Its a busy place, all services. Always greeted with a smile. Usually there is parking, but arrive…read moreearly nonetheless.

This review marks my 2300th. It is fitting that it's about preparing to travel to the States, which…read moreI haven't done since early March 2020. I originally booked an appointment through Specialty Rx Pharmacy for a COVID-19 antigen test. When I arrived at the pharmacy, I was directed over to Ellesmere Healthcare Centre to check in. I got Joan at reception, who was the sweetest woman. I indicated that I had an appointment at 10:45 am. She found me and asked that I fill out a short form. The last question in a series of five was a trick. Most of the questions had me answer no. The last one asked, "Are you fully vaccinated?" I checked no accidentally. Oops! We got that straightened out. You do need to provide proof that you are you. A passport or driver's licence work. I provided the latter. Done! I had already provided my health card details online, so I didn't need to flash that. It was strange, but I'm guessing that my driver's licence proof reinforced my health card information. She confirmed that I was travelling to the States. You do need to have this antigen test within 72 hours before your departure. She had to think about my situation. I said that it was more like 52 hours. We both chuckled, as she implied that math was not her strong suit. She entered my information into the system. I had added my credit card information online, but her payment system was down. We settled payment at the pharmacy, which was smooth and seamless. When she was ready, we headed over to a medical room. She let me know that I could keep my mask on, but to lower it enough for her to swab both nostrils. She used a swab with a brush tip. She swabbed and it felt like a tickle, but without my bursting out in laughter. It was oddly enjoyable. Who knew?! She let me know that it would take ten minutes for my test result. She said that I could come back in ten minutes. I indicated that I'd wait in the waiting area, which was cool with her. Sure enough, ten minutes later, she had my printed report ready. She had also sent me a digital version of it. She asked that I look over all details to make sure that everything was good. It was. I wished her a great day. She wished me a safe trip. It was such a great experience. This clinic does take patients. It doesn't take walk-in patients, but you can book an appointment to see a doctor. The clinic is clean. The pharmacy and clinic are under one roof without any walls when you are inside. Both businesses have separate entrances. I'm guessing that it's a design trend these days. There is plenty of parking at this plaza. I wish that Chatime were open when I was there. I'll need to come back and check it out, along with the other stores. I'd return here for future antigen tests for travel. The report quality is perfect and it was $39. (429)

A person I know was injured at this clinic. The doctors there are overbooked and rushing with the…read morepatients and mistakes happen, especially, Saturdays and Sundays. They're over tired and are not thinking straight. The doctor made an unnecessary incision in a healthy part of the skin, when the patient said not to do it. She got hurt and it hasn't healed yet, in over ten months. The doctor has not apologized and said not to blame him?!? And by the way, the info on this page is old. The phone number is now 416-297-7777, and the unit number is number 7, now.

I walked in without appointment for health check-up and lucky there was no line up. Maybe it was…read morethe time of the day. Staff very healthful. The doctor saw me but I guess the young nurse was new, the physical assessment was not complete so we have so do it again. I was inside for 1.5hrs. Lots of parking in a small plaza. The attending doctor was nice and explained to the things I need to know. Overall visit was great.

Worst front office staff in the world. I've never dealt with such unprofessional staff that talk…read moreover a patient and won't let me get a word in until they're done that 15 second bs disclaimer. Booking is a disaster and doctor's availabilities are two months out sometimes. If I had a choice I'd be switching family doctors. Stay the heck away from Silver Star Medical/Fountain at all costs.

I didn't believed the comments here at first, but it's all true. They should hire a new…read morereceptionist who at least have a heart.

I've been coming here since I was a kid in Canada (20+ years) and nothing has changed. My family…read morephysician is located in this building so I do come here periodically. I like it here. You can do everything in this one building. For example, you can get your blood tested here right away or if you need an x-ray or ultrasound. There's all sorts of practice here, such as psychologists, dentists, etc. I also like how there's a pharmacy on the ground floor. Its so convenient! They're usually pretty efficient so you don't spend a long time waiting for your prescriptions - which is great, especially when you're sick. Call me old, but I do hope everything stays the same here - even that one sllloowwww elevator.

