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Marriott Dallas Uptown

3.8 (52 reviews)
Open • Open 24 hours

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High floor double queen
Jennifer B.

I'm local to DFW but wanted to stay one night because I was attending a concert at the AAC. Upon arriving I really appreciated that the hotel was easy to access and situated in the perfect location. I pulled up to valet and the young man was very welcoming. He even asked if I was attending the concert to which I said yes and we were able to quickly chat about a few artists we both enjoyed. He then directed me to the reception area and took care of my vehicle. Once I got to the reception desk to check in, I was again greeted with a warm welcome. I asked if any upgrades were available and was lucky a room was available on a higher floor with a pretty decent view. The hotel was very clean with friendly staff so far so I felt excited to unwind for a bit in my room. The room was very modern and up to date with everything I needed for my overnight stay. I hate that I didnt get to enjoy the gym or the pool but I can only imagine both were just as nice as the rest of the hotel. After the concert it was late and I needed a quick snack so I was happy to have access to the M Lounge where you could grab a cold drink or something light to grab and go. The other option was the late night room service but I was afraid I would fall asleep while waiting because I was soooo tired. As you'd imagine, the next morning I was well rested and my sleep was superb. On my way to check out, I grabbed a hot breakfast inside the M Lounge. The options were minimal but it was everything one could need for a quick and hot breakfast. I look forward to staying soon. The hotel staff all treated me with such care.

Gym weights up to 50 lb dumbbells
James K.

We had an awesome experience at this hotel. The valet team was on top of it the entire weekend, especially Janae who did an excellent job. At check in, Jaden was also very friendly and helpful. As for the hotel, the gym was better than most as it had several good cardio machines, dumbbells up to 50 lbs, a good amount of space and even a punching bag too. The pool also was very high end too. Last, the hotel beds were very comfortable. We would stay here again!

5th floor rooftop pool
Corina M.

I'm a Marriott girlie at heart and this location doesn't disappoint. Stay, rooms, amenities, bar and pool were all on point. **however, customer service from Darion was lacking, extremely disappointing and he needs immediate training on how to speak to customers. He had the most unwelcoming tone, acted irritated that we were checking in and it felt as if we were bothering him. You're a no for me, Darion.

Rooftop pool
James T.

I stayed at the Marriott uptown on a whim. I booked the room driving into town. The staff were very helpful and were able to get me into a room earlier than usual. The room was clean. The rooftop pool was lots of fun and not too hot. The bartender Tray was great too.

Stephen W.

We went here for our anniversary and really enjoyed our stay. The room was very modern and clean. The beds were comfortable and they give you lots of soft pillows. I love soft pillows. We had a standard room which is not huge but the space is more than adequate and space is utilized efficiently. The bathroom is very attractive and clean. The shower is large with great water pressure. The staff was friendly and helpful. The only things I would note is that the entrance is tricky to find. We drove around the entire building before finding the entrance. You have to enter through the underground parking, give your car to valet (only option), and then take an elevator to the lobby. None of it is marked inside so we were lucky that someone was around to help. It's rather confusing if you don't know where to go. There is also a good deal of car racing in the streets but it stopped by 10:30pm or so. You would think that the hotels and businesses in the area would pool their influence and lobby Dallas Police to do something. Overall, however, we liked the hotel and experience very much. I can imagine us returning another time for a special occasion.

Suite Bathroom
Lili S.

To start with, parking in the garage is $48 daily (after tax)!! Otherwise, you have to hunt for parking on the street. On the plus side, the room was clean and spacious with a modern and minimalist vibe. The TV remote was in a sealed plastic bag, which is something I have never seen before and hope to see more of. The hotel is gorgeous and has a nice view. Club M is spacious and my family and I had a great time lounging in there for a bit.

Outside firepit
Precious K.

Beautiful inside! Lobby and bar area are chill and a good vibe. I had a water with lemon (detoxing) but my company really enjoyed their drinks from the bar. Waitress was super friendly. Nice outside firepit Edit: Her name is Jessica. Great job.

Bathroom
Kelsey A.

