Although Marks and Spencer is seen as one of the elite battle ships of retail, my personal experiences have never been especially good.
There are that many people who walk slowly thorugh the central walk way that it takes a long time to get down to the food hall.
The staff I feel do their best to cope, however there simply arent enough tills in M&S. Particularly in the food section.
The food is expesive but generally worth it (especially the raspberry royal).
The security guard in the Lincoln brach is creepy, he seems to follow anyone who doesnt walk with a stick or own a mobility scooter. read more