I saw Nalani today for a Brazilian blowout and a haircut. When I came in, my hair was a disaster…read more It had been much more than a year since my last haircut, plus I have naturally very thin, fine hair, so I looked horrible. I left with hair that was soft and didn't look as shaggy. Not only that, Nalani gave me some ideas for what I could do to help my hair look better. As she was working on my hair, Nalani asked me if I had previously had curly hair, which I had. In the past years though, it has just been frizzy. I've never had a stylist notice that. She talked to me about how I could make it curly again. I thought it was great that she took the time to help give me an education. She really met me where I was at and tried to meet my needs with what I was willing to do to rule my hair. Nalani was friendly and professional and very approachable. The system she uses to schedule an appointment was really user friendly. I could make an appointment within the week and I really appreciated that she does appointments on weekends. You get reminder texts, which is nice for people like me who forget. I definitely recommend Nalani. Her prices are in line with virtually every other stylist in the area, $40 for a haircut and $240 for a blowout. It is a lot, but you have to pay people fairly for their time and the products they use.

I can not believe my experience with this terrible person. I don't know if she was having a bad…read moreweek or something but this was HORRIBLE. Nalani Ross, the hair stylist in Boise did my hair a few weeks ago. I went in and she seemed so polite and did my hair and even though I wasn't really happy with how it came out- I knew it wasn't her fault per se. When the appointment was over she handed me her iPad which I swiped my card on. The iPad then died. My transaction went through on my end and my card was charged. Later that night she told me that the charge didn't go through. I then looked at my card, saw the transaction still went through on my end. The money was taken out and the transaction was pending. So I wanted her to get her money (70$ but I added a 50$ tip because I always top my hair dressers a good amount.) I then went to work and was contacting support on my side. I spent hours talking to customer support trying to get this charge either cancelled to resend or to get it sent through. I took about 6-7 screen shots of the transaction, the entire conversation etc. Of the whole ordeal to show Nalani that I was working vigilantly to get her money to her (even though it was technically her fault for not charging her iPad and creating this massive headache for the both of us.) The lady via customer service told us that we needed to wait 7-10 days until the transaction falls off in order to resend. Then, the next day Nalani messages me once again asking for the money to be sent. I once again send screen shots of another 1-2 hour long conversation of me and the customer service rep for the 2nd day in a row that I have contacted them and had the same exact response. Nalani then said it was fine and we would wait. During the wait period I had a couple days of my phone being cut off because of personal reasons. (All while the transaction is still pending.) Apparently Nalani tried to contact me once during this time and didn't think to message me on Facebook or any other platform. I get my phone turned on finally today and receive a message from her on Facebook (her first and only message to me via Facebook) and on text. It stated that she was going to contact the police and have this marked as petty theft and tried to accuse me of stealing from her and questioning my morals. That angered me greatly, considering how hard I have been fighting with costumer service to get the transaction worked out, with tons of proof of screen shots etc. We went back and forth and she was extremely unprofessional, condescending and down right toxic. I then decided to just send her the money via Venmo and deal with the double charge until the transaction money falls off and goes back into my available balance. She then tells me that she is going to 'Blacklist me' to the hairstylists in the entire Treasure Valley" and she also has had people harass me on multiple social media platforms. Telling me I am ugly and that I am poor for not being able to pay the money for my hair (even though now at this point I have paid double.) I am disgusted and appalled that a grown woman who is a single mother raising a daughter would treat a client like this. In conclusion, it is her fault for not charging her iPad that caused this entire fiasco. Then she disregards my constant efforts to get her money to her. She then threatens me with criminal charges even though I have proof showing that I am trying to get her money to her. Then she threatens to put me on a Blacklist for hairstylists. It shows her exact character and how terrible of a person she truly is deep down. I have been dealing with a lot in my life and even though she messed up I was still taking hours of my day to make it right for her and make sure she got the money she earned. But all I got for it was a slap in the face and abusive toxic harassment on social media platforms. If you go to Muse Salon, AVOID NALANI at all costs. She doesn't deserve your support. Thank you for reading and I wish you all happiness. I also want to mention something, which I held onto but did vent to a few people. Nalani used 2 different slurs MULTIPLE TIMES during our hair session. The Anti-LGBTQIA slur (F word) and the R word. She made fun of her own daughter saying and I quote "my daughter always tells me to stop using those words but I AM THE adult and she is the child. I can say what I want. It's how we were raised." I vented to my best friend who is gay and me being an LGBTQIA alli, we were disgusted and decided to just keep it to ourselves. After the recent incidents I have decided that I was in the wrong for even letting her finish my hair cut, let alone not tell her about herself right then and there and I am ashamed of myself for not speaking up sooner.

