Anna is remarkable!!! Helped me with every need, was extremely professional and kind. Yet, she made…read moreme feel like family. It's been a long, hard move! Thankful for Anna!

Staff is always been amazing and helpful! Maintenance is quick and always communicates! If I wasn't…read moremoving across Dallas in a few months, I would be renewing my lease.

Great place to stay. Beautiful apartments. Staff is so friendly and helpful. Definitely enjoy my…read morehome.

I love living here! It is so peaceful here. I love the nice gym and pool. Denise is great, very…read morenice and helpful. The rest of the staff is nice too.

I visited the property and very impressed as I drove in . Your office manager Wanda is top tier …read more She answered all my questions with kindness and patience . We will be making a move in the next 3 months and look forward to making this out home .

This is a horrible place to live. The property itself is decent but the way it is managed makes…read moreyour life hell. They treat you like you don't matter and do nothing/absolute bare minimum to improve your experience. The lady at the front office seems/sounds nice at first but is the worst leasing agent to have ever been here so far. I have stayed here longer than I should have because my son is disabled and there is family close by. For example, in the middle of Texas summer with triple digits outside, the AC went out and it took them two weeks to get it fixed. I called every day and they blew me off. No window unit, nothing. Another example - the covered parking that I pay for was old and rusty. It snowed one February and the parking roof collapsed onto my car. After they knew what happened, they didn't say anything to residents and another covered parking structure right by this one collapsed, too, a couple days later and those residents' cars were damaged. They told residents to submit estimates for the damage but changed their mind at the end and didn't want pay anything. They didn't even pay my deductible which was much, much less than the total. I could go on and on about these awful experiences with them (like when the leasing agent told me it's only an emergency if it gets above 85 degrees in here or when she said it's too bad if the power washers pour water into an open window) but the message is, "don't move here unless you absolutely have to."

I really want to be able recommend this place but in the last year the bad totally outweighs the…read moregood. The office people seem to be preoccupied with the new apartments, the garage barriers are always broken, same with the elevators. Overall, the people that have started renting the apartments are not what they used to be. This morning walking my fiancé to his vehicle for work there is a woman walking around in the garage with pasties and fishnet bodycon, and the only elevator that is currently working out the two on this side of the building smells like throw up and has some kind of liquid on the floor. It's time to move when this lease is up, it's becoming more clear.

Rockwall Commons is a great property! I have called it home going on 6 years and have been through…read moremany managers. The office staff now is the best ever. The manager Maria and assistant manager Haley are amazing, very helpful and accommodating. The management caters breakfasts and dinners every so often for holidays/special events for the residents. It's a great time to meet and get to know the your neighbors. The grounds and facilities are kept clean and maintained on a daily basis. The maintenance and cleaning staff are always hard at work. Maintence request are done in a timely manner. I would recommend this property to anyone looking for an apartment in the Rockwall area.

We recently moved into The Luxia downes apartments in Rockwall, Tx on Feb. 15th 2025. Advertised on…read morethe website it states limited time offer "move in by 2/28/25 get 8 weeks free " we however received an invoice to pay March rent. After contacting the office they said we filled out an application too early so we don't get 8 weeks free. No where on the website or small print does it say you must fill out an application in February. This is Deceptive and false advertisement. Highly disappointed in the deceptive practice this company is using. I have immediately reported them to the Better Business Burea.

Visiting grand children one evening and parked in the visitor parking unaware of parking…read moreregistration requirements. Vehicle was towed and had to recover vehicle from tow lot. They will tell you that it's state regulated on pricing so be ready to pay the fee. There was plenty of parking slots open and should have parked in one of them so it doesn't look so obvious I was a visitor. They seem to really know how to take money from people just visiting family. Finally just saying it's not a family oriented place to live.

