Troup County Ga chose Martin as our service provider and left us no choice. I must be honest, since day 1 we have experienced the worst service imaginable. They are always late, sometimes don't even show up, and on more than one occasion they have drove right past my trash can and didn't even stop. This happened just last week and today they didn't show. I'll be canceling my service tomorrow. Its not worth the $29 a month that I have to pay. read more

Update: The service with Martin has greatly improved. My mother has not had to call in over a month. Her friend has also seen a great improvement in her service. They show up on their scheduled date and pick up (very quietly). Service is excellent, now. It would help if they would extend their customer service telephone hours. Older people are often not as savvy with with social media and text messaging. The service for our friend and neighbor has greatly improved. Kudos to them for the improvements! read more

Roberta J. (Millers Ferry, AL) We have had very poor, undependable service the past few weeks---in fact, we went one WHOLE WEEK without a pickup!! We were told we would receive a credit for THAT week? Is this going to be credited to our account, or are you going to send us a REFUND for that week's service?? read more

I am a customer in Camden Alabama. The trash pickup is very infrequent. We didn't even get a pickup last week. Several of my neighbors have called to complain and we were promised a pickup. Still hasn't happened. read more