Debenhams is one of your typical lower-end department stores, which certainly isn't as high-end as…read moreSelfridges, Harrods and House of Fraser for example, but still slightly nicer and more higher-end than TKmaxx, as I'm aware other than Harrods they all have stores in Birmingham city center. Debenhams are still a large store with 178 stores in The UK, Ireland and Denmark and were founded back in 1778. This branch of Debenhams is located in the Bullring mall, with enterences from both street and mall level, it is a decent sized store too. The lifts here were pretty slow, and they didn't show much signal of it working, and although it was, I didn't know it was in use, so I nearly just walked away, which was disappointing It is quite a large store with a Brow Bar, Salon and Cafe and quite a few floors as well. I didn't have any close encounters with staff to comment on, they seemed okay, just average. The signposts for what is on which floor in the store could be better advertised, this store is okay but it is nothing more than that, the building its-self isn't as nice as other department stores mentioned, and in a way it has a less high-end feel, which makes it a little less special in a way, especially to tourists and potential shoppers.

Debenhams used to be one of my favourite stores as it houses everything but lately I haven't really…read moreour purchased many things as often as I used to. Last month I came in as I had a 5% off voucher on multiple purchases so I bought underwear on one floor, then on another day some clothes for a wedding. When I got home I inspected the receipt and worked out though it said 5% off, nothing was actually deducted! I took one dress back as I didn't wear it for a wedding and mentioned there was nothing deducted! She said it's not on all concessions ... Something the other two cashiers didn't say when scanning the clothes! I've given them four stars as I do go to the beauty department to buy skin and hair care. I do ask for samples and majority will give them .., more so with a purchase! I like to walk away with something extra!! Lol They have a beauty points card which is useful and worth collecting points. You get money off when you earn enough.

First visit and I am impressed. Very bright and spacious. Floor space bigger than West Bromwich…read morebranch. They also have a Home section separate at the back. Large Clearance section. Huge lingerie section. The prices are good which is a bonus! Free Parking!

Turn left onto memory lane.....I was back in the Oasis market the other day and my god it has not…read morechanged a bit! The last time I was in here I was buying flared chord trousers and band posters......but today it was all change and i was having t shirts printed for a dj set.....with the wonderful diva face of Mariah Carey...obviously. T shirt printing is only £8 if you take a T-shirt with you which I think its a stupidly good price and the quality was excellent. I felt fabulous and glamorous wearing it so thank you T shirt printing lady! Inside the market you can also get a load of hippy stuff, jewellery, bongs and smoking paraphernalia, band merch and other random treasures and delights. This is a place for the more alternative amongst us really but not exclusively. If you haven't been go and have a look as its an untouched and unchanged part of the city that is quickly becoming modernised everywhere you look. Never change Oasis market...never change.

If you've ever been into line dancing, skating, surfing, dressing up, hippies, goths or bands at…read moreany point, you'll probably have been for a visit to the oasis markets. It's spread over a few floors, which are all inside. Most of the stalls are set into each corner of the place. There's loads of stuff in here, most or nearly all of it now new stuff. There used to be a couple of vintage stalls in here but think they have moved on now. There are a couple of women's fashion stalls selling stuff like punky fish, big flares and little tops. There's a couple of Levi holders with lovely phat flares and skinny jeans, really good prices too. There's smoking paraphenalia and some kinky stalls selling fetish stuff. On the ground floor there are a couple of shoe stalls, perfect for probably the best and widest choice of Doc Marten's in Brum, these are pretty pricey though. Head downstairs for the surf stalls that sell; animal, roxy (quiksilver) mambo etc, there's a good choice of clothing and there is often a sale on. Not many accessories here, but good for rucksacks. If none of this takes your fancy you can get a tatoo or pierced while you visit. Always worth a look even if it's a little bit out of the main hub now the Bullring's been built.

