Tip: If you are a co-caregiver and you need a medical note from this office, don't bother. This…read moreplace only accepts one name as a co-caregiver and the receptionist dictates whether you deserve to get a medical note written by Dr Woo. I like Dr Kin Yee Woo. She is my mom's family doctor. Everything that I said about her in my previous review still holds true. The problem? Her receptionist that I spoke to over the phone, which aligns with what other Yelpers have said about her -- that she's a heartless, nasty piece of work. At my workplace, we were recently mandated to go into the office three times a week. That wasn't going to happen with me, as my dad and I are co-caregivers. My dad can't handle my being away from helping my mom out for three full days. I applied for an exemption with Human Resources. The HR woman still had the notion that I'd be working my way to being in the office three times a week. She didn't understand that it's a LOT of work to care for a loved one with dementia and more, and hold a full-time job. She said that I needed a doctor's note to get an exemption. I thought that with my positive experience with Dr Woo at my mom's appointment that getting a note would go well. I'm too optimistic. I called this medical clinic. It's hit or miss getting a response. I have left voice message and never got a call back. On March 31, a female receptionist picked up. I asked if I could get a doctor's note written by Dr Woo to state that I needed to take care of my mom with my dad. This woman said that only one of us could be the caregiver on file. This limitation was odd. My dad and I have always done co-caregiving duties. He is listed as the primary caregiver. This receptionist said that the doctor's note couldn't have my name on it because my dad is listed as the primary caregiver. She also said that it's "[my] choice" to work remotely and you can't have co-caregivers. Yes, it's my choice to care for my mom with my dad and take the burden off him for potentially being in the office three days each week. I found it odd that she dictated the doctor's note's content on behalf of Dr Woo. She said that she'll contact the doctor to see if she is "willing" to write a note. As expected, she never called back. Luckily, my mom had her first appointment with her gerontologist about her dementia. I asked him if he could write me a doctor's note. I got it. This receptionist showed no empathy for my family's situation and getting a doctor's note to help us out. I'm sure karma will show her a thing or two if she's ever in our position. Being a complete jerk doesn't get you far in life. Summary: You get decent health care with Dr Woo. It's the receptionist that needs a heart and a vat of compassion. I have left a voice message to share my distain for this receptionist and the primary caregiver "policy" that is allegedly set up here. I don't expect a response, but it felt good leaving a piece of my mind. (187)

The physician is excellent, but unfortunately the medical receptionists are rude and…read moreunprofessional. They are short-tempered with patients and can be abrupt and dismissive when trying to book an appointment. On September 30, 2026, my mother called to try to book an appointment with the physician. She was yelled at and told, "Do not call. If the doctor has availability, we will notify you." We waited several days and did not hear anything, so she followed up. She was again spoken to harshly and was then told that the doctor is fully booked until 2027. Dr. Woo is excellent, which makes the consistently poor and unprofessional treatment by the reception staff particularly disappointing.

Very courteous service and very well organized compared to the Dynacare I've been to at Boxgrove in…read morethe east end. It was just a 30 minute wait on a Saturday morning at around 8 AM. That ain't bad considering that I was just a 'walk-in'. I couldn't make an appointment online since they were booked up for online registry on that particular day. This will be my 'go to' Dynacare from now on for blood extraction.

if you do the appoints on line then your amazing.. your in and out very fast…read more it like all the other labs out their. go in with your health card and your paper and you get it done. If i had a container i could have done my Urine sample at home and came in.- next time. The washroom was normal only have 1 i think and if they do a lot of clients in one time or someone takes a long time to collect then it may be better to get it from home.. I would go back and get my blood done. NOTE to get the results on line i think you need to pay. other lad do not. IF you're ok to wait then who cares. but if you want the information i think you can pay a yearly fee! ask the staff they can tell you the price.

5-stars based on facts below…read more Appointment: 8:05am on a Tuesday Arrived at 7:35am. There were 5 to 6 people waiting in line to see the receptionist Registered with the receptionist at 7:47am Got blood drawn and left at 8:03am Total time approximately 30 minutes Receptionist was effective. The technician was friendly.

Long wait ! Crowded waiting room especially for seniors ! Insufficient chairs to sit down and their…read morereceptionist seems to be unhappy

The Finch Midland Medical Centre has been serving this Chinese community for over 20 years. The…read more4-story building is located right at the NW corner of Finch and Midland, in that plaza with all kinds of quick eats and restaurants! Hence, people often complain that there are not enough parking spots, and they are right! But never fear, there are plenty more parking spots BEHIND the restaurants in that plaza... just go in from Midland Avenue. It is quite a lively building, with people going in and out at all hours. There is a pharmacy and a post office conveniently located on the main floor. Once it is past the building opening hours, the main doors automatically lock! The only way you can get out is from the back door near the stairways. Yes, I've seen people madly trying to get out at off hours, getting very frustrated, panicking, banging and pushing on the doors (and swearing!) o_o **NOTE: Please use the back door ** The management keeps the building very clean, inside and out. They have cleaners cleaning throughout the day. The directory is clearly displayed, making it easy for people to find where they are looking for. ** Another thing to NOTE is that there is a 3 hour parking limit during building opening hours ** Management strictly keeps tabs on every vehicle, so be sure not to go past the limit or you'll be fined by a parking enforcement officer for overtime parking at private property. Got one under my belt... #$%@*&%$#

Obnoxiously calls me 2 hours after my appointment time with excuses not apologies and has no…read moreconcern for the income loss and time wasted out of my day as I put my clients off to wait for her call. I let her know as I wanted to know what to expect for the next appointment so I would not lose work for her. I waited 4 months for her to call me with food in her mouth and a rude entitled attitude and when I called her out on it she says she doesn't appreciate the "verbal aggression". I was assertive not aggressive. She is condescending and I would never let her be my doctor

Let me begin with the receptionist, very charming and friendly…read more Dr. Sarah Khan, I finally found a young, caring, supportive, good listener you name it....after so long at Markham Healthplex located at 5995 14th Ave. A. I highly recommend her for those who are looking for a family doctor. Very knowledgeable and explains everything like medications to what it is good for and what it is treated for. Very detailed oriented. Dr. Khan, thank you so much for your help and support!

