I recently finished my Invisalign treatment, and I am so glad I found Dr. Markham. When I was first looking into treatment options, I almost went with an online only tray service, but I am so glad I did not. Dr. Markham does much more than just scan your teeth and order trays. He carefully plans each phase of the treatment, placing "buttons" and rubber band hooks exactly where they are needed to achieve the best alignment. He is a great orthodontist, very knowledgeable, friendly, and attentive. I highly recommend him. If you commit to wearing your trays ~23 hours per day, you will see a dramatic transformation just like I did. Just be prepared to wear your permanent retainers every night after treatment is complete, or your teeth will shift! read more

While the facility and staff at Markham Orthodontics are friendly and professional, our experience with Dr. Markham has been disappointing. He strongly encouraged us to start a "pre-braces" treatment for our children at a very young age (8-10 years old), claiming it would help prepare them for braces later in their teens. At the time, this seemed like a proactive and reasonable step. However, what Dr. Markham failed to disclose was that most dental insurance plans typically cover only one set of orthodontic treatment per child. Because we followed his advice and began early treatment, we were shocked to learn years later that our insurance would not cover the actual braces phase--and we were left to pay the full amount out of pocket. This lack of transparency felt deceptive and financially motivated. I cannot in good conscience recommend Markham Orthodontics to other families, especially those trusting him with their children's long-term care. It seems the primary concern is not what's best for the patient, but how much money can be made from them. read more

Dr Markham is so personable and genuine with his intent to help kids not only fix their teeth but also their self esteem. He takes time to explain the issue and treatment plan. Karolina is so pleasant. She explained our braces options clearly and gave the pros and cons. Sofia is friendly and great with scheduling. Lucy is competent in installing the braces brackets and wires and thoroughly explained the do's and don't with food and cleaning the braces. I'm so impressed with the professionalism and positive vibes of the whole team. read more

Two of my boys have completed phase one of Invisalign with Dr. Markham. We have been very happy with our experience and recommend Dr. Markham for his expertise and friendly staff. No complaints about the fully stocked coffee bar ;) read more

This is our favorite orthodontics! All the staff are so kind and caring. We love getting the options to choose the braces colors every time it's so fun! read more

I don't know about anybody else, but I absolutely love this place. I signed my son up for this orthodontist a few years back before they switched locations, but this place is just as good! His teeth are now almost straightened out, and they even helped pull out two front teeth he had stuck up there in no time! I would definitely recommen. read more

I can't speak highly enough of the Markham Orthodontics team. Dr. Markham, the office staff and BRENDA are a very professional, welcoming and experienced bunch! Having braces and double jaw surgery as an adult has its challenges but Markham Orthodontics has been great to work with and have made the journey as smooth as possible. I'd give them 10 stars if I could. I highly recommend them for your orthodontics needs. read more

Markham Orthodontics - Orthodontists Near Me - Sacramento, California

I can't say enough to express how happy I am with Dr Markham & his team. The quality of care is outstanding and very helpful. Every appointment we are always greeted with kindness. Both my kids have gotten ortho care (Invisalign) with Dr Markham and I couldn't be happier how everything is handled. Although for my kids treatment it has to do a lot with being responsible on their part, Dr Markham and his team do a lot to help motivate their patients to get the best outcome. read more

I've been going here for over two years for my invisiline treatment. My teeth were really crowded. I I would cover my mouth when I laughed and only take closed mouth photos. I'm done with my invisilines in September and I have so much confidence in my smile, especially when talking to people and in photos. I know that two years is a long time, but it was all very much worth it for the amount of work that needed to be done for my teeth. read more

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I love how gentle they are with my teeth. I strongly recommend this service to anyone looking for orthodontics, whenever I walk into their office I feel welcome. The inside of the office has a table that you can work on while drinking some lovely refreshments from the beverage counter. The wait time is always super quick so if you're in a hurry I once again recommend Dr. Markham's office. 5 STARS!!!!!!!!!!!!!!!!!!!!!! read more

Great service, great staff, very clean and impressive office. They have taken good care of my kids and I even referred my best friend here! Very pleased. read more