Excellent, excellent! No wonder everyone goes to Selfridges!! This place is awesome! This was my…read moresecond time coming here; the first time This time I came here for skin care products. You don't need to go to any other store to get what you need! It's four stories and is massive, it's pretty much a mall in itself. It has a relaxing, cool vibe with dim lighting! People there are very nice and have excellent service! They always have what you need and if they are out of stock, they restock quickly and will tell when they will restock. I was looking for Kiehl's and unlike most lazy sales people, the woman I asked was very attentive and actually walked me over there to sight of Kiehl's. This was very much appreciated. You really are supposed to walk them all the way over to the area, but since she was by herself, makes sense. She was very kind and helpful. Great customer service!! Once I got to Kiehl's it had a nice set up with a large range of products! They had the items I needed unlike the useless Kiehl's store in Grand Central. Don't go to the Kiehl's at Grand Central. They are rude and they don't good stock of their products, even though they are the official store. Do not go there! (It's located at Grand Central, but go straight to the Kiehl's at Selfridges! You will have a great experience at the Kiehl's in Selfridges! :)) Back to the awesome Kiehl's at Selfridges!! They are very kind and the two women there were very friendly, inviting, attentive, answered my questions, knew what they were talking about and were so helpful! I was able to get the product I needed. It was in a larger size, but I'm glad they had it and I bought it! Even though the smaller one was out of stock, they were very honest and told me when they would restock. She was very descriptive and thorough which I really appreciated and invited me to come back next week to get the other product I needed, which they would have in the smaller size. They even set me up the Selfridges mailing list! Excellent! I will happily be shopping here more! So friendly and excellent customer service!! Go to Selfridges, go to the Kiehl's there, go to every floor and company they have there! They have everything and have excellent service!! Plus you get to leave with a cute yellow bag!! :)

Selfridges is still one of the most iconic buildings in Birmingham, it has managed to stay ahead of…read morethe times since being built as part of the bullring when it launched. It still remains my favourite department store in the city and stocks everything you could want from amazing food and drink through to homeware, fashion and cosmetics. The highlight for me is the food hall on the ground floor, I think you would be hard pushed to find anywhere with the diversity and range of things you can try and buy in one place. I could easily spend a whole afternoon looking at the many weird and wonderful items that fill every countertop and display cabinet in the open and modern feeling space. One thing to note is that this place only stocks the very best of everything they sell, so don't go here expecting the cheapest products in Brum. However you can get a bargain from time to time in the many sales they put on throughout the year. In my opinion Selfridges keep pushing the boundary in terms of what people expect from a department store. Forward thinking, well designed and and always changing to keep thing fresh!

Just off the A5, near the Ventura Retail Park is this branch of John Lewis at Home. A large easily…read moreaccessed car park, leads into a bright and expansive store. There is a wide selection of large electrical goods like fridge freezers and washing machines. As always there is an impressive range of kitchenware and crockery, glassware and audiovisual goods. The staff are both helpful and knowledgeable too, which is refreshing. The other end of the store is predominated by lighting, bathroom goods and bedding. A small range of Hotel Chocolat products, toys, gifts and cards, finish off what is an impressive store. The on site cafe is light and airy, with modern furniture - barstools and more conventional tables. The range of drinks is impressive, but the food choice is a little limited, just pastries, cakes, salads and sandwiches, perfect for a snack though. The coffee is strong and flavoursome, but the prices in the cafe are a little on the expensive side. However, the knowledge of the staff and the quality of the products, will always see us return again and again to this impressive store

If you can find a member of staff (they are sometimes difficult to find on the floor), they are…read morepossibly the most courteous, helpful, informed staff you will come across anywhere. John Lewis is known for its excellent quality of products, but deserves to be equally known for the excellence of its staff. We have used JL at Tamworth, Milton Keynes and Touchwood, and they are all a credit to JL. Highly recommend the branch at Tamworth where, if they haven't got it in stock, they will do everything they can to get it for you as soon as possible. Their advice is so helpful too. John Lewis deserve their reputation, and the staff at this branch, as elsewhere, actually do care about making sure the customer is satisfied.

Birmingham has so many large, impressive, modern, stunning department stores and is actually one of…read morethe few cities to have the 6 major British department stores (Selfridges, John Lewis, Harvey Nichols, Debenhams, Marks and Spencer and of course HOF), alongside the likes of London and Manchester, although the latter does not have all six in the city centre. I did find this store to be a little old and uninspiring - it just seemed to lack in terms of overall feel compared to the three newer department stores in the city: John Lewis, Harvey Nichols and Selfridges. The staff didn't seem too friendly either, I also found getting in and out of the store to also summarise the store being pretty old. Again, the product selection is OK in the store and there are some decent brands, but this certainly can't compare to Selfridges in the Bullring in particular. It is certainly in need of the proposed revamp of over £100 million which has been suggested just to bring it in line with the other department stores in the city as this store just can't compare to them. 2*

What a disappointment! I used to frequent Rackhams, as it used to be, and it was always an…read moreenjoyable experience when i used to work in Birmingham, if expensive. With such good memories, I made the 60 mile journey with my daughter to buy a prom dress at House of Fraser. The lack of stock was fairly shocking, but the lack of any staff at tills or willing to serve even when we stood at one while two staff members had a chat a short distance away was worse. The 'luxury washrooms' were in a shocking state. I'll let the photos speak for themselves. Really sad to see this store has plummeted to the depths. A sorry experience.

