This place and the people who work for them are simply miserable! After waiting a month and a half…read morewith a torn up kitchen, I called for status of installing the granite counter tops and the woman "manager" berated me and then hung up! Lowes just gave me a $4000+ refund and said they are trying to distance themselves from the Rock Shop! Lowes and Home Depot needs to get a quality installer to work with. We are now going to Preston Feather --- a good choice!

Definitely go somewhere else! Rockshop is the only Lowe's Contracted Sage installer in the…read moreTraverse City are of Michigan. They did a horrible job with initial install on 7/12/2022. You could see the seams from 30 feet away. I have experience with Ubatuba granite installation at previous residence and the seam was nearly indistinguishable. They returned to "fix it" and after they left, we cleaned the countertop. We could see an obvious dull spot along the entire seam where they damaged the granite polish. Within a couple of weeks their seam repair began falling out. Additionally, they did not align the front edges and scuffed the finish off the oven cabinet during initial install. Compared to our experience with Home Depot's Contracted Installers in Virginia also using Ubatuba granite, the quality of this install in Northern Michigan is HORRIBLE! After greater than10 calls to Lowe's Installation Customer Service and calls to the local Lowe's store Dept Manager, Lowe's finally got the Rock Shop to schedule an appointment on Nov 2, 2022. At this point, if they do not remove the granite and reinstall properly or replace it completely, I am demanding a refund from Lowes and going with another vendor completely. This is a classic, "we got your money and don't care what it looks like."

Look elsewhere -especially if you are doing a kitchen remodel- unless you are willing to accept a…read morefirst design from someone who clearly doesn't spend much time in that part of a house.

If I can prevent one person from making the same mistake as I did in hiring Paul Tangora as an…read morearchitect for your project, I will have succeeded. Paul owns Marquette Design Group. I wanted to hire someone who was familiar with the area, this often helps with building codes and permitting. I met with Paul in June of 2021 to begin the design process. He met me out at my building site and took some pictures. I gave him a detailed list of must haves and gave him some sketches of what I had in mind. I am designing my permanent residence and mind you, it is only 1500 sqft. He promised that he would take everything into consideration and assured me he would be around through the build process to prevent any issues of design vs build with the builder I choose. The first round of design went ok. Some of the requests I made did not make it into his design. I requested that the garage be connected to the house. In the first round there was no garage design at all. He then designed the garage separate and not connected. I made the mistake of paying him the second half of his fee at this time. There still was no site plan at this time because of some miscommunication between the surveyor and him at this time. Everything went downhill from here. I know that changes take time and time is money. I offered to pay more money than the agreed upon sum to compensate for this. We came to a mutually agreed upon sum. Now he refuses to make any changes and Paul got pretty nasty. Here are some quotes from the e-mailed responses I got from him: "[my name]....You have got to stop making changes. Last summer when we were designing the house, was the time for changes. And its (sic) not a question of money. It has to do with time...my time...the time I have committed to other clients months ago. I can't keep coming back and taking time away from my other projects. I don't want to sound curse (sic), but I can't commit to anymore changes. I don't have the time." "This would have met ALL!!! of my OBLIGATIONS!!!....before you started making changes" Paul failed to realize that, I too, am a paying customer. I found many of his correspondence unprofessional and downright rude. Do I want my house to be designed correctly? Absolutely. Was I willing to pay more? Absolutely. Paul has now gone completely dark and refuses to answer any e-mails or phone calls. I must now hire another architect to complete what I paid him to do. My family has built several custom homes over the years. I have also been responsible for the design and build of several multimillion dollar R&D facilities in my professional career. I have not seen anything like this before. Beware and avoid.

We are building a sauna and they are doing great. The process only takes a couple months. it is so…read morefun watching them pour the concrete

From the owner: Honkala Construction Provides General Contractors, Home Improvements, Roofing Contractors, Kitchen…read moreDesign, Kitchen Remodeling, Ceiling Installation, Retaining Walls, Insulation Work, Wooden Form Construction, Wood Flooring Services to the Negaunee, MI Area.