Very disappointed in the experience I just had with Markham Orthodontics. After spending $5000 for my son's braces, and the same on my daughters a few years prior they charged me $500 for my son's lost retainers. This was the first time he lost them! Not only was I quoted $250 for the retainers when I made the appointment, but the front staff also quoted me $250 when they billed my card. Then they tried to call me and say I didn't hear them correctly. Will be putting my daughter in Invisalign for round two of her treatment, and they won't be getting my business moving forward. I also feel making appointments at the Natomas location is ridiculous hard and often requires you to take your child out of school to accommodate getting an appointment. Find someone more reasonably priced with more availability for appointments. read more

Everything was great. From the greeting to the service. Well trained and professional staff. Very communicative and informative. No pressure and give you options for your care. read more

Everyone is very friendly and helpful. We are consistently treated with professionalism....

They say they don't see me affiliated with their office to try to talk themselves out of this review. But they continue to have horrible service. my last name is not posted here, so of course you can say that I'm not a patient. One of your office managers said "clients like me make it difficult for them" since I won't wear a mask. You do not know my full medical history in order to know that I should not be wearing a mask and I fall under the category of exemptions according to cdph. So your office manager is now harassing me due to a condition which I cannot control. Honestly a disgusting way to treat customers. You can look up my email address in your system and see who I am. read more

Have been going back and forward on Invisalign for a few years. I had actually visited this location a year ago, and today I decided to just commit. I was recommended by my dentist and my sister-in-law. Dr. Markham was very welcoming, patient and answered all my questions/concerns. I'm excited for this new chapter, and excited to see some results. I will continue to post my experience. read more

Our kiddos dentist recommended Markham Orthodontics for her braces. The whole process from initial review to finally get the braces done went very smooth and hassle free. The whole staff was very helpful, knowledgeable and answered all our questions and concerns. They did a great job of explaining, talking and demonstrating the whole process to my kid again and again. My kid got Invisalign and she is very comfortable taking them in/out, cleaning etc. I will highly recommend Markham Orthodontics!! read more

Hi everyone, I love Dr. Markhams office. All the staff are very friendly and helpful. They are very gentle and know what they're doing. Thanks! read more

This place is where I got my braces on and removed, never felt anxious in here because of how nice all the staff are and I have nothing but good words for Markham, they take great care of my teeth and make sure it's as painless as possible. The quality here is amazing and it's very clean and overall a great place to get anything you need from a dentist/orthodontist here. read more

absolutely a horrible experience. If a patient has a concern you are at risk of being dropped as a patient. the patient comes second to his female staff. I can't help but wonder what relationship he has with Ciera lol very odd I never experienced a business who put their staff before their clients. would not recommend this place to no one. read more

I am leaving a review because I get annoyed looking at my son's crooked teeth. I have forgiven them on two major annoyances because the Dr is OK and some of the staff are very friendly. 1. When we went for a consult, the dental receptionist who processed us who has kids the same age as mine was turning our conversations into a one-upping competition regarding life choices and schools. I didn't understand because my kids are in private school and hers were in public. She was a dental receptionist while I make 6-figures. It was so bizarre, but Ok. 2. I told them I will pay for the braces in full. Once they put braces on my child during the first appointment, another receptionist blatantly asked and pressured me to pay in full NOW. Excuse me? I am probably one of the few people who will hand you the entire $ without you doing the full work yet. Anyway, I put these aside and the experience was fine. I would have let that go but the work product is terrible. Prior to the dental work, my son's teeth were only crooked in the bottom. Now, his perfect upper teeth has shifted, and the bottom has moved and is crooked. And they blame him, a 15 year old, at that time that he has not been wearing his retainers. Well knowing that teenagers are not reliable, the best practice should be is to keep the braces for a little longer until the teeth stabilize. But no, they take it off quickly so they can make money on you for retainers. I hope you guys read this review and change some processes. For example, please train your staff re handling sensitive issues like $. If the client has expressed that she can pay in full right away, then you should not treat her like a person who can't make payments. Maybe you should get to know your clients and if you think they will be one of those who are not good with wearing retainers, keep the braces a little longer? And I don't know what to say about your one-upper insecure receptionist, not hire people like that? read more

