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Los Lunas, NM

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MARS Premium Scrubs

5.0 (1 review)
Closed • 9:00 am - 6:00 pm
Updated 3 months ago

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1 month ago

Great service, great fitting. And family oriented. Ill be definitely be back. Love that they are open on weekends

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Scrubs & Beyond - Front of the store. Former name: Life Uniforms

Scrubs & Beyond

3.2(10 reviews)
23.7 mi•Business Parkway/Academy Acres
•$$

I would like to extend my sincere gratitude for the professionalism and sincere attention to…read moreexcellent customer service that was extended to me on my first visit to your store. I have worked at UNM Hospital for several years and on a recent visit to their only contracted vendor, Scrubs Direct, had a very unfortunate experience. I have heard similar accounts of blatant rudeness, indifference, and an altogether lack of decency and consideration by the manager and others at that store. Moreover, poor selection, delayed ordering and unreliable store hours compound the already deplorable customer service. At Scrubs and Beyond I had the exact opposite experience. Upon walking in I was greeted by the store manager, Melissa, who proceeded to not only help me special order scrubs but took the time to help me select the exact style that I wanted. She also kindly offered assistance in finding an embroiderer for the UNM logo as I refuse to go to Scrubs Direct for this service. The manager has a sincere interest in serving our healthcare community and that is very much appreciated. It is truly unfortunate that UNM will not negotiate a contract with them that would provide healthy economic competition and perhaps motivate Scrubs Direct to revamp their idea of customer service and dedication to the needs of Albuquerque's healthcare workers. I for one will encourage encourage my coworkers and my department to consider giving their business to Scrubs and Beyond. Additionally, I will make a concerted effort to promote this business as often as possible even if it is just by word of mouth. I look forward to continuing to do business at Scrubs and Beyond and many thanks to Melissa for making my first visit pleasant and productive

Briana at the register needs to have better customer service. Just because someone doesn't speak…read moreEnglish doesn't give you have the right to be rude , dismiss customers concerns and make unnecessary facial gestures. Customer was just trying to find her order and was told "I don't know what to tell you it's not my fault or problem" and was dismissed because Briana was unwilling to help her or look for someone to help her. If it bothers you to work with a non English speaking person don't work in customer service.

MARS Premium Scrubs - uniforms - Updated October 2026

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