The room service food was actually really tasty. Everything I ordered, I thoroughly enjoyed. Sometimes room service can be pretty blah. I ordered breakfast (in the pics) and the Ragu and a Caesar Salad for supper (not pictured). Nothing was too salty, bland, or disappointing. I needed to request a few more hand towels during my stay. I called the front desk for them, and it was absolutely no problem for them to accomadate me. The black out drapes were great to have in the mornings to sleep in, and the regular drapes were lovely to have to let natural light in during the day - but still giving a sense of privacy. I LOVE that check-in is at 3pm and check-out is at noon. I loathe the usual 4pm/11am schedule. The bed was a little firm and my bathroom sink would sometimes make a funny noise. Parking is $35, which is a common complaint, but there's plenty of street parking around the area for free. All-in-all, I really enjoyed my stay here.

Room 1105
Brett N.

Why 4 stars? Because everything was nice and new but the thermostat didn't work. --- --- --- I was visiting the area to see a game at the new Texas Rangers stadium and was tempted to stay near the ballpark, but figured Dallas proper might be more ideal for other things to do and a quicker drive home to Houston the next morning. When I saw this brand new property, I decided to use one of my free nights I had saved up through my Bonvoy membership. As I touched on, everything on this entire property was sparklingly new. I'm not sure when it opened, but everything was so pristine, that if someone told me it had only been open for a week, I would have believed it. But one big gripe I have in any hotel, whether brand new or not, is the temperature control in the room. When I got settled in, I turned the fan on high and the temperature down, but nothing happened. I assumed it was going to kick in eventually, but it never did. I checked into my room late and left early the next morning, so I didn't have much time to call down and figure out why this was happening, but it was annoying as I was hot during the middle of the night. The next morning, the temperature was still set to what it was originally on when I walked in. It's so strange why this brand new thermostat was essentially just decoration. One other complaint that I actually just discovered while writing this review: I was billed $37.89 after the fact. It turns out, parking is $35 a night. That is incredibly excessive. This is Dallas, not Honolulu. While that late detail tempts me to downgrade to 3-stars, I will keep it where it's at because I would probably stay here again and look for alternative parking (and make sure my thermostat works before I go to bed).

Junior Suite living area
Wendy T.

Brand new and awesome! Love the modern design of this place, from the outside architecture to the room details. Airy, sleek, and clean. The backlit mirror and even on the bed frame made things look even nicer. Our room had tons of natural lighting with large pane windows. And the giant glass door showed were just dreamy after a run at Katy Trails, which is just a few minutes walk from the hotel! Really loved our room, as the bed and everything was so comfy and clean :) For convenience, there is a bar/restaurant as well as Starbucks in the lobby. The fitness center looks modern and all the equipment looks really clean and new (they provide towels and water there!). The pool is warmed with lots of lounging chairs, a fire pit by the sofas, and a little grassy area with a ping pong table. There are little QR code's to order food at the pool. The pool is actually long enough to do some actual swimming too! :D Some downsides: Valet option only. There is no daily room cleaning unless you specifically ask them (so we called for towels). But otherwise, this Uptown location was awesome, probably one of the best hotels I've stayed at!

No appetizers. Area blocked off with a table, despite the front desk telling us they were putting them out.

We paid extra for lounge access and were disappointed to find most of the lounge not set up. The coffee machine was not working, the wine bar not functioning and the appetizers we were promised were not there. Update: To the manager that replied to my review, thank you for the most generic attempt at an apology that did absolutely nothing to address the issue. I paid for the lounge that was not operating.

View from room 704

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Review Highlights - Marriott Dallas Uptown

“My overall experience was exceptional and I will be recommending the Uptown Marriott and definitely be back again.”