Dr. Markham is awesome!!! His staff is amazing!!! I'm already feeling sad for the day I won't have to see them again. I look forward to every appointment and especially look forward to seeing my results. I went with the Insignia braces thanks to Dr. Markhams recommendation. I wanted invisalign because of the commercials and he said I was a candidate however, he listened to what I wanted and I'm extatic with what i got. I'm extremely satisfied with the level attention they put into my treatment. This is just the first of many reviews to come. I mean who doesn't like a Dr. That has a RUSH poster in his office. read more

Markham Orthodontics - Orthodontists Near Me - Sacramento, California

We did not end with a great experience for my teens ortho plan. Initially it started great. Met with dr. Markham, he recommended Invisalign which we did. We never saw Dr. Markham after the initial visit of signing up. As we went through the process they took my daughter and didn't allow a parent to go to the back so there was very little communication. Fast forward she was on her last Invisalign, they sent her out with no communication to us that it was the end. This is the part we are upset about. Our teen lost her retainer within a few months, we called and they said it is $500 to replace. So since it was so expensive i reached out to her dentist and they said they can do it for $350 but before she does it, my dentist recommend we reach out to Dr. Markham to see if we can skip the scan and use the last ones so it may be cheaper. When I call the office, they say they no longer have her scans they only keep for a year. We told her great we are within the year then her answer is they only keep them for one month. How can an dental office keep scans for one month? I mentioned getting the retainer from my dentist instead and the office lady said they'll no longer be able to see her for the 2 follow up appts. I was confused as she had never had any follow up appts. This is when we got upset. There was no follow up care that apparently she was supposed to have. We requested to speak to Dr. Markham, they said he was busy.. so we requested to speak to the office manager, she said she is busy too and she will call us back. But surprise one month later and still no call back from anyone. They received our money and they do no care about the follow up care. Our other daughter needs braces and we will not be using them. We've already told several of our other neighbors when asked to not use Dr. Markhams office. This was unfortunate as we would have been happy to refer more business when we have a good experience. All of this could have been resolved with a call back. read more

Great service! Professional and friendly. Hannah made sure I was comfortable and answered all of my questions. Dr. Markham is very kind and is always there to help. Highly recommend. read more

Best place to get braces in Sacramento! The crew is really nice. They are really friendly, kind. Their appointment times are also really flexible too! On top of that their reward system is really cool and fun to use towards giftcards! read more

My wife went here for Invisalign. Took scans and everything. Afterwards told my wife they couldn't do Invisalign because of gum disease. She was like ok whatever and asked for a refund. They said they couldn't refund because they already sent the scans in for the molds. Idk why they would send the scans in when they weren't gonna treat her because of the gum disease. Basically making this a long drawn out process to get a refund for their mess up. Seems to be common with this business based on other reviews. I'd avoid unless you want to get ripped off. read more

I tried to give Dr.Markham the benefit of doubt and even left out some of the worst parts of my experience in the initial review even though he seemed unfriendly but given my overall experience and his demeanor towards me in these past two appointments I definitely understand that he does not want to help me. I had my braces treatment with him 17 years ago when I was a teenager and go back sometimes when I need my retainer checked or feel like my teeth might be shifting. This time around I was treated like I was an annoyance. -He pressed a metal tool in between my teeth aggressively which caused the top of my mouth to get cut. My mouth still bleeds when I brush because of the cut he made by aggressively pushing that tool in my mouth to try to prove to me that my teeth are not spacing out. - I mentioned that he moved offices, trying to make small talk and his reply was, "Should I not have moved." -He pretty much was like whatever and told me if I want new retainers then Carolina can help me. Luckily she did. - When I came back to try on my new retainers he came up to me and met me at eye level, since I was on the dental chair and looked me in my eye and says, "Thank you for your three star review..." When I went to say okay, he just walked away. I'm not sure what the point of that was just seemed unprofessional and petty. - When the assistant went to get him to check my retainers to see if the new one fits right, he never came. She came back and told me that if the fit feels fine then I'm good to go. Which is unprofessional on his part. Overall his behavior was very unprofessional. I understand that maybe he felt annoyed or some type of way about me wanting to get my teeth checked because it felt like something was changing. But I did not deserve that. Even if he was unhappy with the three star review, he could have addressed it better. If people are going through the treatment to get their teeth straightened and to pay that much then it should make sense that they would want to keep their teeth straight and in the same state for many years after getting their braces off. I was really disappointed but I guess people change. I had assumed that my daughters would go here too when it was time for them and I had recommended my husband to get his treatment done here some years ago too. I don't know what happened. read more

