Several years ago, I volunteered as a chaperone for my daughter's school field trip to a Philadelphia water treatment plant. During the trip, I was shocked to learn how perfunctory Philadelphia's public system for water filtering is. (The leader of our trip pointed to an empty plot of land, and announced, "And this is where the tertiary treatment plant would go, if we could afford it....")
Soon after, we had Martin Water install a water-purifying system for us, a Kinetico K5.
The water tastes so much better than tap water, and I believe it is much healthier for all of us.
The water and the filtering system are both terrific, but what is truly exemplary and worthy of praise are the people working at this company. Working with them is like a dream. They are all polite, prompt, considerate, hard-working, conscientious, knowledgeable, kind, patient, and fair. They are also intellectually generous and willing to explain and answer questions.
We recently had a problem with our system caused by my mistake while changing the filter. They showed up quickly, and were gracious and apologetic that it took them a few visits to pinpoint the problem. (Usually they can fix a problem right away, but my mistake apparently caused a complication.) They were determined to fix it for us. They were so fair in pricing that I worried that they wouldn't make enough money for their work.
I have high standards, and the employees of this company have not only been wonderful, but they have bolstered my faith in humanity. Over the four years we have worked with this company, they have been superlative in every way. read more