Hi we have been in the lab for a test, the lab operator was…read moreawful and rude and she starts yelling when asked for clarification on the test. is this work ethics, is this the way they treat their customer. I will not recommend anybody to go to this lab.

The environment is unclean, I suggest to go somewhere else if you can. The service is so-so.read more

From the owner: Walk In Clinic in Markham, Now you can book an appointment for walk-in through our website or call…read moreus for appointments. Please Check our Google page for updated hours.

Worst front office staff in the world. I've never dealt with such unprofessional staff that talk…read moreover a patient and won't let me get a word in until they're done that 15 second bs disclaimer. Booking is a disaster and doctor's availabilities are two months out sometimes. If I had a choice I'd be switching family doctors. Stay the heck away from Silver Star Medical/Fountain at all costs.

So they moved from their original location at Pacific Mall. Unbeknownst to me, I ended up on a…read morewild goose chase trying to find the place. I learnt that Silver Star Rd, extends to Mcnicoll but there's a gap in between. And they aren't in the plazas across the street from the mall. Instead, it's in a brand new excessively big plaza. Only the bottom floor of the building is occupied by a dental office, pharmacy and this medical centre. A WalkIn begins at 1:15pm on Saturdays. It's basically first come first serve and existing patients (like me) can come and line up for their doctor. Due to my huge detour, I was late and when I got there finally was 1:30pm. There was already 20 people in line, and I had to convince them to tack me on at the end. They also did tell me I'd probably be waiting til 3:30. I was all the way already, oh well. Although brand new, the office seems really unorganized. With 3 ladies, they are trying their best to deal with random patients asking them questions. I guess the benefit might also be to you, as you can sneak in through the line if you get in on their good side, but it's determent to others. Okay , so I had 2+ hours to kill. There were a few lunch places - Chako BBQ, Yummy and some Malaysian Noodle Place. I chose Yummy. They have free wifi. Now, if you have some time to kill, bring your device here, as opposed to the Starbucks across the street which was full of students studying. I left lunch, thinking that I could go to the Foot Massage place and kill another hour. I went in, and it was so sketchy. Dark - and the lady basically chased me out and made sure that I had left by pieaking out the door a 2nd time. Also she says their rate was $40 for half hour and $60 for an hour. What kind of Chinese place has these rates? There's also a Rona across the way if you're inclined to go there. Other than that, you're basically stuck. I went back into the offices, and decided to wait. There were power outlets in various places so I was in hand with Laptop for some distraction. When it was almost my turn, they called me on my cell, which was a nice gesture, but I was already here. I was out of the place by 4:00pm with my medical mission accomplished. Just a lot longer than usual.

We've been patience with this clinic for nearly 8 years not much has changed except the location…read more They used to be in a very old run down clinic, and now are in a beautiful location with great views from the waiting area. But that comes with a price of its own, terrible parking, long rides and waits for the elevators... The location is good because it's surround by amenities, multiple bubble tea shops and so on, but it's very busy, and for us its a far drive out and the reason we kept doing this for so long is due to the doctor. The front desk is always swamped with patience waiting in line to check in, the staff is fairly snobby and rude, the waiting area is pretty and modern, but seeing as though this is a children's clinic, the kids want to play with their toys (which are always broken and out of batteries) the kids want to look through their books (but they are all damaged and torn up) and the kids often ask why the cartoon is never on ( with a tv hanging up in the wait room, with a cartoon that never starts) There are multiple doctors emphatic work here, we go to Dr. Wong . Dr. Wong is a good doctor, he is experienced, full of knowledge and fairly caring. Which is the reason why we/ our children are patients of his, after ready good reviews years ago, and so on....Although years ago he used to be more hands on and involved, including immunizing the children himself, now he gets the staff from front desk to do it... He will rush you out, and good luck if you have for then 2 questions... We are looking to transfer to another location, where it's less busy, with the staff who is better prepared, who can schedule appointments properly, a clinic that doesn't ALWAYS RUN OVER AN HIUR LATE- every single time!!!!! It's frustrating, time consuming, and takes away from our whole work day, and the children's school day. It's basically a waste of time. We certainly are not willing to keep returning to this headache, and will gladly be transferred else where!

1 - wait forever, even you made the appointment, still need to wait minimum 45 mins…read more 2 - doctor is always busy, extremely rude and impatient. every answer he gives you accompany with a big 'sigh' at the beginning with an book answer, not directly answering your question. It is liked he worrys he needs to be responsible, if you take his advices and things go wrong. 3 - we are still looking for a good Pediatrician who would take new patient. If you have other choice, I suggest stay out of this place.

Was in a lot of pain and my family doctors were all on vacation so I called ahead here to see if…read morethey had availability. They said if I come within half an hour they would see me. I came within half an hour, not a minute more, and then the receptionists turned me away saying they're fully booked and will not see me. For some reason the doctor leaves at 2 instead of 5 as displayed. Don't come here if you actually want to see a doctor.