Fabulous service. Highly recommend, Professional and accommodating. Ricardo is friendly and…read moreknowledgeable. The ride was enjoyable in a high end, clean vehicle. Thanks! Ginger-

I haven't even booked Cruz Control yet but want to compliment Ricardo's excellent costumer service…read more& affordable pricing. This is the kind of business we should want to support!

This is a great place for beginners! LOTS of green beginner slopes to try out. However, it's a…read morepopular spot and tends to be VERY crowded... That said, I recommend you get here as early as possible if you plan to rent equipment!! It's also very helpful to reserve your gear and lift tickets ahead of time. That will make the gear check out process a bit easier/faster. We arrived around 1pm, and stood in a ridiculously long line to get our gear... All in all, we spent a little over an hour and a half just waiting for our gear. We were pretty annoyed by this, so if you're looking to spend more time on the slopes, get here EARLY!!! Parking is free, but also very difficult to find the later you get here... So keep that in mind as well. They have lockers all over the premises to lock up your things. You'll have to pay to rent them and I believe the only option is to pay for the whole day. Regarding crowdedness... There were really long wait times at the ski lifts, which was very annoying and often frustrating. I get that they have upgraded systems that scan our lift tickets each time we ride, however it created a lot of chaos regarding the lines. I was not a fan. Also, the number of people who were just SITTING in the middle of the slopes, blocking the way was incredibly annoying and also dangerous. There were a LOT of people doing this... I get that it can be scary going down the slopes, especially if it's your first time, however MOVE TO THE SIDE if you're not planning on going anywhere. To end on a brighter note, we were surprised to discover that they offer night skiing here! So arriving later in the day didn't affect us too much as we continued skiing until after 7pm. As beginners, we only needed about 3-4 hours of ski time so it worked out great for us! Not sure if we would come back here or not, but we're definitely glad we tried it out at least once!

Here's the reality: if you're visiting any area in close proximity to New York City, this is…read morelargely what you should expect, and it has been our experience in both Connecticut and New Jersey as well. There is trash everywhere. Truly everywhere. Many people don't bother using the trash bins and instead leave their garbage behind for someone else to deal with. Public spaces and facilities aren't treated with much care; we saw gum, trash, and random items tossed into the gas fire pits, and people taking selfies often seemed to take priority over respecting others' personal space. We were fortunate to have rented a condo outside the resort, but the behavior we encountered at the resort itself was very similar, plus a few additional moments we could have done without, including someone blowing their nose into their bare hand and whipping it onto the floor. My family and I are doing the 50‑state challenge, and we chose Camelback Mountain as our Pennsylvania destination. Had we realized how close it was to NYC, we likely would have picked somewhere else. The mountain is beautiful, and the resort has a lot of potential, but they were out of almost everything across the property. On‑site restaurants had limited availability, and the posted hours weren't accurate. There's also very little to do outside the resort at this time of year. I'd recommend skipping the "largest general store in the country", the condition of their petting zoo alone will have you wanting to start an animal rescue.

The ticket agent was very rude by having a full personal conversation that wasn't Martz related…read morewith her friend while we waited on line for over 5 minutes!!! She's very rude and I hope she find another job. Professionalism needs to enforced!!! I hope I don't ever have to deal with her ever again!!!!

They charge too much for a ticket refund and you're only allowed that refund after waiting a…read morecertain amount of time. I think that's GARBAGE and you should only pay the return service fee if you get refunded during the waiting period (30 days). Why can't I get MY money back within 30 days? That's ridiculous. And I still pay almost $8 for a refund AFTER 30 days? And no transfers, why not charge a ticket TRANSFER fee? That's useful. Not using Martz again just because if a problem should arise, they're not helpful. This place in PARTICULAR had unhelpful employees, not willing to reply to emails and when they did, it was an automated message letting me know they were on vacation. When they returned from vacation, no reply back for days. All for a refund.

I cannot say enough good things about this family owned business. I had to transport my husband…read morefrom West Orange New Jersey to New York Presbyterian Hospital in New York. Jennifer bent over backwards at the last minute to accommodate our request, got us on the schedule, helped me bring my husband down the stairs in a wheelchair, and finally stayed in the city with us until it was time for me to come home. The next day she even told me that she was thinking of us and hoped that we were doing well. That's the personal service that a company like this can provide and does it very well. Thank you Jennifer and B&A for all your help and for being there when we needed you. I fully recommend them to anybody who needs transportation by people who really care.