I received clear retainers from Dr. Markham after needing replacements from previous treatment from another orthodontist. The process of treatment was good and retainers came out fine. The issue comes with billing. My insurance coverage was pulled and the assistant mentioned how I had a great plan for orthodontia. I asked if these would be covered, and she said insurance companies can find ways to not cover so it is possible. I was then charged $887 and they submitted my claim. My claim was denied by insurance because they billed it as "replace lost or broken retainers." Whomever entered this claim knew that this would be denied, yet did not tell me so. I was then responsible for $443 more than I should have. I would have never gone with Dr. Markham had I known my coverage would be denied. Furthermore, they should not have billed my service as a replacement for lost or broken when I never received treatment from them prior. I spoke with them on the phone and explained my frustration, and the response was "we will use this as a teaching moment." Whomever I spoke with also admitted that they knew this type of coding would be denied by insurance. Their communication is very poor. I suggest taking a LONG look at your coverage before thinking about coming here and/or giving them your credit card. read more

Dr. Markham and his entire staff are amazing!!! They are so friendly and professional and make going to the appointments fun! I am so happy I found them and would recommend them to anyone and everyone. read more

Well, I should first say that I think Dr. Markham is a pretty ok orthodontist. There were a few places where workmanship lacked, such as brackets coming off the day after being put on but, that stuff goes with the territory. Dr. Markham quickly got us back in the office the next day after the brackets broke, but he did charge $65 for a new bracket to replace the recently (less than 5 days) installed one. And, let me say when Maria ran his office, you could count on courtesy and knowledge. She was the best about taking care of your insurance and having everything in order.After she left, things have gone down hill a bit. And, Just in case anyone thinks this is financially motivated, think again. We have an HMO dental insurance plan, that covers most all orthodontic expenses, and a flex spending account. All of our accounts have been paid on time from both us and the insurance company. But since the new staff came in, they have constantly hounded us for more money, even though the insurance company has approved it, payed them regularly, and we have never been late with any payment. We have had two children in the past two years get braces here. There is a balance due of $200 (insurance has already agreed to pay it and confirmed this with the Dr.) and my sons retainer is being held hostage for it. They want my wife and I to pay it now so they don't have to wait until the 10th of December to get paid. And, I'm not dealing with a fly by night insurance company. We're talking Delta Dental, a very reliable company. If they say they are paying, it's good as money in the bank. But this is just one story of several that we have had since Maria left. Many of the assistants left around the same time as Maria for some reason, so everything is different since we began going. Second, I think Dr. Markham could have a much better office staff and dental assistants. Most everyone seems to not be happy in their job. Once you have signed the mighty contract, you are left without much recourse other than following their demands, so be careful. Dr. Markham's main goal will be to get you to sign the contract. You'll will be whisked in and out like royalty before you sign that contract. After that, when you come in for adjustments, you can watch as those new contract signers are whisked back in and out in front of you even though you arrived 15 minutes sooner than them. In review, I just think it's tacky and petty to charge to repair damage caused by workmanship, at least for the first year. State law requires most professional such as carpenters and plumbers to guarantee their work for one year, but not orthodontists. So, I give them a 3 star rating on poor attitude, inefficient office staff, and lack of building lasting, honest, trustful, relationships with their customers. When someone has given you no reason to believe you won't be payed, never insult them by insisting on monies not due or refusing treatment for no just reason, it just lacks the class of a family place. Best wishes on them staying in business with this type of customer relations. read more