if I could leave a negative review I would. We had issues from the moment we moved in. We waited…read moreover a month in the summer with a small child for them to fix the AC, they kept saying that we needed curtains on a window, so we put curtains. Then it was a different window that needed curtains. Finally my husband tells them that is not curtain and it needed to be fixed. They rarely ever fixed anything. A window was accidentally broken and they put plexiglass up and didn't seal it. The maintenance guy stated that he needed to order a part and would be back in a few days. Month later after we complained that it kept falling, did they come back and fix it. Still was plexiglass. They never sprayed for any bugs. My husband had to take care of the wasp nest on our stairs. Don't get my started on the ant problem .There is rats in the walls. You can literally hear them scratching around. They will complete your work orders and never actually do the work. The foundation of these buildings are so bad that crickets will come through the cracks. Their idea of fixing it was to just tape and bed over it. They did it twice while I lived there. The bathtub was painted over and it peeled so bad. Oh and don't park under the covered parking. Because of their structure fall due to their neglect(even the guy that came to fix it said that he has been telling them they all need to be replaced and they will keep collapsing) and cost 10k worth if damage to your car and leave with out a car for Atleast a week because it's still stuck under the port. They will tell you shove it and it not their problem. We tried even. Reaching out to the GM on several time to get some type of resolution and they don't respond. If you want to pay an outrageous amount for rent for low quality housing. Be my guest, but at this rate you might as well go somewhere for the same price. Probably will be better .

They charged a 85 application fee and said our credit score wasn't high enough and they don't…read morerefund the application fee

This apartment has been incredible. Amazing views, safeeee area, amazing parking, and not to…read moremention the maintenance had came same day and even replaced an appliance with a brand new one an hour later. And not to mention the kind management always responds fast, and that's hard to find nowadays. And no they didn't pay me to write this. If I didn't work an hour away I would've stayed because this is all I wanted moving from out of my home state. Thank you

We terminated our lease at Reveal on the Lake after identifying potential mold growth in apartment…read more5212. When first reported, maintenance said they would clean the area and painted over it. After escalation, additional cleaning and air filter changes were completed; however, no third-party mold testing or verification was conducted. At first I was fine with the resolve but after later becoming aware of a public review from another resident citing mold-related concerns around the property, and considering the remediation approach taken, we were no longer comfortable remaining in the unit. During our tenancy, several policies were learned through experience rather than being clearly communicated upfront, including towing enforcement practices, frequency of apartment inspections, and limitations on key access. Additionally, when we went to the leasing office specifically to ask about early lease termination costs, a concession recovery fee was not verbally disclosed. This fee was later billed. We requested consideration for a waiver based on the circumstances surrounding our move-out and the information provided at the time. Management advised that the lease would be enforced as written. The property is visually appealing and includes a well-equipped gym. Staff interactions were generally polite and professional; however, responses to time-sensitive concerns such as potential mold and billing escalations were delayed. Prospective residents you'll love the property I urge everyone to request a digital copy of the lease and review with AI before signing so you are not caught by surprise by any of the rules.

