I had a really bad experience seeing her for Alexander Technique. She mixes in physical therapy…read morewith AT and it really confuses the treatment. I've had much better experiences with subsequent AT teachers. Gabrielle doesn't listen well and gets offended if you disagree with her and exhibits very childish behavior. There was a day she sat in a chair for 30 minutes because she said she was too frazzled to work because I was expressing something to her about pain I experienced and she was disagreeing about the pain that I had, and trying to tell me it was all in my head and the type of pain I have doesn't make sense. I disagreed and she said she felt attacked, sat in silence saying she could not work the way she was feeling and then charged me for an entire session for which most of it she just sat down in a chair staring into space. Definitely would not recommend her to anybody especially people of color, it's clear she does not work with us often and she exhibits a lot of white fragility tactics and microaggressions. if you disagree with her she says she feels attacked and gets upset like a child. I literally had to explain to her that I was not attacking her I was merely expressing my difference in opinion. She then admitted that I did not attack her but she still felt attacked and was unable to focus to work, this happened on more than one occasion. The first time I chalked it up to her having a bad day and gave her another chance but when it occurred again I decided to not return. An AT instructor should be emotionally regulated before working with students and she definitely is not. She is also very overpriced, other AT instructors in the area charge about $100 or so per session and she is charging double for that but offering subpar service. DO NOT RECOMMEND!

Gabrielle is an amazing physical therapist and caring person…read more Her office is very conveniently located for me, making getting to mid-day sessions a breeze during my otherwise busy work schedule. Our sessions focused on empowering me with the tools and knowledge to get over some difficult knee pain. One day, she even dropped what she was doing to help me with a completely unrelated but critical health issue, and followed up later with a phone call to ensure I was still okay. She is an important fixture to the Van Ness community in DC and I would highly recommend her.

Mark is my therapist at Physical and Massage Therapy Associates. Having had a severe case of…read morefrozen shoulders 15 years ago, I have experienced a lot of physical therapy. Now with a new condition, I have found Mark. He is outstanding! A very gentle like-able kind of guy, who always thanks ME for coming to HIM. I feel it is the other way around. He is better than the best and always sensitive to patient's needs. As for the facility itself, it is very modest, a bit old fashioned I guess I'd say, but in the very best possible way. The receptionist Rominique, is amazing! such a genuine nice person, who not only seems to enjoy her job, but who ensures that everything runs on time and very smoothly every single visit. The owner Claudette, is another wonderful woman, who brings gorgeous fresh flowers to the office from her garden for everyone to enjoy. It is really a charming little place with a motto of always putting the patient or client first. You will not be disappointed.

The quality of care is pretty good (friendly, knowledgeable). However, the billing process and…read morepatient portal are frustrating to the point of this being too stressful of a practice to go to. I can't be certain I am not overpaying for services here. You get constant reminders to pay your balance (sometimes pay or you can't schedule) BUT the portal only shows billing statements (an unclear pdf of the visits there *was* an outstanding balance for). It's unclear because the portal does NOT give you the option to see (1) Past payments you made, (2) An explanation or summary of WHY your balance is what it is. CFAO (the people behind PhysioDC) also don't necessarily map your checks to the specific appt -- so it's impossible to track why you STILL have a balance despite you having sent a check each time you were billed. Very stressful, unclear. It's not right to have a payment balance and not make it easy for patients to understand where the balance is coming from (or dispute it).

I regret coming here. I trusted Chris because of his years of experience but this was the worst…read moreexperience I've ever had with a pt. Similar to another poster, I spent around 15 minutes with Chris per session and even less when he was late (often 10-15 min after my appt time) getting me from the waiting room. He'd juggle 3 patients at once (nobody else at the clinic did this) and even when he didn't have this many patients I was alone while he was on the other side of the clinic or he just disappeared completely. When I brought up concerns about pain (not muscle pain or soreness), he'd just brush off my concerns and rush through my questions. Older reviews mentioned how friendly the pts are but this was not my experience. Chris was nice at first but then was checked out. Most of the time he was either glued to his computer looking at restaurant menus or chatting with his friends who came to see him. The final straw was hearing him make completely inappropriate comments.

Claire did an excellent job supporting me through some lingering injury recovery that another PT…read morewas unable to diagnose or solve. After a few sessions I feel much better equipped to handle my reentry into sports and hobbies that I love.