A unique concept Harvey Nichols store located in Birmingham's The Mailbox complex - Birmingham is a…read morecity with some fantastic department stores including a Selfridges store which is probably even better than their flagship London - Oxford Street location, but perhaps one of the unsung heroes of the Birmingham department store game is this one. Located over multiple floors, the store is spacious, it feels modern and cool like it has recently been refurbished. They have a nice food selection including a bar and brasserie with a decent menu, although it is a little expensive this has to be expected to a degree as it is more of a high-end store. I do feel to match the high-end nature of the place, the staff could have stood out more and perhaps they could have had more staff members in all areas of the store as coming in on a higher level can sometimes leave someone confused or getting lost, but the store, in general, is pretty decent to navigate for the key areas which are labelled anyway. One of my favourite Harvey Nichol's stores with good facilities and a good location, it stands out also due to its' modern features - but issues with the layout and service hold it back to just a four-star rating and a pretty awesome place to mark my 500th review of 2019.

High end shopping at its finest with what looks like a beautiful setting to eat and drink. Harvey…read moreNichols Birmingham is a shop/restaurant that oozes luxury. This is not a place that I would consider to be 'very me' but after looking around I would be tempted to go and eat here. I hear good things about the food and most importantly hear that there are always good discounts on groupon and other discount site. Ling....(Yelp Discount Queen) if you hear of any maybe we should pay this place a visit ;) I literally loved some of the spring/summer looks on the mannequins. There was a heavily patterned bomber jacket that I would consider not going out for a month to own.......pricy but a lot of the stuff is SO nice that you could be persuaded to part with a large proportion of your monthly wage to own them.....the temptation was real haha. Even though I will not be rushing back here I love that Birmingham caters to the people that want ultra high end and cutting edge brands. Maybe one day one of those jackets will be mine.......one day!

I frequent J Kays on a regular basis and it's one of the best department stores located on Soho Rd…read more They pretty much sell everything in here. Whether your after a new TV, cutlery, a cot, ornaments and vases, bedding, or religious accessories that you may need for the temple, they sell it in here. The prices are not bad, and considering that there is a lot of competition on Soho Rd with similar outlets, this is one of the nicer places to shop. What I particularly like about this shop is they always burn incense on the shelves behind the till, which always creates that welcoming and home feel atmosphere.

Soho Road in Handsworth is full of odd shops that sell a mixture of products under one roof. J Kays…read moreis testament to this. They have a wide range of electrical home appliances, kitchenware, musical instruments, toys, decorations and religious artefacts! They even stock fireworks all year round! As you would expect from the range of products they sell; the store is large and bursting with stock. Their window display gives you a taste of how vibrant their product variety is. It's a family-run business, which is probably why it has an informal and relaxed atmosphere. Their prices vary. Some products are a little dear to what popular High Street stores would offer, although they offer a repair service so you could seek technical support if something goes wrong with your appliance. On the other hand, I bought tall vases for wedding centrepieces for just £3 each, which is a bargain!

This is nothing like your average retail park; most are nearly always home to the usual large chain…read morestores and supermarkets. Okay, so Rubery's has a Morrisons, but it doesn't go overboard on the generic stores (and one supermarket is definitely a necessity for Rubery locals anyway.) At the centre of the park you'll find a Premier Inn, and surrounding that, there's a pub, bowling and cinema. So there's loads of great things for visitors to do, without having to spend too much money on travelling into the city centre everyday of their stay in Brum. However, there are quite a few roads that go through the park, and it's a little bit annoying having to cross each one to go to different store. But the park is home to one of two Empire cinemas in Birmingham, so it's definitely worth a visit to see movies on the big screen (other than at Cineworld or the Odeon) The location of the park is really great too; it's really tranquil and open planned with lots of grassland, so customers staying at the hotel don't have to breathe in the smog of the city centre all day long.

A nice department store in Solihull, I find myself visiting less and less now because John Lewis is…read moreusually where I park my car so will always walk through JL first. Beatties does have a beautiful Christmas display and sells a good range of toys on the top floor. I had a make-over done here a while back and the sales staff were really helpful on the counter and kept a card with my details on for me, if I wanted to go back and get some more products. Towards last Christmas they had either a 10 or 20% off day and I managed to get a lovely perfume set for cheaper than anywhere else.

A good department store with a good mixture of thingson sale. Good range of clothing, toys,…read morehousehold items etc. Just a shame there is no Bobby Brown counter! Very easily accesable from Beatties carpark direct via a bridge linking the two so very easy to pop into. Well laid out and easy to understand and helpful staff who are more than happy to help you out. Also a good range of food and drink on offer with a proper restaurant on the top floor and a more like cafe style snack bar on the first floor. Highly recomended and convenient to get to.