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Hilton Head, SC

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Marriott's SurfWatch

4.3 (60 reviews)
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Take your sneakers with you for a hike from your room to the beach or poolside bar
Michele B.

Purchased 3 bedroom ocean view week preconstruction. Today when I arrived, I was greeted with a sliver of a view out of a window and no view out of the living room slider (huge tree blocks the view) When I requested a room with a better view and offered to downsize, management said downgrading is not available. My husband is handicapped and I requested a room close to the elevator. We are assigned a room the farthest from the elevator instead. The property is big and you have to walk EVERYWHERE! The beach, the poolside bar, the registration desk. Parking is not good. Think they planned for 1 spot per unit. I came off season. Don't know what they do during high season. The property is not near the "heart" of HHI. To do anything, you need to get in your car. I DO NOT RECOMMEND THIS PROPERTY.

A beach cafe.
Michael S.

A terrific beach resort in the center of HHI with easy access to the island's southern Sea Pines community, center Shelter Cove shopping area, and northern attractions including Skull Creek restaurants, Bluffton, and Pinckney Island conservation area. If those amusements are insufficient, the Marriott SurfWatch has daily activities for families and individuals of any age. The beach is an easy stroll out the back and past a couple of outdoor pools. The Sea Salts Beverage Co. offers a limited--mostly sandwich--menu and drinks just off the beach. The island airport, serviced by Southwest Airlines, is not far as evidenced by the occasional low-flying jets overhead.

Lisa Q.

I hear that all of the amenities are quite lovely but I positively camped out at the beach-side pool! We met so many folks from all over. It was fun visiting with them. Of course, the service is impeccable. Bonvoy Marriott never fails. Everyone is so delightful, so helpful! Our condo was fabulous! No detail unattended. In short, we wanted for nothing. Always a driver in a cart offering a ride for those weary of walking after a day at the beach or pool. Always someone just right there and ready to answer your questions. Our family stayed in two condos and we had the very most fun! It was the perfect vacation! My brother played on a few different golf courses and met new golfing friends. My elderly Mom enjoyed early morning beach walks. I'm fascinated by the conservation efforts and took some time to learn about it. Even purchased some storybooks for my Granddaughter.

Shower in spare bedroom. May, 2021.
StaleMagnolia ..

Been staying here for a dozen years but I never thought to write a review til our last trip. We started staying here because at the time it was the only Marriott with 3 bedroom units but I think now there is another. It is a beautiful location, our favorite are what is called garden view around the big pond. Absolutely hate the Tidemark building but if you want to be right at the trail to the beach it will be perfect for you. One of the things we have always liked here is they have golf carts you can call that will take you out to the beach. When ready to leave there is a phone at the beach for you to call and ask for a ride back. Now they answer the phone at the main desk, use to have their own number you dialed them directly. Either way, its fun. Its only a maybe 10 minute walk to the beach but when taking a lot of stuff or after a long day, it is so wonderful to have the cart service. Once you call they are usually there before you can even get downstairs. Always lots of parking except for the Tidemark building, limited spots there and the only building with underneath parking, very limited. We still get the 3 bedroom which here is a 3 bedroom/3 bath. Full kitchen, dining and living rooms and porch with table and chairs. Garden view rooms are around the pond, cant see the ocean but again maybe 10 minute walk and its an easy walk. There are cubby storage on the walkway to the beach, put your chairs etc there but it's leave at your own risk, no doors or locks, just open cubbies. Also a set of grills right there. I see people coming from the rental houses behind all the time and using the grills, cubbies, etc. It is for SurfWatch guests only but Marriott doesnt monitor or enforce it. Road behind Tidemark and the walking trail can sometimes get busy with people going in and out of the rental houses so pay attention to the signs that say watch for cars. We had to evacuate in 2019 because of the hurricane but that is the only issues we have ever had, it is still one of our favorite resorts. There are bike rentals, walking paths, great doggy park in the woods, beautiful resort, great location. The spare bedroom has a playpen in the closet if you need it. Magnifying mirrors in the bathrooms, nightlights on the bathroom switches, iron and ironing board in the laundry room and they do provide the small boxes of laundry powders, bring your own dryer sheets, softener, etc. The porch does have a ceiling fan but its basically useless, you get more breeze fanning with a kleenex! Master shower is super huge with assorted shower heads, very relaxing! Closet in entry hall way has your stuff in it such as broom vacuum, mop, plunger, etc as well as plenty of shelves for your food, water, etc. Right by front door is a coat rack on the wall and a shelf where you can lay your bands, sunglasses, etc. I always bring my little folding shelf here for the bathroom. No where by commode to set anything so I set up my little stool for wipes, etc. Tv in each bedroom as well as living room. Air conditioning here is good its been changed since we started going but it still gets cold and y'all know how important that is to me! Lol Hey to Goober!