It was a cold Saturday morning in February and I was cutting it close to get to spin class. I…read moreparked and sprinted the two blocks to the studio and the frigid air hit my exposed calves below my 3/4 length workout pants like a brick. Didn't think anything about it until I felt a tug in my right calf within the first two minutes of spin class. I let it heal for several weeks but it never quite felt right. For months, I had a nagging tightness. Not pain, but lingering soreness. Stay with me here. I re-tore my ACL on my left knee a few years ago and opted not to have surgery again. For the most part, It's fine because I "retired" from the sport that caused the injury, but it's occasionally wobbly and my knee randomly pops out of place. So I decided to do what I should have done years ago and go to physical therapy to work on strengthening the muscles around the knee. Hope you're still with me, just trying to set the stage for why Rose Physical Therapy is amazing. I'd met the husband of the owner at a Yelp event and he mentioned that his wife has a physical therapy business. Looked up the business later and saw that it had solid positive reviews. Also saw their business cards at Pacers Running and the employee also had good feedback. I made an appointment at Rose and was assigned to Laura based on my symptoms and her specialties. The DuPont office is bright, clean and modern. It sounds weird to comment about the aesthetics, but it really contributes to the experience and my comfort level. Laura is amazing--she takes the time to listen to where I'm having issues, especially during our initial session. Highly recommend! While I thought only my knee needed work, I mentioned where I continued to have calf tightness and she took a look. She explained where the muscles around an injury can lock up and if not loosened up, stay tight even when the original strain heals. During sessions, she works on those tightened muscles with some kind of sculpting tool, does dry needling to release some of the knotted, triggered areas, and then we do a series of exercises to build up strength and stability. I need to be better about doing the exercises at home to help speed along my recovery, but from the office visits alone, my problem areas are improving and I'm so glad I finally made that first appointment to get started. If you've got a nagging issue that you've been putting off addressing, go to Rose and get yourself right!

I wanted to say a huge thank you for the chance to receive health care and advice from Michael as I…read moreworked through my recent adductor injury. I find injuries very challenging to navigate. I appreciated that Michael was realistic about a likely timetable for me to return to my activities and also gave me many different exercises to do and which I can continue to do to maintain strength in important muscle groups in the future. Rave reviews for Washinton Wellness!

Personally I don't think anyone can comment on the treatment style of 30 minutes with your…read moretherapist for 1-1 and 30 minutes of supervised exercises while working with the next patient UNLESS YOU OWN A COMPANY THAT TAKES INSURANCE !!!!! So read that stance again- this practice TAKES INSURANCE. For most people that means nothing- there's an assumption of we have insurance so a practices should take it. As an insurance accepting practice myself- that is NOT how it works. Small medical practice's (solo woman owned / mom and pop establishments etc like this one)- take a HUGE hit when accepting insurance contracts for their reimbursement. At this point many small business are getting paid HALF of what their cash only / self pay only counterparts are getting paid. Also- keep in mind, an insurance contract doesn't increase with inflation, cost of living, rising employer salaries etc.... I give the business lesson because it's only fair for people to be informed as to why a business structure is what it is for the sake of survival... Now on to the actual PRACTITIONERS- this staff is honestly saving people from surgeries, worsening conditions, and maladaptive body patterns... I've been working with them for 8-9 years and my mom now drives from VA to go to them as well. They're priceless in their cleanliness, knowledge, anatomy and functionality awareness plus FULL body attention. I cannot express how many times a DOCTOR or SURGEON has sent me in for an issue- and they've figured out it's stemming from somewhere totally different ! They also are certified to do dry needling and that's PRICELESS !!

I've had the pleasure of working with Emily T. T. for the past six weeks while recovering from a…read moretorn meniscus in my right knee, and the experience has been excellent. From the beginning, Emily has been professional, knowledgeable, attentive, and encouraging. She takes the time to listen, assess how my knee is responding, explain the purpose of each exercise, and adjust my treatment plan based on my progress and how I'm feeling that day. What I appreciate most is that each session feels individualized rather than routine. Emily knows when to challenge me while remaining attentive to proper form, mobility, strength, and safe progress. She also emphasizes consistency and accountability outside of appointments. After each session, she provides a hard copy of my exercises, which helps reinforce what we worked on. She also encourages me to use the patient portal, where I can access my exercises and stay focused on completing them between appointments. Her commitment extends to scheduling as well. When I've missed an appointment, Emily has checked in and recommended alternate dates so I can stay consistent with my PT program and focused on my recovery goals. I truly appreciate that level of follow-through. Each session concludes with approximately 10 minutes of ice therapy on my knee, which is a welcome part of the treatment after completing the exercises. Over these six weeks, I've noticed meaningful improvements in my knee, including increased strength, flexibility, mobility, and confidence in my movement. Recovering from an injury requires patience, consistency, and commitment. Emily provides the knowledge, encouragement, structure, and accountability I need while reminding me that I also have to do my part between appointments. Thank you, Emily, for your excellent care and genuine commitment to my progress. I'm grateful to have you as part of my recovery journey and would highly recommend you!

