I booked 3 nights at the St. Patrick bank Holiday and I was very disappointed with the Terrace…read moreRestaurant and Swimming pool. Lack of imagination from the kitchen chef. Everyday the specials menu was the same. The St. Patrick menu wasn't very appealing. 24h room service didn't exist and was very disappointing. Waitresses without any training how to deal and serve guests. Swimming pool wasn't only for the guests, people from outside could go and even were normal clothes and take pictures when children were having swimming lessons. We guests of the hotel couldn't build memories with our family.

Stayed for 2 days. Staff were wonderful. Food was out of this world. Every meal we had was lovely…read more Only complaint is the TVs need to be replaced or upgraded. I expect to be able to cast Netflix from my phone to a TV in the a hotel. I expect bigger TVs in the rooms. Over-all a lovely hotel, friendly staff and food I'll remember for some time to come. We will be back

I can't say anything too much of the bad about this hotel. I had a voucher but was welcomed quite…read morenicely by the staff. The room wasn't ready but they directed my 6 year daughter up to the kiddie play area where she had a bouncy castle, paints and a tv room to entertain her for a couple of hours! My friend and i then got to relax in the library, although there was a man in there scowling at us as we were talking and he was on his laptop. Once we got to the room we found a lovely spacious room albeit a bit plain. And it was only around from the play room so i didn't have to go far to collect my child. The pool was adequate with a jacuzzi and steam room. The one negative here is that we came down at 7.30pm and while the sign said no children after 7pm, there soon arrived a family of noisy children which means the staff on the desk let them go past after the time. I wasn't overly bothered but some adults just like to come down for a good swim without the noise. My daughter was in the playroom watching a movie and eating popcorn and sweets! The bar was quite big and even though it was monday night we could'nt find a seat so we ended up sitting in the restaurant where we got to enjoy our bottle of prosecco and chocolates! The bar was busy and some customers were complaining because service was so slow but at least staff were pleasant and professional. Except for breakfast that is; the chef serving behind the hotplate was rather rude to myself and another lady and seemed not to be able to handle the pressure of working in a hotel kitchen. The breakfast food was fine, nothing spectacular but the coffee was good which is important to me!

I was at a wedding here on a Friday and it was a good spot. The food was fine and the staff were…read morevery helpful. Residents bar is wierd, more like a night club! The rooms are spacious, but as with a number of supposedly 4 star hotels these days lack the little touches of old. Things like water in the room/needle and thread etc. But for the price one can't complain. Free WiFi is also handy!

The fan was chained down and you can't move it next to the bed which seems crazy! Do people steal…read morecrappy $10 fans? The hair dryer was plugged in through the drawer & took me a minute to locate but worked well. There was a Nespresso machine, lemongrass, Cedarwood shampoo & body wash, hand soap, and lotion. There was no conditioner, face towels, AC, or top sheet. The room was spacious, but the plugs are not next to the bed they are by the TV so you have to get up if you need your electronics. The vent won't turn off in the bathroom if the light is on which is annoying if you like to leave the light on. The bed was very comfortable but the doors slam every time you come in so I am sure that disturbs neighbors. Overall decent place.

While this hotel has the signs of a once glorious hotel, it appeared to have been a bit neglected…read more There were many things that were in disrepair from a broken railing in the elevator, wobbly lamps in the room, bubbled table tops in the room, and bedding that was either frayed or was threadbare. Additionally, the dining room was once probably a smoker friendly area, but it still has the lingering smell of smoke and an aging carpet. Further, the people working here seemed a bit downtrodden and less friendly than the other hotels I have stayed in Ireland. I think this place would be better rated as a 3 star hotel in its current state, but with a bit more love and care, I can see this hotel being restored back to its original glory.

The rooms in this hotel are outdated, however when we were here they were in the middle of…read morerenovating the rooms. The front lobby, sitting area, coffee/Tea area, and restaurant areas were updated and very nice. The front staff very friendly. The room was outdated. Their is no luggage rack stand. So we had to use the counter. The rooms are small, flat screen tv was small, and you were not able to use your travel Outlet Converters because they would blow the fuses in the hotel. The beds and pillows were comfy. I believe once the rooms are renovated this will be a very nice hotel to stay on. The breakfast was really good. Everything we had was good. It was an Irish Breakfast and buffet style, pastries, yogurt, fruit, cereal, juices, and so forth.