IF I could choose no stars I would. For three days ( Dec 23, 24, 25 ) your Lowe's delivery truck…read morehas completely blocked my car garage leaving me trapped and unable to access my car. Because of your truck blocking my garage, I was unable to travel home to OHIO for Christmas to be with my family. Why would you purposely leave your delivery truck in front of 4 garages at our apartment complex and then completely disappear for days ? You people destroyed my Christmas in Ohio with my family and kept me trapped in my apartment here at 4421 Electra, Gwinn, Michigan. Please HELP !!!!

A manager, faced with righting an employee's minor keypunch error at the register, was…read moreastonishingly hostile, incompetent and either slow-witted or crooked as hell as she failed utterly to gaslight this bewildered customer into believing she had caught him in some diabolically clever sleight-of-hand grift. It was off-the-charts bonkers and a litttttle bit creepy.

Nicest crew, my dog loves these girls and looks beautiful after their care…read more Fast service is appreciated as I come from 75 milrs away and can't go home and wait

They have canceled my appointment same day 3 times in a year, twice was after my scheduled…read moreappointment time.The best they could offer was a 50% discount. Beyond disappointed.

We were staying in Marquette with our two pups (two pit mixes), and we needed to board them for the…read morenight with little notice. I called many of the local dog daycare/boarding locations but all of them were booked or were not taking new dogs. Then came The Animal Inn to the rescue! They quickly responded to my voicemail and were able to take both dogs that day! After a few minute conversation about our dogs, their vaccination records, and where to locate the facility, we were all set up and dropped the dogs off about an hour later. The whole process was very easy, and once in-person with the staff it is very clear that they are experienced and care about your dogs. They gave us many options and asked us many questions to make sure both us and the dogs would be comfortable with their stay. I also liked that I could bring in bones from home for them, but it was also nice that they have blankets and everything there so I didn't have to bring all of their belongings with us. When we picked them up, the staff member told us that one of our dogs wouldn't come inside after playtime and gave the staff a smiling grin with her squinted eyes - which is a clear sign to me that they let our dogs have fun and that they were enjoying themselves, because that's her exact behavior at home when she's happy. For the two dogs boarded together with additional play time at night and in the morning, it was $57! I still can't get over that. Our daycare at home is $50 per dog per night with no added extras. I would absolutely bring our dogs back if we're in the Marquette area again, and anyone looking for boarding should feel comfortable bringing their pups here as well.

If I could rate this place lower than 1 star I would....we have left our dogs here twice the first…read moretime it didn't seem like my dogs had a good time at all as when we picked them up they couldn't get out of there fast enough, and when I called to check in on my dogs after they'd been there for a few days the lady on the phone was incredibly rude and acted like she had no interest in telling me how my dogs were. After this last stay, they will never go back and I wouldn't recommend anyone else send your dogs here. Our dog showed up on a harness, which we told them couldn't stay on her. They left it on her all weekend and now she has a huge infected hot spot under her neck. When I called to ask the place about it the owner pretty much said "oh well sorry I wasn't here when your dogs were" and "I guess I'll chew out the other people working there". When I asked to be reimbursed for the vet bill I will now have, she yelled "send me the damn bill I guess I'll pay it" the place takes no accountability for what happens to your dogs under their care.

TJ and Zac @ Wright Brother Services are super. I called to have handrails installed in the garage…read moreand basement and a grab bar in the mud room. They worked me into their busy schedule because of my mobility issue due to a fractured ankle. A beautiful job. They matched the new hand rails to the existing ones perfectly. I cannot say how thankful I am for their thoughtfulness and consideration. I highly recommend them for any contractor jobs that you may have.

From the owner: Our locally family owned businesses prides ourself for our customer care and quality services. We…read morehold a Michigan Residential Builders License. We are here to make your projects a reality. We offer free estimates! Call for an appointment today.