Even during Covid, I received excellent service excellent communication and a car that was…read morecompletely rebuilt after being hit by another truck. The team was professional and friendly and very timely!

Terrible. Take your vehicle anywhere but here. Most of the reviews of this place are dated. Things…read morehave certainly declined since then. Dropped vehicle off April 3rd as scheduled. Insurance agent contacted me two weeks later stating they haven't touched it and didn't plan to for another week. Thanks for letting me know DP! Guess I'll pay out of pocket for two weeks of rental because you can't make a 30 second phone call. Originally they said 19-25 business days for repair. That's fair, big job. Stated it would be done May 5th after starting late. Then... they said it will be done end of next week. Then it was Friday is gonna be hard but it'll be done early next week. Heard that 4 more times and the vehicle still wasn't done. Had it over two months before they completed it. 50 business days total. After ALL that, VISIBLE ISSUES with the truck when I went to pick it up. They knew about the problems. They were just hoping I didn't notice.

A-1 Towing is A+ for service. They know everything about the Nevada area outside Reno and that…read moremakes all the difference in getting back where I wanted to be going. Local mechanic Brian of B's mobile was their friend and where I wanted to go. Nice to be reassured in a small area of trusted competent help. But I imagine A-1 could get ya out of any mess and towards a fix or job done.

We want to thank A-1 towing for the the wonderful help they provided…read more She was very helpful providing help with our towing outside Imlay,NV. She also recommened hotel information, Which was perfect Candlewood Suites NV. July 13th... The Henson's

We took our truck to Medina after an accident that we paid out of pocket for and he was fantastic…read moreto work with. His prices aren't the cheapest in town, but he offers high quality work and stands behind it. I wouldn't go anywhere else for auto body repair! We had a fantastic experience. He was quick and worked with our schedule to get it done. My truck looks good as new.

I have had a terrible experience with Medina Auto. I took my truck to Medina Auto for $4000 of…read morerepairs, and within 6 months two of the parts that they replaced, the thermostat and the water pump, have been faulty and broken. I reached out to them for a refund on the part, labor, or both given that most shops have a warranty on both of these things. After calling them multiple times, they finally gave me a small refund on the thermostat, nothing close to what they charged me for it. But they gave me a hard time and didn't refund me on anything else. I am extremely dissatisfied with their work and would not recommend it to anyone.