There are not enough words to express my gratitude for Dr. Crystal Chan and the entire team at Markham Fertility Clinic.
After working with Dr. Chan for several years, I can confidently say she is one of the most exceptional physicians I have ever encountered. She is a giant in her field, yet remains incredibly humble, compassionate, and genuinely invested in the success and well-being of her patients. Throughout our journey, she was always straightforward and honest, while ensuring there was a clear plan and next step in place. Even during difficult moments, she gave us confidence that we were moving forward.
What sets Dr. Chan apart is not only her expertise, but also her bedside manner. She treats her patients with kindness, respect, and empathy, making an incredibly emotional and challenging process feel manageable. It was always clear how deeply she cared about our outcome.
The nurses and administrative team deserve special recognition as well. They were exceptional every step of the way. Their support, encouragement, and compassion meant so much to us. Over the years, many of the nurses felt more like friends than healthcare providers, and their kindness made an enormous difference during our fertility journey.
On May 20, 2026, I gave birth to my first child, something that would not have been possible without Dr. Chan and the team at Markham Fertility Clinic. Dr. Chan was one of the very first people I sent photos to after our baby arrived. In fact, if we had welcomed a daughter, her middle name would have been Crystal.
For anyone considering fertility treatment, I cannot recommend Dr. Crystal Chan and Markham Fertility Clinic highly enough. They changed our lives, and we will be forever grateful. read more