DO NOT RENT HERE!!!!! This is NOT a safe place to live especially if you have kids. So much is…read moregoing on at this complex I'm genuinely shocked that they have not been shut down yet!!! I'll give some examples of what life is like here. 1. NO AC! They have been "working" on it for MONTHS! This happens every summer. 2. There is a MAJOR water leak that has been going on for MONTHS and still it seems there is no resolve in sight. Standing water in the streets and parking lot. HUGE potholes in the parking lots due to water erosion. 3. There was a shooting here 3 weeks ago, it took me a week to get ahold of somebody in the office because there was nobody there, literally not a soul! When we would call the office DURING business hours it would ring through with no answer and then "this number has been temporarily disconnected" would come on. Went up to the office SEVERAL days in a row and it was locked up. Nobody was here to run this complex. When i finally DID get ahold of somebody, i asked if their hours had changed or if something happened because nobody can get ahold of anybody here.... She said that we JUST got a new manager and that she herself comes from another complex to help out a couple days a week until the new manager could come.......... I asked for them to review cameras because the people who were shooting live here and should be removed for the safety of the rest of the residents...... I was told by Loraina that "the safety of the residents is not their responsibility"... which i interpreted as THEY DONT CARE... because how else was i supposed to take that? Why would you say that otherwise? I truly thought they would WANT to review the cameras to remove these people, i gave date and exact times.... But instead of being concerned, she had no problem with showing she could care less!! 4. when you ask to speak to management they will say you have to send an email, that management doesnt have a phone ( i had already sent emails on the portal AND to KPM - still no response..... i told her i was going to stay until i could talk to a manager about all the things going on here. Loraina told me that was fine and that i could sit there until they close at 5. so i sat down and she proceeded to call the police on me. She nor the other 2 women in the office EVER asked me to leave (i have all of this recorded as well). So why the police were called is unknown to me at this point but either way the police agreed with me but i still never got to speak to a manager. STILL have not heard from anybody. 5. Its "all bills paid" - but we got a notice on our doors on 6/5 that our electricity was going to be shut off on 6/11 because the complex had not been paying the electricity.... The literal ONLY positive thing i can say is that the power did not get shut off, but we are still without AC. 6. Water gets shut off at any given time. I can not even count the number of times I've come home from work and the water is off and remains off until the next day. INCLUDING today. Most of the time this is without notice, however i will say we did get notifications today. 7. Do i even need to keep going at this point? 8. My rent was incorrect this month I was overcharged AND charged a late fee because there was no office staff here to correct it, and after my encounter with Loraina I decided I'm just going to go ahead and put my 60day notice in and pay the reletting fee to get out of here. 9. No security whatsoever - people will be out literally screaming, blaring music, fighting in the parking lot at all hours! 10. They painted the buildings, didnt tell anybody it was happening so we didnt know to move our cats - SPRAY PAINTED MY CAR, talked to a girl in the office, sent emails - never heard back from anybody. my neighbors car was also sprayed with the white paint. 11. You pay a pest fee but I've never seen pest control come out ONCE! When we first moved in it was infested with roaches, i talked to the manager at the time and we were supposed to get pest control out but they never came. I had to bomb the apartment 4 times and then roach bait the entire place. After that i was finally able to get rid of them. I could go on and on, this is just a SLIVER of what we as residents deal with here! I know that most people that live here are only here because its what we can afford. I'm a single mother doing it on my own so trust me, i totally get the financial aspect of it! But if there is ANY WAY that you can afford to live anywhere else, please consider that heavily!

I am very upset and these apartments are humane. I've been trying to talk to the owners since I got…read morehere. I had sewage leaking in my stove and management refused to give me another stove until I turned the stove on with dried up toilet paper v still have hole in wall. So I'm fed up now air and we had 100 degrees weather. They want all the rent and I don't get all the amenities. Well it's time to take action.. This is so sad and if Mesquite really cared they would do something about it.. You pay your rent. No hot water. Moved it with used blinds and then get talked to like a dog. I'm going to try to tomorrow to talk to management. This is too unbearable...

Property went downhill after it was sold to Cushman and Wakefield. We lived there for several years…read moreand after we moved out we paid our bill back fee in full and on time and they still sent us into collections. The collection agency says they need an email from the property stating everything was paid in full. Destiny says it's out of their hands, their property manager is never available and does not respond to emails. Save yourself the headache and do not move here... FYI- I am reporting this property/company to the BBB.

Great tour by Destiny, and VERY patient with all my follow up questions. Quiet community, plenty…read moreof street parking under shaded trees. Thank you.

There are so many reasons we love this apartment complex! -…read moreextremely quick turnaround time when submitting any sort of request - cleanliness of the apt, clubhouse, outdoors is always well maintained - beautiful interior and LOTS of storage space in the home - location is 5/5!! Nearby the best school districts, daycares, grocery stores, and shopping areas

I love the community here, the events the staff organize and the amenities. The only issues I have…read morehad so far are with the parking so just make sure you have your parking sticker on your vehicle. They do not register your license plate info and use the stickers as markers of validity when patrolling for any violations. 2024 Update - still here and happy!