Michelle A.

Gorgeous resort. This place is ginormous with 2 big pools. It has a lake with chairs to overlook the fish and wildlife snuggled between different resort buildings. We rented bikes ($35) each bike for the day, we ventured out of resort onto a public walking path with tennis courts, very pretty. The beach was of course beautiful. Happy hour between 4-6. We rented a cabana $100/day for a large one , comes with our own waiter a bunch of soft drinks , water in a iced cooler . This will be our new spot when the weather gets too hot here in Florida for a nice getaway. I highly recommend you try this place out . The room are large enough for two to three families to share.

2nd bedroom
Tim T.

Wanted to update, on the video of the young man sterilizing the furniture around the pool. I have watched 2 different people do this job this young man takes his job seriously being very though the other person just ran through each chair quickly he did everything at least twice and took his time. Marriott hired a hard worker!!

2nd Bedroom
Pamala S.

This was our first time here although we've visited Hilton Head many times over the years. We were greeted warmly in the registration area and provided with a one-sheet with value-added discounts to use for various activities and area restaurants. There were additional incentives for agreeing to a no-pressure timeshare presentation which went well. As long-time vacation club owners, we always agree to these for the incentives and insights into how to best plan for the vacations we want. The unit was spacious and immaculate. My request for a high floor was accommodated and from our vantage point (4th floor), we actually had a wonderful view of the ocean although the unit was technically a garden-view room. The kitchen was equipped with pots and pans and utensils for meals if we so chose to cook. However, the beach bar and restaurants in the area were so good we ate out for dinner most days. Nice touches the Marriott's SurfWatch had versus other vacation club resorts I've visited include: enormous shower area with a bench and multiple shower heads, kitchen cabinets with glass doors, pantry closet, direct beach access, complimentary transportation service around the resort property, onsite beach bar with delicious food and drinks, flexible LED headboard bed lamp, and indoor garage parking (a huge benefit in sweltering heat!). There were a few minor shortcomings. The complimentary WiFi was sketchy. The master bedroom door was slightly misaligned making it difficult to close shut. And although I loved the extra-large shower area, I did miss having a jacuzzi. I did not hear a peep from any other guests. The unit was super comfortable. I will definitely return again.

We had a week stay at this resort. It was amazing! Our view was spectacular. The best thing is we could call for a tram to take us from our building to the beach which was super helpful when you're packing chairs, coolers, etc. Very friendly staff. They have a great selection of activities for their guests. It was a beautiful place and I'm so happy we got to stay there. Would def recommend as it was worth every penny! The rooms are very nice and have EVERYTHING you would need in their fully stocked kitchen. Loved it!!

Sandy K.

We stayed here with friends who checked in on a Saturday and we arrived on a Sunday. The villa was a 3 bedroom, 3 baths and roomy. The patio had nice view and the kitchen was also large in size. The resort is only 5 years old and kept in great condition. In the main lobby they offer a grocery store and have outdoor and an indoor pool and Jacuzzi. A decent fitness center is located on the 2nd floor and they have weekly bike rentals for $25.00 a bike. The location was good near the 278 hwy which is near golf courses and restaurants. Free wifi is also provided and the complex is not overly large which is a plus. I would stay here again without any second thoughts.