The Finch Midland Medical Centre has been serving this Chinese community for over 20 years. The…read more4-story building is located right at the NW corner of Finch and Midland, in that plaza with all kinds of quick eats and restaurants! Hence, people often complain that there are not enough parking spots, and they are right! But never fear, there are plenty more parking spots BEHIND the restaurants in that plaza... just go in from Midland Avenue. It is quite a lively building, with people going in and out at all hours. There is a pharmacy and a post office conveniently located on the main floor. Once it is past the building opening hours, the main doors automatically lock! The only way you can get out is from the back door near the stairways. Yes, I've seen people madly trying to get out at off hours, getting very frustrated, panicking, banging and pushing on the doors (and swearing!) o_o **NOTE: Please use the back door ** The management keeps the building very clean, inside and out. They have cleaners cleaning throughout the day. The directory is clearly displayed, making it easy for people to find where they are looking for. ** Another thing to NOTE is that there is a 3 hour parking limit during building opening hours ** Management strictly keeps tabs on every vehicle, so be sure not to go past the limit or you'll be fined by a parking enforcement officer for overtime parking at private property. Got one under my belt... #$%@*&%$#

Obnoxiously calls me 2 hours after my appointment time with excuses not apologies and has no…read moreconcern for the income loss and time wasted out of my day as I put my clients off to wait for her call. I let her know as I wanted to know what to expect for the next appointment so I would not lose work for her. I waited 4 months for her to call me with food in her mouth and a rude entitled attitude and when I called her out on it she says she doesn't appreciate the "verbal aggression". I was assertive not aggressive. She is condescending and I would never let her be my doctor

Great Doctor who always helps and is compassionate. He is usually in the office later which means…read morehe is available later then most other doctors. So if you work you will have time to go after work. I appreciate all the help I have received from this wonderful clinic.

He is our family doctor for so many years and so far we don't have any complain. He is very smart…read moreand would usually stay away from giving you prescription if there's an alternative way. For example if you have stuffy nose instead of taking a medicine he recommended a steam inhalation with vicks and it works like a magic. That's what i want with this doctor, he is so concern with his patients rather than the money he'll get from the med rep :) He is very friendly with kids and a very nice person in general. We are just lucky to have the best doctor in town. We actually live far away from his clinic but we drive a long way just to get a good treatment. This is a doctor who cares a lot.

Tip: If you are a co-caregiver and you need a medical note from this office, don't bother. This…read moreplace only accepts one name as a co-caregiver and the receptionist dictates whether you deserve to get a medical note written by Dr Woo. I like Dr Kin Yee Woo. She is my mom's family doctor. Everything that I said about her in my previous review still holds true. The problem? Her receptionist that I spoke to over the phone, which aligns with what other Yelpers have said about her -- that she's a heartless, nasty piece of work. At my workplace, we were recently mandated to go into the office three times a week. That wasn't going to happen with me, as my dad and I are co-caregivers. My dad can't handle my being away from helping my mom out for three full days. I applied for an exemption with Human Resources. The HR woman still had the notion that I'd be working my way to being in the office three times a week. She didn't understand that it's a LOT of work to care for a loved one with dementia and more, and hold a full-time job. She said that I needed a doctor's note to get an exemption. I thought that with my positive experience with Dr Woo at my mom's appointment that getting a note would go well. I'm too optimistic. I called this medical clinic. It's hit or miss getting a response. I have left voice message and never got a call back. On March 31, a female receptionist picked up. I asked if I could get a doctor's note written by Dr Woo to state that I needed to take care of my mom with my dad. This woman said that only one of us could be the caregiver on file. This limitation was odd. My dad and I have always done co-caregiving duties. He is listed as the primary caregiver. This receptionist said that the doctor's note couldn't have my name on it because my dad is listed as the primary caregiver. She also said that it's "[my] choice" to work remotely and you can't have co-caregivers. Yes, it's my choice to care for my mom with my dad and take the burden off him for potentially being in the office three days each week. I found it odd that she dictated the doctor's note's content on behalf of Dr Woo. She said that she'll contact the doctor to see if she is "willing" to write a note. As expected, she never called back. Luckily, my mom had her first appointment with her gerontologist about her dementia. I asked him if he could write me a doctor's note. I got it. This receptionist showed no empathy for my family's situation and getting a doctor's note to help us out. I'm sure karma will show her a thing or two if she's ever in our position. Being a complete jerk doesn't get you far in life. Summary: You get decent health care with Dr Woo. It's the receptionist that needs a heart and a vat of compassion. I have left a voice message to share my distain for this receptionist and the primary caregiver "policy" that is allegedly set up here. I don't expect a response, but it felt good leaving a piece of my mind. (187)

The receptionist at Dr. Woo's office deserves a -0 rating. Dr. Woo herself is excellent, but the…read moreweekday receptionists are a different story altogether. They're appallingly rude and seem to delight in being unhelpful. Patients are barely given a moment to ask a question or clarify something before being cut off and told what to do. It's a wonder they'll survive in the real world with attitudes like that.