Mentioned in 2 reviews

Read more highlights

The Joule - Dallas

The Joule - Dallas

(386 reviews)

$$$

Downtown

You get five stars just for being pet friendly and charging $0 for pets with no restrictions. I…read morearrived around 11, typical check in was 3 but I booked through Amex so was guaranteed a noon check in. Although I was eligible for a room upgrade, it wasn't ready so I took a regular king, which was fine. I appreciated the ability to get in prior to noon as I was headed to the game. I didn't spend much time at the hotel but the service, lobby and room met my picky expectations . The king room was big enough for 2 adults along with my 70 pound boxer and small dog. My only complaint is no grass nearby. It is downtown so I get it but a small patch would be helpful. There is a pet area next door but it's dirt and let's just say my dogs need grass ‍ they aren't accustomed to using the bathroom in dirt so apparently they thought they were doing something wrong ‍. I fibbed I have a second complaint, the restaurant service was extremely slow and the silverware was gross I had to get multiple switchouts. That's fixable and I'll be nice and not dock stars for it I'd definitely come back if I have my pups and need to be in the downtown Dallas area.

We spent the day touring hotels in Downtown and Uptown Dallas while selecting accommodations for…read moreour October wedding. Our event coordinator had already been in contact with each hotel's sales team regarding room blocks, but my fiancé and I wanted to personally see the properties before recommending them to 30-40 hotel room blocks. Although we arrived after sales office hours, Liz at the front desk was exceptionally kind. She walked us through the restaurants commonly used for private events, explained the renovation timeline, and invited us to take our time exploring before returning to the front desk to view a standard guest room. Unfortunately, our experience changed when another employee, who later identified himself as Clayton, a manager, stepped in. It appeared he had been listening to our conversation but had not introduced himself. He abruptly informed us that we would not be able to view a room. We explained that our event coordinator was already working with the sales manager regarding room blocks and pricing, and that we were simply trying to ensure we felt confident recommending the hotel to our family and friends. Despite understanding the situation, he remained unwilling to accommodate the request. His only suggestion was that we purchase a room if we wanted to see one. For us, this interaction spoke volumes. Hospitality isn't just about beautiful rooms--it's about making potential guests feel welcomed and valued. If this was the experience we received as prospective clients considering multiple wedding events and dozens of room nights, it gave us pause about what our guests might experience. As a result, we will likely to move our room block, welcome dinner, Saturday event, and Sunday brunch where we're met with warmth, flexibility, and genuine hospitality from the moment we arrive. The Joule is undeniably a beautiful property, but customer service plays a major role in our decision-making. Unfortunately, this experience left us feeling that our business was neither appreciated nor wanted.

The Highland Dallas, Curio Collection by Hilton - Guest room

The Highland Dallas, Curio Collection by Hilton

(268 reviews)

$$$

Lower Greenville

The Highland is great! This is my second stay here. The first was about 10 years ago. I did like…read morethe kind of western fancy decor they used to have going on better, but still a nice hotel. My room was clean, the TV and streaming set up worked great. I loved the motion activated lights that come on at the edges of the bed and under the bathroom sink. It makes a middle of the night walk to the restroom easy, haha. The gym is a good, standard gym for a morning workout. I was super sad there wasn't any room service anymore. I had to Uber Eats my morning oatmeal and coffee and would have rather just ordered from the hotel. The room has a SERIOUS mini bar set up with full size bottles of wine (actually pretty decent bottles!), multiple larger liquors, beer, and snacks. Party out in the room if you want!