Joshua B.

We've been going here annually for the last 10 years or so and it's become a family tradition. I appreciate the huge units with even 3 bedroom options (can easily fit 6+ people without being crowded). I also like the variety of pool and activity options, and the proximity to the beach. Can't think of a place, outside of Barony (the other Marriot timeshare club, that's closer to the water), that more exemplifies "east coast beach vacation" than this, except that Hilton Head doesn't have a "boardwalk" like the ones in NJ/MD or even Myrtle Beach. But maybe that makes it better/more relaxed? Once we've gotten a cabana - with a big group and different ages this was really worth it. They're close to the beach pool and the "Sea Salts Beverage Company" (lunch and dinner place with decent options and sturdy drinks). It's easy to get a ride in their golf carts back to the units that are further away from the beach since they run most of the day, or you can call them from the phone. Plenty of things to do unplanned - like bike rentals, or the beach, the pool, but then also lots of little planned resort activities (vollyball tournament, pet a gator, make sand-art, etc) to keep the kids entertained. To be fair, I'm not actually a member of this place - my parents are, so we're using their Marriott points to stay in these lovely units. Maybe I'd feel differently if we were paying the yearly membership fees. We have stayed a few times on the specials where they try and convince you to buy more weeks/points, but haven't yet succumbed to any of the "enticing offers" to become "owners" (that's a whole other topic).

Edward C.

A wonderful vacation can happen at the SurfWatch, we had one. They have a great location, very nice villas, a great staff and a lot of fun activities. My wife and I spent a wonderful vacation there. I only have room for a thumbnail sketch of how much I enjoyed my vacation there. They are located on a beach front, near shopping and restaurants. If you plan to cook they have a full kitchen and are located near several supermarkets including a Whole Foods and there are restaurants in all the nearby shopping centers. I suspected that I'd have a good vacation at check in time. The people at the front desk made us feel welcome as soon as we started to check in. I wish I could remember all the names, Rosa, Francine and Jack are names I remember as being very helpful at the front desk. There are many services but the one that really stood out was the electric carts. My wife has some difficulty walking and electric carts are always available to help you get around the resort. I want to say management there must be awfully good to keep a complex of that size running like clockwork. The grounds are well maintained, the rooms are clean and well maintained, there are activities every day, and there are services for everyone. In a complex that size, with a staff sized to provide a good vacation for a large crow, that is a daunting task. The management does it well.

Courtesy box with Merlot inside!!!

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Security smelt like Marijuana. walking around with smoke coming from her. both the male and female security were extremely rude.

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The Marriott Surfwaych was excellent. The staff is great with an excellent location. I wish that us was closer to Coligny Circle

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6 years ago

Stayed here from 12/7 to 12/12 and had the best time ever! Great facility! Friendly staff! Ocean view was amazing!

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Page 1 of 2

Ask the Community - Marriott's SurfWatch

Review Highlights - Marriott's SurfWatch

“In the main lobby they offer a grocery store and have outdoor and an indoor pool and Jacuzzi.”

Mentioned in 5 reviews

Read more highlights

Disney's Hilton Head Island Resort

Disney's Hilton Head Island Resort

(77 reviews)

This is a super location along 12 miles of the beautiful South Carolina. Atlantic Ocean! The Beach…read moreHouse is just across the way from the Disney HHI Resort. They beach house has entertainment option like a pool table, pool(!), restaurant and bar, fire place with relaxation/seating area and so much more - the site is accessible with elevator and even a handicap accessible beach chair to help folks make it down to the water.

