Awesome and informative tour...and free with a gratuity. Highly recommend the Old Town Krakow and…read morecastle tour.

Well , we went with Bart for our old town free tour,, great choice, he really knows his his Polish…read morehistory. Over two hours, and my respect for the culture and history has grown. We have done three walking tours and his was the largest tip. They only work by tips.. Super

DISREPUTABLE! BAIT AND SWITCH. We signed up for a 9am Auschwitz tour. It takes 60 to 90 minutes…read moreto go from Krakow to the camp. We were texted by this tour group, loyaltyComFort Tours, the night before saying the pick up would now be at 5 AM. When you try to call them as I did about 20 times no one answers. A driver contacts you via text to confirm your 5 AM pick up, but will not speak to you either. To get reserved tickets for Auschwitz it must be done many weeks if not months in advance. To get it closer to the date which we did about a week before, they don't tell you this, but they basically take you at the crack of dawn for you to wait in line to get your own ticket. The line forms around 5 AM and they don't sell tickets until 7:30. Then after waiting in line for another hour or so, when you finally get up to the ticket window, you get a timed entrance for much later in the day, so you're just hanging around with nothing to do. And yes, it's a guided tour of about 25 people but not by your tour company, but by an official tour guide at the camp. That is the only way they will let you tour Auschwitz. The camp does a really good job. It's really shameful that this is ComFort Tours modus operandi. I would recommend getting your tickets on the Auschwitz website itself or going through your hotel for someone reputable that won't pull this on you. Apparently several companies do this.

Visited Auschwitz on Tuesday 30th July through Comfort tours. An absolutely incredible experience…read more Brilliantly organised and the tour guide Jacob was outstanding & very friendly & informative.. I can't recommend highly enough. If you are travelling to Krakow these guys will see you right..

I can not thank you enough for making my first trip to Poland for genealogy purposes a great…read moresuccess. The preparation, professionalism and thoughtful way Zen approached introducing me to family I had no idea existed was fantastic. This trip exceeded all of my expectations exponentially from visiting the home town Dlugokaty, St. Leonardo's where my great grandfather was baptized, meeting 27 cousins and finding archival records I will be back to do more research and I wouldn't think about doing it without your company being with me.

From the owner: Have you ever dreamed about visiting places where your ancestors were born, raised, experienced…read moredrudgery and joys of their life? Have you ever wondered if is it still possible to find living relatives in Poland? How many questions about your family history are still without answers? Since 2004 we organize private, tailor-made genealogy, history and heritage tours in Poland and Ukraine.

We chose this tour company for our full day tour to auschwitz and birkenau…read moreDeath camps. We started at six am.. we beat the crowds and our guide was with us for both camps. She was an excellent English speaker and her family were survivors of the Nazi Era. Between both camps, the shock is overwhelming. Take time for a reflection period to absorb this. It was a nice modern bus and all the comforts. Pay cash to guide and bring coins for the toilets

The negative review giving one-star when they forget a personal belonging on the bus -- that's just…read morenot a fair review. I've forgotten things while traveling - it unfortunately happens - but putting the blame on a company if it never turns up is just ridiculous. I did the Auschwitz day tour, and the van was comfortable, our travel guide was friendly and spoke English well, and we arrived/departed on schedule. That's just about all you need on such a tour! I had originally looked into taking trains and then walking a bunch to save money on this trip, and I'm glad I ended up spending a bit more to join a group tour. Also...this is important as you must have booked your ticket to the sites in advance if you are a solo traveler! I had done so, but it seemed like you got less time by doing it that way, and Auschwitz/Birkenau are places you just must spend ample time at.

I also chose this free tour because of the clear English speaking guide…read moreELA. We chose the Jewish walking tour. You can find her with a umbrella and a flag on top showing what language it will be , our tour was 8 people , we gave 30 pln tip. She had a lot of great details an insight. Showed us spots we might want to return to and we finished up on the platz of 68 chairs. Good pace and everyone seemed happy.

This was a great way to get acclimated to Krakow, and a great introduction to the city's…read morefascinating history. I researched all the other walking tour options and was very, very happy to have chosen Crakow Free Tours for the Old Town Tour. Jacob was a fantastic tour guide. He had a very charming way of keeping the tour both incredibly informative and incredibly interesting. This man is very passionate about his city. What a pleasure this was. And his English was perfect. Very easy to understand. Excellent. I met some really nice, friendly people on the tour. The group size wound up being perfect. Pace was perfectly managed too; not too fast, not too slow, just right. Highly recommend!

Great! Best way to see Krakow. English speaking driver,…read moreaudio guide. Small cozy cars. Peter was a good guide. Gave us some extra info, show us nice resto.

Do not use for transfers. We booked a pick-up at the train station and it was 30 minutes late when…read morewe were told it would be another 35 minutes. We had a scheduled event & could not wait. We called an UBER Black & it was there immediately and was cheaper.

Best service!!! Timely, professional and very accommodating. I would use their service again…read moreanytime!