morehas been the only one to diagnose things I have been struggling for; for years. Things that were ruled out as a "bad period", "weight", or simple flu. I really recommend them. Nina is also wonderful. Walk-ins being welcome at late hours at night is also a plus. They also keep you very informed on the costs. Dr.Sam and Nina even remembered me after only coming once, which is nice.

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    Mary C Ferris, DO - familydr - Updated May 2026

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