5 stars if we ever got any water pressure here for showering. Same every year. Low water pressure…read morein showers. Pressure ok in washers. Despite that, The place is always incredibly clean,comfortable and friendly so this is the place we always want to stay on Hilton head Island. The rooms are so well kept that they look brand new. They are more than adequately equipped with huge bathrooms and bedrooms and a nice balcony. There's a restaurant actually a couple of places to eat that are across the Laguna where you can walk to eat. This isn't a kid's only place either. Adults find it equally fun and enjoyable whether you'll be sitting in a hammock, swimming in the pool,doing a fitness walk around the property or watching the squirrels and birds. Kids enjoy it when Chip and Dale come around. There are numerous activities to keep the kids busy. This is not a character centric resort but more on the relaxing side. Every person who works here is friendly and polite, and willing to help with anything you need. You truly feel like you are valued here. Outside of the resort, there is plenty of shopping up and down the main road. You won't be bored here at Disney, trust me.

Marriott's Harbour Point and Sunset Pointe at Shelter Cove

Marriott's Harbour Point and Sunset Pointe at Shelter Cove

(20 reviews)

$$

We were at Sunset, had been at Harbor side 4-5 years ago. We had an excellent stay. Love the…read moreremodeling- spacious, great furniture choices. Comfy beds as always. Ac worked perfectly. We had zero issues. Plenty of hot water. Gorgeous view from balcony. Saw dolphins a few times. Love they had separate washer and dryer. It is a pain when they are combined. Ge and had all sorts of settings- could actually have clothes dry on one cycle. Property is so well kept, beautiful landscaping. Seemed like there were alot of activities because I got the texts everyday but we were busy doing other things and didn't join in on any of those. The barge for the fireworks were literally behind the condo. Probably the closest condo for the entire island. That was such a nice experience- we just walked down from our room and had comfy chairs to view. No crowds, no traffic to fight. The only weird thing is that their pool is very small. Other marriot properties where we have stayed had much larger pools. Location was superb- loved going through the marina and we rode bikes to sea pines and coligny, and rode other days to mitchellville. And all around palmetto dunes. Excellent stay- highly recommend!!

We are MVCI members and have stayed here a couple of times in the past, but usually stay at Grande…read moreOcean or SurfWatch. On our way back from a trip to North Carolina, we decided to stay at this resort for four nights. A bonus was being in site for Tuesday fireworks during the summer. Great location to watch the fireworks, seeing the Shelter Cove area was crowded. Staff very very nice and accommodating. Made reservations to return next year to enjoy the area and fireworks with the family.

The Westin Hilton Head Island Resort & Spa - Grand Ocean Terrace Exterior

The Westin Hilton Head Island Resort & Spa

(392 reviews)

$$$

This hotel is fantastic. It is one of those hotels where you can just stay onsite for the duration…read moreof your vacation if that's what you wish. More than one pool, plenty of seating, easy access to the beach, a coffee shop for breakfast or snacks, a restaurant, and an outdoor bar. What a relaxing week! One thing I think is great about this hotel is they actually enforce the rules about leaving your pool chairs unattended. No more yahoos running down first thing in the morning, claiming seven chairs, and then disappearing until late afternoon. They will actually clear the chairs of people who do that. I love it! The workout room is great. They have a good amount of both nautilus and free weights, plus a pair of Peloton bikes. Ice cold, flavored water and its own restroom are also included in the workout area. The hotel is not cheap, but it is well worth it. Make plans in advance because they do fill up. The Westin on Hilton Head Island is one of my favorite destinations!

