I have had a terrible experience at Martier. After buying a very expensive necklace which kept breaking because the necklace was too cheap for the pendant. The manager placed the pendant on a sturdier necklace but because the latch was broken on the pendant, when I got home the pendant fell off the necklace and broke in two. After being told there was nothing they(the store) could do I contacted my bank. The bank told me to go back in store for store credit because that is their policy. WARNING: you will NOT get your money back! Once I went back into Martier they refused to give me a store credit. They made me pick something out right then and there and it had to be jewelry. They had the audacity to charge me an extra $20 too!! I will never walk foot into that store on any of their locations. read more