I have had great success with NRH in the past, treating my back and neck. Therapists were thorough,…read morehelpful and attentive and healed me so well. This fall I injured my shoulder and called them for more therapy. No one answered and I left a message with my info, and also went online to request an appointment. SIX WEEKS LATER they called me back, not acknowledging how much time it took to get back to an injured patient, only to say they didn't have any appointments for another several weeks. Thanks for nothing.

Dr. Klein keeps me straight - literally! - my upper back has a tendency to curve, and over 10 or so…read moreyears he has been applying his "orthodontics for the spine" protocol, including adjustments, "Original Strengh" exercises, and the Deniroll. I am now on "maintenance" - I go in once a month for an adjustment and to check up on my exercise routine (which I have been doing religiously this whole time). Recently I had a physical with Jacki Bradley, the resident NP - she is personable, thorough, and very knowledgeable. All of the staff is friendly and easy to work with, and the facility is beautiful. Five stars for sure!

I am writing this review as a last-ditch attempt to get the office's attention and as a warning to…read moreother potential patients in the future. My emails have been left unanswered, texts have been left unresponded to, and the mailbox for every number for the office I have tried is full and hasn't been cleared for months. To start, I had a great experience until January of 2022, but afterwards, my experience with Got Your Back has been an absolute nightmare. While I paid up front for a 12-session treatment plan, I only received 8 treatment sessions before the office closed with the promise that Dr Klein would be in touch. Months have passed and I received no call from him. To add insult to injury, the office has sent repeated invoices for the treatment I already paid for despite me speaking with the billing office two months ago and them telling me to not worry and that it was simply a clerical error that they would be sorting out. Fast forward to this week, when they sent me a letter saying that I was delinquent on payments and they would transfer my (already paid) balance to a debt collection agency. They have been consistently unresponsive and unprofessional through this whole ordeal. I have received no offer of refund or completion of treatment plan, and instead been hounded for payment which was already processed months ago. Overall, it is a shame that GYBTH has come to this because the care was truly great beforehand. I only hope that this finally gets the attention of the office and catalyzes action. If not, I highly recommend you take your business elsewhere.

Turning 96 in June 2024, I have had excellent health but experienced a number of minor injuries…read moreconducive to using physical therapy. So I had had previous experience with this kind of treatment. The time I spent at Star was the best. To begin with, the facility is pleasant, with large windows, and very well laid out so that three or four therapists can work freely with patients with different levels of need. The atmosphere is welcoming and exudes a sense of community, working together to produce comfort and high performance. Sam Dozier, receptionist and Therapist Aide, greets people warmly, tirelessly arranges schedules to suit your convenience, and throughout your time there offers compassionate support. I worked alternately with Kyra Corradin and Aysha Ehsan. To sum up, I found them to be kind, caring, and focused. They are professionals with a special understanding of the power of movement to refresh and restore. Although work in the sessions is directed to particular areas of the body, the target is the whole person, not just a sore neck or knee. Kyra and Aysha began each session by asking how I was feeling that day with an interest not only in physical issues, but also in my spirits and general outlook. Their goal was to make me feel better through movement specifically directed to areas needing attention. If I indicated pain in a particular area, they would begin by massaging that spot, literally demonstrating the common expression, "I can feel your pain." I always did feel better after my sessions. However, both therapists strongly emphasized the importance of taking personal responsibility for learning and doing prescribed exercises at home. I thought they were great teachers, very good practitioners of their trade, and good at motivating me to carry on the lessons ourselves.

I went to STAR to get help with stretching, to be able to do the splits for competition dance…read morepurposes. Stretching on my own was losing its effectiveness and I wanted to see if there was a deeper problem that needed professional help. I had appointments with both Kathy and Annie. Unfortunately my first few experiences weren't that positive as far as the therapists being on time (for one appointment I had to wait 30 mins, due to traffic. But imagine if it was the reverse, I'm sure I would have been charged as a no show or wouldn't have been able to still have my appointment that day). It was a bit odd working with 2 therapists, as it seemed they both had their own approach to PT that didn't always line up with the other's instruction. Annie was nice and pleasant to work with. However, after about a month of going twice a week every week, I asked if she thought the sessions were what I needed (because they aren't cheap!) She recommended yoga. My last comment is regarding their billing practices. I paid the first bill in the office, and received the second bill in the mail. However the bill stated it was already past due. I called the office to pay and asked why the bill was past due. I was given some excuse about the way the insurance payments hit. That's unacceptable to me and has never happened in all of my adult life. Overall the experience going to STAR was one I didn't feel I benefited from, and could have saved a lot of time and money.