If you do not know the Westin on Hilton head Island just did a whole refer and completely…read moreredesigned their whole lobby area. The inside is spacious, clean, and bright and happy energy my father and I checked in on Wednesday of last week and stayed until Saturday right before Memorial Day. I wish we could've stayed longer because they had lots of happening around the pool for Memorial Day weekend. Troye, I remember checked us in he was very nice, and Ito from the splash pool bar was also very kind. I asked him if his piña colada mix had dairy and he said they only use a coconut based piña colada mix and I was very excited because then I could order a piña colada!! not many Marriott hotels have a coconut based mix. The pools on this property are very nice. They have one that is "" heated under an awning; but that one was indeed very chilly, which honestly was fine because it was very hot out. I believe this resort is dog friendly however you're not allowed to have any dogs on the deck because the deck gets really hot and it burns their little paw pads. Service dogs are allowed however they have to be in a vest. Unfortunately, I was unable to eat here; my dad and I were so busy we didn't get a chance. This hotel literally is right on the beach; I do not know if most of the rooms are point only room rooms and then some rooms are a hotel room rooms- but whenever I want to book this property, every single room is full. This hotel is directly on the beach. It only takes maybe 5 to 10 minutes from walking into the hotel through the mangroves to the actual beach. Definitely worth staying here. 10/10

Sonesta Resort Hilton Head Island - SHR HiltonHeadIsland Amenity RelaxationPool Cabanas

Sonesta Resort Hilton Head Island

(267 reviews)

$$

Two to three times a year, we travel to Hilton Head Island to visit family. Usually, we stay at our…read morefamily's home in Sea Pines Resort, but lately, we have been exploring other lodging options on the island to add variety to our visits. This August, when the weather tends to be quite warm, we decided to stay at the Sonesta Resort. Located in Hilton Head, South Carolina, the Sonesta Resort offers a range of appealing amenities, including isolated beach access, a zero-entry lagoon pool, multiple restaurants and bars, and a full-service spa. The resort also features a fitness center, organized daily activities like turtle feeding, and on-site bike rentals. The recently renovated guest rooms offer stunning ocean views. We chose the Sonesta Resort primarily because of these features. Since we were not keen on staying directly on the beach during the hot August days, the resort's other amenities provided the perfect alternative for comfort and entertainment. Our experience was positive; the rooms were comfortable, and the staff was friendly and welcoming. Overall, we all enjoyed our stay at this hotel and appreciated the variety it added to our visit to Hilton Head Island.

We were originally planning to spend a three day weekend here. We spoke with someone at the hotel…read moreto arrange for our stay, when we spoke with this person he gave us two options since we had dogs. One was the basic suite on the first floor without any view, the other had a partial view of the ocean. We went with the partial view of the ocean though it was an additional 125 dollars a night. We are on VACAY, no biggie. So when we arrive, we get into our room after the Bellhop gets done slamming our things to the ground, tipped him, though probably shouldn't have. When we look outside our room, we see a big parking lot and not even a slightly partial view of any water other than the puddle in the parking lot from a previous rain. My wife goes down right away and says this isn't an upgrade, they first tell her, we were lucky to get a room, because they were overbooked (sounds like a you problem not an us problem doesn't it?). Then they proceed to tell her that it was an upgraded suite (I guess they don't realize we know how to use the internet, it was the most basic room and a Handicap room on top of it, we will get back to that debacle later). A few hours later, I go down to talk to the desk because I have just taken the dogs out for a walk and it was not very much fun walking in the parking lot, though they did have a few small grass islands which proved beneficial. I was also told that it was an upgraded room and that we should talk to a manager on checking out. I bring up the fact that after the stay if we complain, it does no good since we have implicitly agreed to the Terms and Conditions since we didn't leave and demand a refund immediately, he just smiles. After the first lovely night sleeping on a broken down mattress that is on a 3/4" piece of ply-wood that has a fabric wrap to allow for ease of use by people who are in wheelchairs. It is less comfortable than sleeping on the bathroom floor. I know this because our dogs get off the bed after about an hour and go sleep on the floor, something they never would do at our house with our plush Kings Down Mattress and Box Spring, we notify the desk we are checking out early. No problem. Then at checkout, the manager is amazingly not available though the check out host asks why we are leaving early, he then proceeds to tell us that we were not charged for an upgraded room (Again Bobo, we know how to use the internet, we paid an additional 125 dollars a night for an upgraded room). The only saving grace is that the beach which was about a half a mile walk for us, was a nice diversion for the dogs. Do not waste your money on this debacle of a "resort". No excuse for the lies we were told by the hostesses and hosts at the front desk, that is inexcusable to outright lie multiple times to your guests. Cheers, hope your visit to Hilton Head Island is better than ours.