I have a father with dementia who has been staying with me for the past two weeks. He gets very…read moreconfused and is sometimes combative and other times very weak and unstable. I was supposed to drive him home today but was terrified that he would try to jump out of the car while I was on the highway or worse take over the wheel and cause an accident. I was telling someone how nervous I was and they suggested medical transit. I thought that was a brilliant idea and started searching the web. Most people were kind of rude and told me that they could not do it without 24 hour notice. One of the quotes I got was $500 for a 37 mile ride. I am so ecstatic that I came across this company. With two extremely positive reviews ( most places have 1 or 2 stars) I called and had the pleasure of speaking to Jen. She was so nice and quoted an extremely reasonable price. Told me what time she would be there and said it all depends on traffic but she kept constant communication and arrived relatively close to the initial time she gave me. She helped my dad from the house to the van and assured me she would call when she dropped him off. She called and told me she walked him to the door and reunited him with his wife. I am so grateful that I stumbled across this company and would not hesitate to recommend them to everyone.

From the moment I called to reserve a limo for my son's Senior Prom, the service I received was…read morenothing less than spectacular. The communication on time and address for pick up was great. They reached out the day before to confirm the details and give me the name of our driver. Mike, our drive was not only on time, he was a few minutes early. He gave me and my wife a full brief of the limo, showed us around, and verified when and where our son was supposed to be dropped off. When he got over to my son's date's house, he took her little brother and sister for a short ride while she finished getting ready. Once the kids left, he took them to a local park and took pictures for us. Mike got them to the school right on time and even offered to take my wife and I around for 30 minutes since we still had time left. I can't say enough how much we appreciate the service and the driver we got. Elite Rides will be our first choice whenever we need a limo service.

Absolutely incredible service and employees. We used two buses all day for my wedding and the…read moredrivers were so accommodating and pleasant. They were with us for 10 hours and never made it feel like they were working. Cannot recommend their services enough.

Communication is great. But prices are very expensive. Round trip from Our home to JFK airport,…read morethey want over $800, we found places for half the price and great reviews.

Used Baldwin Limo to and from the airport. The ride was comfortable and both drivers were so nice…read moreand had excellent driving skills, as well. I had a fraud alert problem with my credit card company on the return trip and got a notification while in the airport. Fearing we wouldn't have a limo waiting and it was a Sunday, called the Limo service where I left a message. The owner, Bob, immediately called me back and assured us that everything was fine and the driver would be waiting. We were so relieved. Great customer service. We will most certainly use Baldwin Limousines for any future endeavors

Made a last minute booking to visit Great Wolf Lodge nearby. The Location is right in the heart of…read morethe Poconos with so much to do. We had a balcony room which has an amazing view of camelback mountain. The rooms were just what we needed for a quick stay. The pool was in good shape. The "Sauna" was out of service, 1 elevator was not working which increased wait time. The stand out of the trip was the bar staff and servers. They went above and beyond. The arcade was okay, a few machines took our money but the front desk was quick to refund. For the price and location I would say this is a good hotel.

The Chateau is a Pocono classic. Beautiful views of the Camelback ski hill. Especially when she's…read moreall lit up at night and the snow is coming down across the lake. At one time this venue was a jewel. That time is not now The bartenders are awesome. The food isn't bad either and the prices are decent....when things are all up and operational. Therein lies the rub. Place doesn't stay open cause people don't come. People don't come cause it's so inconsistent in it's operation. The whole place needs a scrub. First impressions matter and the outside is worn, the lights on the canopy look like they were hung in the throes of an epileptic seizure and the "street presence" is ZERO when coming in from the main road. There used to be some decent landscaping on the approach but that has been torn out (too pricey or too lazy? Who knows). Put a little work into the place and it could be a great hang. Folks are so desperate for something to do off-hill UT adjacent. Bring back happy hour music and the pool table and dart board. Get the game on the TV. Place is pretty mid in its current state. Maybe they'll get some leadership with the drive to bring back the luster. Would love to see it. PS fix the damn lights on the lake. It's the nicest feature of the hotel and it looks like a swamp at present.

Nasty people answering the phones treat customers like shit…read moreThey seem to hate their job so rude and Scott is the worst

This service is terrible and they do not know how to treat people ! I was speaking to one of the…read moredispatchers for share ride and he was nasty with me and I just told him just cancel my ride. Pocono pony is the worst service ever!

I called the taxi and they told me me it would be only 20 minutes and it was much longer. When I…read morecalled back, I got yelled at by the dispatcher. I was told to be quite and hold on. I decided to go with Uber instead and called back to cancel out of respect and I was yelled at again and was reprimanded for waiting so long to call and cancel. I told them that the store closed at 11:00pm and it was 10:33. I called before 10:00pm. Then I asked for an estimated cost and they said they don't know, they run on meter. Yeah right! They could have given me an estimate. I took Uber and the app showed me the total cost. And, my ride was comfortable and I was treated with the upmost respect. They are so rude and disrespectful. That's why rideshare companies are taking over taxi companies. Reliable Taxi's service is HORRIBLE. I am a customer paying you my hard earned money, I deserve respect!!! Don't call this company at all. You may or may not get a taxi to pick you up.

From the owner: We specialize in professional courteous service. With a premise that customer satisfaction is…read moreimportant. In addition to that, we provide quality transportation service to the community.