Marks and Spencer on Chester Road is a "Food Hall" location, located in White City Retail Park, close to Old Trafford Football Stadium. On the Marks and Spencer website, this is listed as their "Stretford Food Hall" location, likely to avoid confusion with their store at Westfield London which is also known as White City.
I came here looking to grab a few specific items and was able to find two of the three items that I was looking for. The store was well staffed including staff members on the shop floor who seemed helpful; I originally had to ask a staff member to help me find some hot chocolate sachets, but sadly they did not appear to stock them at this location.
Despite being unable to find the hot chocolate sachets, the selection in the store was good for most areas including dairy, meat and fresh produce.
The store is easy to find what you're looking for, and it's also fairly easy to get in and out quickly using the Marks and Spencer app. You're able to scan and bag items as you're walking around the store, before paying using your mobile device and leaving the store, which saves so much time queuing. I did have to end up going to a staffed checkout anyway due to purchasing an item with a security tag, but it took no time at all to get this sorted, again with a friendly staff member.
Due to the size of the store, it doesn't have a Cafe or Toilets as you'd expect from the larger Marks and Spencer locations, if you're looking for a toilet you may find one in a nearby restaurant such as Nando's.
4* - Pretty good Marks and Spencer overall, clean, easy to follow with a good quality of service and selection. read more