Absolutely the worst customer service and overall experience I've ever had. I've spent thousands of…read moredollars at this facility on weight loss injections, only to feel completely misled and taken advantage of. They sell you a "package" for $2,100 that includes 16 shots, but then limit you to coming in every two weeks just to check your progress. On top of that, I was originally told I could leave my vial of medication at the facility so they could administer the injections. Then when I arrived for my appointment, I was suddenly told I had to take the vial home because they "can't keep it there." So what exactly am I paying for? Because it certainly doesn't feel like professional service, consistency, or patient care. The communication is disorganized, the policies constantly change depending on who you talk to, and for the amount of money being charged, the experience has been beyond disappointing. I would never recommend this place to anyone considering weight loss treatment.

From the owner: AIM Wellness is a BioTE Legacy Provider. In fact, the practice has performed hormone optimization…read morein women and men for more than seven years. This knowledge and expertise enable the providers to offer various hormone-related treatments, including bioidentical hormone replacement therapy with pellets, peptide therapy, and weight management. AIM Wellness takes an integrative and comprehensive approach to health. Using nutrition, counseling, hormone optimization and a functional medicine approach to disease, the providers on staff work one- on-one with individuals to identify and treat the root cause of their problems. The practice is conveniently located and features cutting-edge technology on-site, including genetic testing, non-surgical fat loss with Vanquish™,  laser hair removal with the Soprano ICE™ laser, and pulsed electromagnetic field (PEMF) therapy. There's also an in-office pharmacy that carries vitamins and nutritional supplements from renowned brands like Pure Encapsulations®, Douglas Labs®, Ortho Molecular®, and Prolon®.   Whether you're trying to lose weight, optimize your hormones, or better cope with the natural aging process, the caring experts at AIM Wellness can help. To make an appointment today, call the office today or book online.

I took my son in this evening because he was the last member of our family to get pink eye. I…read morethought we could get the same medication that worked for myself, my husband and my other son. When my other son came down with it, we explained to the doctor why we wanted a certain medication and he was happy to help, however, a nurse practitioner was there (Alisha Hightower), who spent 4 minutes with us and refused to listen to anything we had to say, refused to prescribe the medication and literally walked out of the room and never came back. We had questions to ask, needed more information on the meds she did prescribe but she was "too busy" to answer any questions. Amazing she wasn't too busy to take our money. I will never use this urgent care again. I thought the people in the medical profession would care enough to listen. Maybe Alisha is in the wrong profession.

I'm writing this because I came to Ashland to see my uncle who is dying of cancer. I got sick…read morebecause I've been traveling for four days. I showed up at the Kings daughters urgent care with 2.5 hours before they close. There were three people in front of me. I filled out no paperwork... They took children that came in after me before I was seen. I could hear them examined for extraordinarily long periods (more than 20 minutes per patient) of time before I was even seen through the walls because they are that then. UIn a absolutely soul crushing move, they waited until all pharmacies in the area were closed before even seeing me, when all I needed was a prescription for antibiotics so I wouldn't get my uncle sick on his deathbed. After traveling for four days, and waiting for 2 1/2 hours, they can even get it together to write me a prescription for antibiotics before everything was closed for Thanksgiving. They knew it was being closed they did nothing except take others in front of me for no reason except that they wanted to. They do not care about you, they care about themselves and what they want to do, not what is your priority to make you accommodated but rather whatever they can do themselves. Saying I'll never go back to her is the understatement of the decade, literally as I have not been back here and yours and will not return for many more. They made it impossible for me to see my uncle before he died because they purposefully waited me out, I explained everything to them and they were fully aware of the situation, they offered no accommodation and no apologies or reasons. They saw everyone before me. I was in the back office examination room for a full hour while I could hear them seeing other people in front of me. Sad, horrible... And they most importantly prevented me from comforting a dying man. It's impossible to get lower than what they did, with full knowledge. Update, the day after words, I just went and reread this entire review. I stand by it. But, I want to make some kind of clear, the real issue that I have with this is that the people that they're underserving, IMHO, are the salt of the earth. I think that the tragedy here is not that they're just a bad clinic, cause they are, but that exists, it's that this is one of the few options for the people who live in this area and they're really good people as a General rule. If you're screwing over people who never done anything wrong to you or in most cases anybody makes it way worse. I'll think anybody but I have a problem with this were located on Capitol Hill... I might even laugh about it. This is a tragedy though, is people deserve all the best in there getting the worst as they usually do time and time again. They put my file, my medication, everything under my middle name. This made it impossible to look up when I got to CVS because they didn't tell me which neither bringing under an assumed it would be filed under my last name like every other place in the whole freaking world would do... So it's CVS, it took the poor guy nearly an hour to get my stuff when it was already done by the time that I got there. In fact, after talking with the guy and looking at the time on the receipt, medication was called in half an hour before I left the place which means that they could've let me go earlier and specifically made me wait. This bothers me because, I'm the one that told them want to prescribe, I said please prescribe me some Zithromax, please prescribe me some prednisones and that's exactly what they did. This whole place reeks of corruption, reeks of a hoax if you can, stay away at all costs, if you can't, I'm deeply sorry but bring entertainment because you're going to have to wait unless you're with an infant. What a freaking joke.

Attentive and interested in helping with a complex situation life had thrown my way. Stacey gave me…read moresolid real world advice which seems to be helping. Even called me a few days later to see how things went with something we had discussed. Been to a few counselors over the last couple years and felt almost forgotten before I left the place. Not the case here, these folks genuinely care. Thanks Stacey for your attention to my situation...

From the owner: We’re your compassionate partners, offering a guiding light to individuals dealing with sexual…read moreaddiction and mental health hurdles. Our heart-led team is dedicated to walking beside you on every step of your journey to recovery.