Markham Orthodontics - Orthodontists Near Me - Sacramento, California

I found this office through Yelp and since they had really gray reviews I decided to try them out! LOVE LOVE LOVE! My daughter was excited to great braces but after coming here she somehow got even more excited!!! The staff are all phenomenal! The ladies at the front counter are very friendly, super knowledgeable and kind. The person who assisted my daughter was simply amazing! She had braces on too and really connected with my daughter especially with emphasizing the importance of maintaining her braces. Dr. Markham is the coolest, nicest and smiliest person in the dental field that I've ever met! You can tell he loves his job and is super passionate about his work and takes pride in his practice. Plus, when we were going over the treatment plan, I appreciated that he gave me my options, then gave me his professional opinion but still left it up to me to decide! I HIGHLY recommend this place to everyone! I'm actually here today for my consult read more

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Dr. Markham and his team are amazing! I had my braces removed late September 2018, right before my wedding.The team was able to work with my busy schedule and have my braces off for my special day. I want to give a special thanks to Ciera, Cossandra, and Jackie for always making me feel comfortable during the appointments that I thought were a little painful (I'm a baby when it comes to pain). I love my new smile! Thank you Markham Orthodontics! :) Sorry I took so long to post this review. I checked my notes on my phone and realized I never got to it. read more

Markham Orthodontics feels like family! They're so caring and gentle with me. I definitely appreciate it because my gums are sensitive. The appointments don't take very long. I definitely recommend them! Can't wait to see my end results! read more

Markham Orthodontics - Orthodontists Near Me - Sacramento, California

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Just became a new client. Very much enjoying the staff and love that I have a perks card where I can redeem and shop with for a year.

Okay.. ummmmmmmmmm.. The staff here are INCREDIBLY caring, and nice!! I am so extremely happy with this office, and how they operate! I am so glad that I chose them to make my smile pretty again! It is also helpful that Dr. Markham offers a payment plan so it is possible to get braces. Another place I went to for a quote asked for all the money upfront, and unfortunately I just can't do that. When I went in to get my braces put on the dental assistant walked me through everything she was doing. I loved that. She even apologized for getting some of the water splashes on my cheeks.. which was totally unnecessary only because of course water is going to splash everywhere.. so super sweet and nice of her.. Thank you to Dr. Markham and staff for being so accomodating, and personable. It does not go unnoticed by your patients! I can not wait to get further into my treatment to see the end results! read more

Our son was nervous & excited and Dr. Markham and all of his amazing staff made us feel like long time family friends! Dr. Markham was attentive, thorough, a great listener, and very funny! Plus, the facility is very clean. Dr. Markham came highly recommended by many of our friends & family who now have amazing smiles! We are super excited about this journey! read more

Amazing service, great friendly staff and community oriented! Our kids have had a great experience here. Thank you Dr. Markham and Staff!

Dr. Markham and staff are efficient and great! They always make my daughter feel welcome as much anxiety she has. I'm grateful to find and orthodontist and assistants that are super great with children. They are smile friendly and just an awesome team overall. Definitely recommend everyone to come here for a great experience. read more

I love Dr. Markham, he is definitely one of the best Orthodontist out there, and thats saying a lot as I have a complex case. I am able to talk to him freely, we are in constant communication with the process of my braces. I am relieved at the fact that he is willing to hear my suggestions and concerns, as well at always making sure i'm comfortable and not hurting. I love all his Dental Assistants, they are so nice and I feel like I'm their friend they didn't ask for but got anyway and they love me because of it..lol. read more

I am so glad my Dentist referred me to this office! I had already found it on Yelp, so I guess it was meant to be. I was really nervous getting braces in my 30's, but Dr. Markham and his staff made are extremely knowledgeable and me feel really comfortable. My consultation was very detailed - Melissa is awesome! I recently got my braces on and I'm glad I got them done here. Everyone there is so friendly and welcoming, you don't feel like you're in a typical office. Great experience overall :) read more