The ticket agent was very rude by having a full personal conversation that wasn't Martz related…read morewith her friend while we waited on line for over 5 minutes!!! She's very rude and I hope she find another job. Professionalism needs to enforced!!! I hope I don't ever have to deal with her ever again!!!!

They charge too much for a ticket refund and you're only allowed that refund after waiting a…read morecertain amount of time. I think that's GARBAGE and you should only pay the return service fee if you get refunded during the waiting period (30 days). Why can't I get MY money back within 30 days? That's ridiculous. And I still pay almost $8 for a refund AFTER 30 days? And no transfers, why not charge a ticket TRANSFER fee? That's useful. Not using Martz again just because if a problem should arise, they're not helpful. This place in PARTICULAR had unhelpful employees, not willing to reply to emails and when they did, it was an automated message letting me know they were on vacation. When they returned from vacation, no reply back for days. All for a refund.

I cannot say enough good things about this family owned business. I had to transport my husband…read morefrom West Orange New Jersey to New York Presbyterian Hospital in New York. Jennifer bent over backwards at the last minute to accommodate our request, got us on the schedule, helped me bring my husband down the stairs in a wheelchair, and finally stayed in the city with us until it was time for me to come home. The next day she even told me that she was thinking of us and hoped that we were doing well. That's the personal service that a company like this can provide and does it very well. Thank you Jennifer and B&A for all your help and for being there when we needed you. I fully recommend them to anybody who needs transportation by people who really care.

I have a father with dementia who has been staying with me for the past two weeks. He gets very…read moreconfused and is sometimes combative and other times very weak and unstable. I was supposed to drive him home today but was terrified that he would try to jump out of the car while I was on the highway or worse take over the wheel and cause an accident. I was telling someone how nervous I was and they suggested medical transit. I thought that was a brilliant idea and started searching the web. Most people were kind of rude and told me that they could not do it without 24 hour notice. One of the quotes I got was $500 for a 37 mile ride. I am so ecstatic that I came across this company. With two extremely positive reviews ( most places have 1 or 2 stars) I called and had the pleasure of speaking to Jen. She was so nice and quoted an extremely reasonable price. Told me what time she would be there and said it all depends on traffic but she kept constant communication and arrived relatively close to the initial time she gave me. She helped my dad from the house to the van and assured me she would call when she dropped him off. She called and told me she walked him to the door and reunited him with his wife. I am so grateful that I stumbled across this company and would not hesitate to recommend them to everyone.

We had a great time! Your driver that day was awesome! Very personable and nice! We really enjoyed…read moreourselves and had fun on the bus. Super accommodating with great recommendations! Would definitely use again!

We used their limo and party bus services for our wedding and they were super professional and…read morefriendly! Everyone loved our drivers! They got us to our destinations safely and on time. They even escorted us with large golf umbrellas when it started to rain! The vehicles were top of the line and were fully stocked with our favorite beverages to start the party asap. Definitely recommend!

Timely, courteous, nice vehicle so what's not to like. Met all my expectations so can't think of…read moreanything else to get this posted

We had a great time! Your driver that day was awesome! Very personable and nice! We really enjoyed…read moreourselves and had fun on the bus. Super accommodating with great recommendations! Would definitely use again!

Cathy and PA wine Tours are fantastic! Cathy spent time with us beforehand to be sure she delivered…read moreexactly what our group wanted for the day. The result was really a perfect day in the beautiful countryside of PA (we felt like we were in Europe), where we tasted great wines, learned about the area and the wineries, and had great fun all along the way. Cathy attended to every detail, from photos of us all enjoying ourselves to the picturesque scenery, to the food that was available to accompany our tastings--and a bus that was outfitted perfectly too. Our group of 9 was impressed with every detail, but most of all had the best possible, personal experience that exceeded every expectation among us. We had no idea that such a phenomenal experience was possible in PA--but let me say it is!

Cathy was my point of contact for planning a wine tour in the Jim Thorpe area for a bachelorette…read moreweekend. She was a pleasure to work with and was very accommodating to our specific needs. She is knowledgeable and experienced, which was great because she could provide key recommendations. She always replied promptly to emails and answered all of our many questions thoroughly. Thank you!!

Watched a bus actively drift between lanes for at least ten minutes, including in front of 18 wheel…read moretrucks. Never once used a blinker either. I just wanted to report an unsafe driver for the safety of children, and instead I discovered so many more problems. Went to call the number on the bus, but no answer and "the voicemail belonging to this number is full." Went to look them up on Google, maybe I misread the number. No number listed. US Department of Transportation website has the number I called listed, and says they have no active DOT number. Is this even a company? Are they even legally allowed to be driving these buses? I hope children don't ride on these buses.

Haven't started working with them yet but so far they are great. Anyone who answers the phone is…read morealways polite and they make sure that they help you with anything u might need. When they say they'll call you back they actually do and it just seems like they care about other people. They also explain things throughly for a sure understanding . Would give 5 stars but we will ser

This review is specifically for "River Runner" a service that runs mostly kayakers/canoers up and…read moredown the Delaware from the Delaware Water Gap Park and Ride to Milford. FOR FREE!! a great service in theory. My family and I showed up at the Smithfield Beach pick up point at 8:30 after driving 90 minutes from NJ. The next shuttlle was scheduled for 9:20 AM Then 9:20, 9:50 AM 10:20 AM 11:40 AM NO SHUTTLES. There were 5 families waiting with over 10 kayaks/Canoes. We called the company directly at: (570)243-3400 and spoke to Richard. Richard was extremely polite and apologetic and explained drivers did not show for work that day. We finally boarded the "11:50 AM" at approximately 12:10 PM. The Shuttle was Jammed full, but gratefully we were dropped off at Bushkill Access . If you are planning on using this service , be cautious. This "No Show" on the opening day of the season almost ruined our day. Next time I may just make arrangements with Shawnee, since they seem to understand how businesses work. MCTA/River Runner. Please get your act together River Runner Schedule https://www.gomcta.com/trip.php MAp/schedule https://www.gomcta.com/documents/DEWA%202018%20Brochure.pdf

From the owner: The mission of MCTA is to enhance the mobility of the people who live, work or visit Monroe County,…read morePennsylvania for the purposes of offering all individuals access to quality-of-life activities, including, but not limited to, health care, shopping, education, recreation, public services and employment. Our commitment to our community is continuing to serve everyone equally regardless of their gender, age, denomination, national origin, race, or creed.