If you're looking for someone who truly knows hair and extensions, Jamie is YOUR girl! She's been…read moredoing extensions for 7 years, and it absolutely shows in her work. She somehow knows exactly what you're envisioning and gets it right the very first time, every single time! The color, the blend, the placement, the overall look--it's always perfection. Beyond how incredibly talented she is, Jamie is genuinely the sweetest soul and makes you feel so comfortable and cared for from the moment you sit in her chair. You can tell she truly loves what she does and takes so much pride in her work. I would trust her with my hair a million times over! If you're wanting the perfect blonde, seamless extensions, and a stylist who makes you feel beautiful inside and out, Jamie is absolutely the one. I cannot recommend her enough!

I am extremely pleased with Jamie Pepper's expertise in blonde color and extensions. The past…read morethree years Jamie has used her expertise on my very fine and fragile hair, taking a lot of care to not cause damage with the color and toning processes, and careful placement of my extensions so they blend in beautifully with my own hair. The maintenance process Jamie suggests is very easy to follow, not time consuming, and well worth the beautiful outcome. I highly recommend Jamie for her hair coloring and cut services, and her expertise in recommending, installing and maintaining hair extensions.

This salon is beautiful! I felt pampered and welcomed from the moment I walked though the door…read more Any place that offers me a white claw upon arrival is 5 stars in my book! I got my hair washed, cut and styled by Candace and she did a great job. She was very personable and made me comfortable immediately. My hair was done exactly how I wanted it and I left feeling relaxed and beautiful. I highly recommend and will be going back.

Left like this... owner had a strange attitude. She agreed to correct it but was sure to make me…read morefeel like it was a favor, and made sure to still charge me for the toner! Her reasoning was because the previous toner had already faded. Complete nonsense. I had to go have color corrections totaling 1,000 after this.

Sabre did AMAZING on my hair. She does my color retouch for grey blending or all over color. My…read morehair always looks long and healthy and the cut is perfect. I always enjoy our therapy sessions lol the atmosphere is clean and has the best vibes. LOVE LOVE LOVE

She got me in last minute and is the sweetest lady. She made this tired run down working momma feel…read moreand look so much better!! Highly recommend The Royal Plume!

I love Kim and the Collab Salon. The first time I called, shortly after I moved to Boise, I spoke…read moreto Kayla, the owner, and she highly recommended Kim ... and she didn't steer me wrong. Kim knows how to do anything with hair, but the thing she does best is listen. I've brought photos, I've asked her opinion and she's always straight with me. If she thinks something won't look good for my face shape or what I've said I want long term, she'll tell me ... like the time I suffered through growing out my bangs, then suddenly wanted to cut them again. She suggested waiting till our next appointment to see if that's really what I wanted ... and it wasn't. I've thanked her ever since for saving me from myself. She's always early (like I am) and ready to rock when I get there. Even if Bown Crossing isn't right around the corner for you, you'll be happy you made the drive. And you can always stop in at Boise Fry, Bown Tavern, Cravins or one of the other great places to eat that are all right there.

I saw Emma today for a haircut. She really took the time to ask questions and figure out exactly…read morewhat I wanted. She was friendly and professional. I will definitely go back. Cute salon, great location and reasonable prices.

Jenna was so nice and easy to talk to, it was like catching up with an old friend! Oh and did I…read moremention the amazing job she did on my hair, I am in love! I will definitely be coming back to Jenna..often! thanks Jenna

I have been going to Jenna for over 10 years! She is the best with blondes and highlightss and that…read moreis extremely hard to find, she can do it all! She's is so nice and listens to what you want and brings it to fruition ten fold! Go check her out at Bodhi salon in Tustin, you won't regret it!

Jen Bridges at Fusion Studios is an industry expert. Her talents and abilities in hair extensions,…read morehair color, and cutting outstanding. Her space is welcoming, peaceful and private. She is kind, easy to talk to, and very reasonably priced. My favorite thing about Jen is that she is able to complete a service in a very reasonable amount of time. It is truly remarkable. I would recommend her highly.

I recently had extensions put in by another salon and while I loved having long hair, the…read moreextensions were low quality (yet super expensive) and the installation was a mess. I stumbled upon Jennifer's blog and I was impressed with the level of dedication and passion that she has for extensions. I immediately booked a consultation with her and I was blown away by her expertise of all types of extension methods and her product knowledge. Jennifer really took the time to study my hair to make sure that the extensions we selected would blend in with my natural hair. We also walked through my daily hairr routine to see which method and type would work best for my lifestyle. Not only did she match the texture and color perfectly; the installation was flawless and went very quickly. This woman really knows her stuff and it shows! I left the salon walking on Cloud 9 and feeling like a million bucks. If you want someone who is dedicated solely to the art of extensions and will give you the best quality of products and a perfect installation, look no further than Jennifer Bridges, you won't be sorry.

I met these girls at a The Crush Collective wedding show in Boise at Treefort Music Hall. They were…read moreseriously so much fun! I imagine there are many talented hair and makeup artists out there, but it's rare to find someone who can do their job well plus smile, laugh, dance and bring so much positive energy. I'm a fan!