The reception area in this hotel is great, not just the desk bit but the whole front of the hotel,…read moreits huge and there are loads of seats where you can sit about for a chat or just rest while you're waiting for someone else. This is a feature that carries on throughout the hotel, outside all of the meeting rooms there are nice large seating areas. I think this is great when you are at an event but you wanted a small mini meeting with another participant, gives you lots of room but privacy at the same time. I had to mention that first because it is the bit of the hotel that stands out the most to me. The conference rooms in the old part of this hotel are not great, most of them do not have any natural daylight which means you feel like you are stuck in a box not knowing what time of day it is if you don't have a watch and you have no idea what the weather is like outside, it's like they are trying to imitate casinos or something where they want you to stay longer! This has the totally opposite effect on me! The bedrooms in this hotel are okay, fairly standard nothing special to say here really. Hotel rooms can be so boring can't they!? oh one great thing is the fact that this is one of the few hotels that still gives shoe shine kits and sewing kits in the rooms, brilliant! The kitchen and waiting staff are really nice in this hotel and are very eager to please while you are dining. The reception and other staff however I have found are the total opposite, I thought that the reception staff were a bit untidy looking to start with (am I being too pernickety?) and when i had any requests they were not to helpful at all! ( i will say though the guy dedicated to ourevent was really great)At one particular event the heating in the room was mental, it was like being in the arctic one minute and then suddenly you were trekking through the Sahara, the reception staff were looking at me like I was a complete nuisance, maybe I was but we were not going to pay lots of money for an inferior room, no siree! There is a new wing to this hotel which i will get to test out later this month, hopefully it is better than the old part of the hotel, I hear it has natural light anyway, I'll be back with an updated review and hopefully la few more stars!

Beautiful place. Large room and bathroom are the one highlight in our tour of Ireland. I wished we…read morehad more time to enjoy the facilities and to walk the expansive grounds. The breakfast, dinner and drinks served at their 3 separate places were just wonderful. Food was served hot and was not basic. It was a pleasant surprise

This us such a beautiful hotel on a lovely estate in Enfield. I was only there one night for a…read moreconference but the staff were wonderful and attentive. I would definitely come back to take advantage of their spa services as well

I stayed here for a period of two weeks while I was working at GP clinic here and I was quite…read moresatisfied with the Castle Arch hotel although I had expected better as it's pretty basic at best. The good things were that the staff were all very friendly, the food at the restaurant was not too expensive and quite tasty with big portions, and the showers were nice. They also supplied basic toiletries, a kettle with coffee, tea and biscuits, and the wifi was pretty good. The negatives were that the hotel is quite old so I found the rooms to be quite cold and the carpet was a bit dirty. The cleaning staff also don't seem to hover when they clean your room, only between guests. Also, there's no mini fridge but at least there is a hair dryer and TV. The breakfast was pretty nice albeit basic. It's not a buffet so you have to order exactly what you want, but they have the usual things like eggs (poached, fried, scrambled, boiled etc. ), full Irish, cereals, fruit yoghurt etc. The coffee was also pretty good. They have a hot carvery and deli bar at lunch, and the restaurant is open for dinner until around 9pm. The hotel is quite convenient in that it's really near the shopping area and Trim castle as well as Apple green petrol station. If you drive, you can use the gym and leisure facilities at the Knightsbrook hotel for free which has a pool, gym, golf court and sauna. Otherwise, Aura leisure centre is only a 6 minute walk away and costs only 5 euro to use the gym. Overall, basic but maintains quality and standard. Rooms are around 145 euro/ night with breakfast.

One of the best venues for a wedding that I ever attended…read more The interior of the Castle Arch is classy, refined, and cosy. It certainly isn't over-the-top and tacky, rather it is a perfect balance of functional and refined. The staff is very friendly and efficient. They attended to our every need with the courtesy and graciousness you should expect. The conservatory, where breakfast and the initial reception was held, was very warm and comfortable. Separated from the bar for privacy, but close enough to where you had access. Upstairs, the ballroom facility was fantastic. It definitely was not like similar hotels which featured "conference rooms" and passed them off as reception areas. No, this was different - a proper ballroom with a bar, wooden floors, and beautiful lighting. A private balcony for smokers and a private WC was also available. The food was tasty and filling. It was not your typical catered food, but rather was of quality and flavour. I was filled and satisfied. The rooms themselves were very nice. Comfortable bedding, nice facilities, and reasonably priced. The full Irish breakfast that came with the room was gorgeous, especially the black pudding. I can't reiterate enough how attentive the managers and serving staff were. Always polite, discreet, and eager to please. Price-wise this could not be beat. Seriously. They definitely want your business and have a proper attitude as to who the customer is. While many contemporary hotels seem to act as if they are doing you a favour and are eager to squeeze every last Euro out of you - the Castle Arch has a much more fair and respectable approach. Their prices were significantly less expensive then their contemporaries and the quality of the facilities and service were certainly higher. The savings on price will not require a sacrifice in outcome or result. I'm seriously impressed. With elegance and class they treat you, the customer, like a king. I couldn't recommend them enough for negotiating a wedding, 21st, anniversary party, or Christmas party.