Beach House

Beach House

(282 reviews)

$$

The holiday weekend gave us a few extra days off, and my friend wanted nothing more than to spend…read moreit in their happy place--the beach. They booked a resort pass at Beach House Hilton Head Island, and it did not disappoint. From the moment we pulled into the parking lot, they knew they had made the right choice. We were greeted by an amazing team of valet attendants who unloaded the car, pulled our wagon all the way to our cabana, and even returned our keys before the end of their shift. That level of service set the tone for the entire day. Once inside, we were welcomed by a friendly, energetic staff of young adults who were eager to help and genuinely wanted to make sure our visit was exceptional. One of the best things about the resort was how close everything was. We loved being able to walk a few steps from our cabana to the beach, then easily head back to the resort whenever we wanted to cool off or grab something to eat. Renting the cabana was absolutely worth it. It gave us the perfect place to relax, enjoy our food, escape the sun for a while, and recharge before heading back out. From walking across the hot sand to dipping in the pool and ending the evening by the water, it was the perfect beach day. And for someone like me, who usually isn't a big fan of spending long periods outdoors, I have to admit this experience completely changed my perspective. Between the beautiful beach, the comfortable cabana, and the outstanding hospitality, I found myself enjoying every minute. I'm already looking forward to going back.

My husband and I were guests at the Beach House by Hilton on June 8 and 9th as potential buyers…read moreinto the Hilton Grand Vacation Resorts Time Share program. This hotel was certainly not a good example of the Hilton product!! We were originally scheduled to check out on June 11, but we made the decision to leave early due to the horrible condition of the room we were given. Check in was smooth and staff was friendly and welcoming, and the bracelet door key gadget was unique and actually, quite nice. No need to fumble for a key card when entering your room; it was right on your wrist. That is where the good ended. We were told there was only minimal room service - towels to be exchanged, trash emptied and coffee products replaced, etc, but no cleaning. We were okay with that since it was a short stay, at best. As for products in the room, they were decent quality, however, no shower cap was provided, as in done in most hotels. I call the front desk to inquire and the poor young man I spoke to seemed to have no clue whether one was available or not; in fact, I'm not sure he even had a clue what a shower cap was. We opened the door to our room to a terrible musty odor. I am a Floridian and have lived on the beach off and on for over 70 years; I recognize dampness is unavoidable, but this odor was face slamming bad! I lowered the thermostat and the air conditioner finally pulled most of that out. Or we grew accustomed to it! After getting our belongings stashed, I removed my shoes to rest before going to dinner. To my absolute horror, when I stepped on the carpet, it felt damp and gross. It was just awful. We went to dinner, returned and went to bed. Early the next morning, I prepared a cup of coffee with sweetener that was so damp it came out of the packet in clumps rather than a powder. Oh, the shower did have good water pressure and the bathroom was reasonably clean, other than the ton of rust on the door hinges. We enjoyed our time at the Tiki Hut, but the band did more tuning up that playing music. Upon our return to our room, I pulled back the curtain and discovered a huge place of black mold next to the air conditioning unit. It was so bad and had been there so long it had eroded the concrete on the wall next to it. Knowing how bad mold is for your health at any age, especially ours, we made the decision to check out as soon as possible the next day. Disappointed? Yes! Disgusted? You bet! Hilton is a big name in hospitality and I would certainly expect more from their brand than this disgusting place. I wouldn't let my dogs stay here. Sadly, my husband had to make a doctor's appointment today due to a severe cough he has developed since staying in the moldy environment of the Hilton Beach House.

Marriott's SurfWatch - hotels - Updated October 2026

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