Robert guided our group of 13 through Berlin, Leipzig and Dresden on a musical tour for Road…read moreScholar. Not only is he courteous and knowledgeable, the tour went off with a hitch, which is not always the case. He even coped with a sick tourist who had to go to the hospital. Kudos to Robert.

Do not use for transfers. We booked a pick-up at the train station and it was 30 minutes late when…read morewe were told it would be another 35 minutes. We had a scheduled event & could not wait. We called an UBER Black & it was there immediately and was cheaper.

Best service!!! Timely, professional and very accommodating. I would use their service again…read moreanytime!

do not use this company. it's obvious from all the reviews that they cancel at short notice . I…read morebooked this through our travel agents , it was cancelled as we departed Leeds Bradford airport . they didn't answer my emails or phone calls until I arrived home . we paid £590 and haven't had a penny returned. I will be writing to the minister for tourism in Poland about this company

We had a poor experience with Discover Cracow. They changed the original time of our tour to…read moreAushwitz, moving it from a morning tour to the afternoon. On the way, the bus blew a tire and though we had told we would be picked up by another bus within 1/2 hour, we were on the roadside for almost an hour and a half. Because we arrived late, almost an our past our scheduled tour time, the Auschwitz guide abbreviate and rushed the tour. Despite multiple members of our group letting the guide know that we were not able to hear her commentary (the audio devices provided "crackly", broken audio if you were more than 10 people away from the guide), she continued to talk as she walked rather than waiting for the large group (30+) to gather before she shared information. In addition, we had a member of our family using crutches and a wheelchair, and the guide failed to pause when we exited the various buildings, leaving us literally running to catch the group. No one on the Discover Cracow team ever offered an apology for our experience, despite our attempts to reach out to them and share our disappointment following our trip. I would definitely recommend that you book with another company!