Let me start off by saying I have never been seen by Dr. Ferris, however I spoke with her receptionist, Tina. If I was Dr. Ferris I would NOT want this woman to be the first person that talks to her patients. She is rude and lacks compassion. Last week I called the office as a new patient, I just moved and this office is very close to my new home. When I talked to Tina she was very short and acted as if I was a bother to her on the phone. I explained to her that I was ill and would like to be seen if possible. She explained to me that Dr. Ferris was leaving early that day and that she could send me to another doctors Nurse Practitioner. So I said sure, I was sick and needed to be seen. I saw Dr. Gammons NP, Holly. Holly was very kind but did not provide me with adequate medical care. She told me it looked like I may have strep (without checking) and wrote me an antibiotic (that I did not fill). So today I woke up still feeling terrible and decided to call the office again and ask to see Dr. Ferris. Tina told me that I could not see Dr. Ferris because doctor Gammon was my doctor now (even though I've never been treated by him) and she told me that I couldn't just flop between different doctors whenever I felt like it. I explained to her that flopping between doctors was not my intention, I just moved here and wanted to see Dr. Ferris from the start but was not able to. She basically told me that was to bad, my doctor is who my doctor is- end of story. Why on earth would I want to be treated at an office where their receptionist has terrible bed side manners, so to speak. Dr. Ferris may be a wonderful doctor, but sadly she has horrible office help. Her receptionist needs a major attitude adjustment read more