Beautiful hotel, disappointing service…read more I stayed here Monday night for a work trip, and while the property is absolutely stunning -- modern, clean, and beautifully designed -- the service didn't match the setting. When I checked in early, my room was ready (a nice surprise) and the front desk agent was friendly. We had three rooms under my boss's name, and mine had my name attached as a secondary guest. The agent told me I had a $30 food & beverage credit because my boss is a Gold member. I'm actually a Diamond member (gifted through my sister, who stays with Hilton nearly 200 nights a year), so I'm familiar with the perks and thought $30 seemed high. I asked twice to confirm, and she reassured me it was correct -- usable in the market or minibar, and could be split between purchases. I hadn't eaten lunch yet, so I grabbed a salami-and-cheese snack ($12) and popcorn ($4) from the market. Later that evening, I tried ordering room service around 9:30 PM, but no one answered. The front desk said the restaurant was busy and would call me back -- they never did. After waiting 15 minutes, I went back to the market for another snack and a soda ($16 total). That put me around $32 total, which was fine since it was only $2 over the supposed $30 credit. The next morning, housekeeping knocked on my door around 8:45 AM asking to clean -- despite checkout being at noon. Not a big deal, but disruptive and unnecessary that early. Breakfast also missed the mark. We were seated quickly and given water, but it took 14 minutes before anyone took our order. It was moderately busy, not packed. When the food arrived, a manager dropped it off. We asked for salt, pepper, and preserves -- she returned with preserves, and when reminded about the S&P, snapped, "It's on the complete other side of the restaurant." Oddly defensive. Also, why isn't salt and pepper on the tables? Breakfast for two (just avocado toast) took over an hour. At checkout, more issues. I noticed a $35 restaurant charge that wasn't mine. The front desk said the restaurant only verifies last names, not room numbers -- a huge oversight. I asked them to move the charge to one of the other rooms in our group. Then I saw I'd been billed for three of the salami-and-cheese snacks even though I'd only bought two. The agent agreed and removed a $24 charge, but when she reprinted my folio, my "$30 credit" only applied as $4.33 and $10.67 -- totaling just $15, despite confirming it three times the day before. My Uber had arrived, so I had to let it go. Later that day, I realized I'd left my white sweatshirt on the bed. I called right away; the first front desk associate was kind, took my info, and said he'd check with housekeeping and call me back. No one ever did. The next day, I called back to check in and another associate immediately got short with me, saying I "should've filled out the online form." I explained no one mentioned that before. He rattled off the website quickly, then ended the call. I googled the Hilton Lost & Found site myself, found the link, and tried to submit the form -- but it immediately asked for a "client identification number," which I had no idea how to obtain. At that point, I gave up and counted the sweatshirt as a loss. The process was confusing and unhelpful from start to finish. I worked for Four Seasons for years, so I know what good service looks like -- and none of these issues are difficult to fix. Each one was avoidable: poor communication, incorrect charges, lack of follow-through, and dismissive interactions. It's a shame because the hotel itself is gorgeous, but the guest experience simply doesn't meet the standard the property deserves.

The Ritz-Carlton, Dallas

The Ritz-Carlton, Dallas

(223 reviews)

$$$

Uptown

Me and my husband came here for a spa day and it was the best experience ever. First class customer…read moreservice from the moment you walk into the door from the time you leave even the valley Service is top notch. This spot when it comes to a spa can get very crowded so I recommend getting an early appointment which we did and we had the opportunity to enjoy a lot of the amenities before he got crowded things such as the whirlpool, the sauna the cold plunge and the steam room along with the quiet ambience and snacks. It was wonderful and then of course that top notch 80 minute deep tissue massage was an awesome way to end my day. So overall, I give this spot a five star because it is top-notch all the way.

I have stayed at Ritz-Carlton properties for years by choice, and the Dallas property is, on its…read moreface, everything the name promises. The room was immaculate, the Uptown location is excellent, and dinner at Fearing's was as good as its reputation. The people I met in person were the real highlight. Amar at the front desk, and Luis and EunSeo in the Club Lounge, were warm, attentive, and genuinely memorable. If my review were based on the stay alone, it would be five stars without hesitation. The reason it is not is what happened after checkout. I raised a question about my STARS credit at the desk and was told everything was fine, though no one could actually show me the line items. When my folio arrived, I replied to the accounting email exactly as invited. I heard nothing. I followed up a second time, then a third. Silence. It took a fourth email, sent directly to a general manager, before anyone responded at all, and the response contained a billing error that had charged one of my credits to another guest's bar tab. I only caught it because I reconciled the receipts myself. It then took a fifth email, with a timeline and check numbers, to get it corrected. To the accounting manager's credit, once he understood the problem he fixed it promptly and refunded the charge. But by then I had spent two weeks proving something that should have taken them one look at the account. For most hotels, this is an ordinary service lapse. For a property that markets itself on owning and resolving guest problems immediately, it is a miss on the very thing that justifies the premium. The stay made me feel like a valued guest. The weeks after made me feel like a ticket number. I will likely give the property another chance, because the in-person team earned that. But if you stay here, keep your receipts and check your folio carefully, because the follow-through may not.

Marriott Dallas Uptown - hotels - Updated October 2026

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