M&S has some nice food, although it is expensive. There's always lots of pensioners with a trolley full of ready meals for one mmmmthere's me thinking pensioners were supposed to be struggling on a pension, I certainly can't afford to do my weekly shop there that's for sure! The food hall is very dark and cold and during the refurb they installed a 'bakery' which made us chuckle when we saw it as it was just an oven on a wall ! However their food is good quality and you get what you pay for. Kids clothes are good quality and not too pricey. Womenswear and menswear (upstairs) is a little old fashioned for me at the moment but the place is heaving whenever there's a sale, granny's fighting over a navy twinset is always worth a view. Upstairs there is a little coffee shop which is pleasant enough, selling some of the food you can buy downstairs in the food hall and there's a toilet too. Underwear is good, large selection and not too expensive. I was treated extremely poorly once by a very rude duty manager but that's the only negative experience i've had in there. I do find the whole M&S experience annoying though and by the time i'm leaving i'm almost ready to scream, it's not a calm place to shop. read more