Our visit to Trim started out wonderfully. This hotel is right across from Trim Castle and…read morebeautiful walking trails. Our first night was pleasant. They had a fan in the room and the bed was comfortable. The shower and bathroom were clean and everything worked well. The staff at breakfast and at the desk were wonderful! Very kind and helpful! Then the second night came upon us. Our tour settled in after a long day of sightseeing, eager for rest and relaxation. This is where our stay took turn for the worse. Unbeknownst to us, there was to be a wedding. I tried to fall asleep at 11:00 PM while listening to bass thumping and loud announcements like I was above a rave. This went on until 2:30 a.m. I would recommend this hotel 100%, but would make sure there isn't an event at the time of your stay.

We wouldn't return to this money hungry place. It was our third hotel on our trip. The others were…read morehalf the price here with better food, more welcoming and well managed. I booked online for ourselves and two guests, £712 for two nights for two couples. On arrival we were met by a sullen lady receptionist in the hostility rather than hospitality business. Her greeting was 100,000 welcomes short. Avoiding eye contact, she quickly drew attention that I'd only booked one guest per room. I wasn't aware, it was my mistake booking on-line so I paid the £40 shortfall for additional breakfasts to avoid challenge at breakfast but guess what, on the first morning I was embarrassed to see our guests challenged for additional money by a manager in front of other guests in the breakfast room minutes after being shown to our table. I went to reception for a senior manager but none were on duty: I said I'd return early evening for the night. No one bothered to find me - efficiency ceased at grabbing my cash. The charming, morning reception lady couldn't explain why this happened but feeding their greed didn't work. We dined in their restaurant night one; maximum priced against least effort to make - same in their cafe. It took ages for our order to come - pizzas, salads - that came soon after I enquired from a minimum wage waitress. Staff were rushed. We dined elsewhere next night. Breakfast next morning delivered the toughest saltiest 'crispy' bacon I had the displeasure to eat: solid leathery. Any chef would know they served rubbish. I prefer fish (we got fish in the two cheaper better customer focussed hotels) but not offered here so Ireland's fishery industry is unsupported. Sausages were overcooked, plum tomatoes weren't plum but round, 'free range' eggs aren't and mushrooms tasted like they were tinned. The honey isn't honey; fake from China and Mexico - rubbish. A second coffee pour isn't offered. Waitresses carrying the pot don't make eye contact so must be called. They were, but guests shouldn't have to shout for coffee. The soft water isn't filtered so coffee/tea tastes sour, again no expense spent. I'm glad I didn't ask for cappuccino. Our in room tea bags contained micro plastics. There's irony here - the hotel shop flogs Irish produce yet at breakfast no Boyne Valley or local honey nor support Irish fishing. The tomato, brown sauce and mustard pouches are cheap with chemicals added - no better quality Heinz, HP or Colman's mustard - maximum dosh from customers minimum spent on customers. Breakfast second morning was avoidably grim - remember £180 a night for two with breakfast. The brekky menu states 'eggs any way' so avoiding horrid bacon, cheap sausages I opted for omelette 2 eggs but waitress instantly said 'we don't do omelettes' I rehearsed 'eggs any way' omelette is eggs simple, easy quick. I asked for a manager, twice in 24 hours none appeared: there was one I saw him. Management had two opportunities to speak with me directly, a third would soon arise. I expect a menu re write to not do omelettes. The polite waitress returned after a good while. She unapologetically asked what omelette I wanted - our youth are often curt and don't do hospitality well. I got an overcooked plain one. So here it's seems too much effort for high paying guests: a lazy chef. Another 100,000 welcomes and one apology short. On return to our room after our second avoidably unpleasant brekky experience in 24 hours the door key card wouldn't work. The room cleaner was next door. She refused to open the door and as English isn't her first language we understood her to say she'd go to reception as she walked away. After several minutes she returned but we had misunderstood so I entered the room she was cleaning (guests had left) to phone down. It was the lady I'd raised the money grabbing incident with; here was a third missed opportunity by management. She apologised and sent up new cards taking 15 minutes when she simply could have told the cleaner to let us into our £180 a night room. I know cards malfunction but we were peeved at all the malfunctions, money grabbing and at over three score and 10 with a belly of negotiated omelette I wasn't up for trekking to reception and back. On the matter of three score and ten and male I've sympathy for plumbing and our in-room radiator came on noisily each morning. 90 minutes swishing constantly running water sounds and clunky hissing noise so much so I couldn't get back to sleep. Climbing into the bath to shower is challenging. On departure the polite morning receptionist asked if I was sorted, indicating she had escalated my complaints. She invited me to speak to a manager but it was pointless as we were leaving. There's management here but not as we know it Jim; beam me up Scotty. Caveat Emptor applies here in spades; they forget the rule customers make paydays.

Outstanding accommodations. Frances was amazing and made us us feel as though we were at home. The…read morehouse and grounds are beautiful. The rooms were wonderful and the Irish breakfast was a treat. I highly recommend this Bed & Breakfast.