stay well away from this shop i bought a bike online waited a for far too long only to be told bike…read moreparts are from russia ?! hmm not what every other bike shop has said about the same bike customer service is absolutely shocking they dont care and are just rude so do not buy from them what an awful company take your money elsewhere and be stress free

I ordered my Pashley Britianna bike from the Bike Factory as the pricing for it was excellent in…read morecomparison to other companies. Apart from it being falsely advertised as when I odered it, it was out of stock but the website not up to date. They repsonded quickly to let me know and were quick to correct it and get the process moving. It came next day delivery and I am over the moon with it. The Bike Factory team have been extremely helpful and quick to respond to any queries I've had. Thank you very much guys!! Will come to you in the future if need be.

Full of praise for this business. Its the second time I have bought a bike from Evolution. For my…read morelatest bike they spent time understanding the specification I wanted, and had no problem with my popping in a few times before I finally made my decision; I never felt hassled into the purchase and they were always helpful with good quality, relevant, advice. Post purchase servicing quality is really good, and not overpriced, but I think its best to book a service well ahead as the workshop is always busy. I have had an occasion where I needed some urgent adjustments done to the indexing ahead of a sportive I had entered - despite it being the busiest time for the shop they really went 'the extra mile' in making sure that the work was done. I think that this is a local business 'deserving' high accolade. It has my recommendation.

Awful, asked for a bike fit, they tried to charge me £100. Asked them to fix my brakes to stop them…read morerubbing, £50 asked to change cassette so i had more gears, more than the bime cost apparently. Went to another bike shop and got everything done for under £30. Really bad customer service trying to rip people off. Never ever go there

A bike shop with the cheesiest name but run by bicycle enthusiasts with charm and down-to-earth…read morenatures, so you won't be bamboozled by sale speak or the hard sell. A small shop but with a good stock and a workshop out the back. Very popular with the mountain bikers in the area and you'll be able to get good advice on local tracks. Linked with the bunkhouse round the corner if you're looking to stay a night or two and make the most of the cycling that's to be done in the area.

Took my old (2021) trusty for a service. Had really high hopes judging by the reviews (and price) …read more I wasn't in a hurry,left the bike with cyclehouse for about two weeks. Work required: service, and upon furter inspection: new chain, new cassette, new break pads back&front. Asked for the tyre change (brought my own set) Work completed by the shop: full (mid level £100)service + new chain & new casette, guys changed the tyres free of charge which I thought, was a nice touch. Issues: 1. don't get me wrong, my bike wasn't super clean but I'd thought if you're changing the chain and cassette you'd at least wipe/clean the derailleur including pulleys as well as the hub & front sprockets down from the old buildup grease and dirt/gunk. It looks a mess. Makes you think what is actually included in that 'full service' 2. Gears - after collecting and taking the bike for a test drive, noticed that rear cassette was grinding on two or three mid cogs, took it back for a "re-tune", now it's engaging on all but is very noisy and still grinding slightly on two smallest cogs. I'm no expert but maybe slight frond derailleur adjustment would help? 3. Breaks - I thought I'll do them myself as it was a tad more expensive than I would normally pay for the pads; came to changing them and the rear safety pin is missing and I'm 100% sure it was there when I dropped the bike off at cyclehouse

I could not speak highly enough of the team at Cycle house. Absolutely top draw service. I bought…read moremy first bike from them back in May of 2012 and I've not looked back. I didn't have a clue what I was looking for but I left there with the perfect bike for me. The after sales are as good if not better! The guys in the workshop must be sick of me! They assembled the bike originally and have been great ever since. They have offered me all sorts of advice. I've had a couple of accidents on the bike whilst I was getting use to cycling for the first time. The accidents left me a little nervous and left my bike requiring a safety check. The guys were quick to reassure me not to worry, just to bring the bike in at my convenience. The turn around on my bike was just 24 hours and the communications were excellent. A particular note to one of the work shop lads. Sorry I don't know his name but he wears glasses. Top draw lad. Patience of a Saint! Thanks a lot to everyone at Cyclehouse

This huge store has everything you will need ( at a price )…read more There are lot's of erected tents of all sizes outside the building and within, very helpful if looking for the perfect tent for your needs. Camping furniture, outdoor clothing, large choice of sleeping bags for juniors and adults. Also reading matter in regards to walks etc.. ( over priced as is most of the things in this store unfortunately ). I feel that Outdoor World is going to be wiped out in Warrington after this GO Outdoors has been opened, it just cant match up to the sheer size and stock of this place. At the check out I was over-charged which I questioned, the check-out attendant told me that was what was coming through on the till so I paid I then went back to the area I picked my item from to see the labels and I was in fact correct at the price I thought it was. I asked a member of staff and they sorted it out for me and gave me the refund of the difference. Took a bit of time but still it was done without question. Proves its always good to double check if you are not sure you have been charged correctly. Floor staff really helpful and friendly. Check-out staff not as helpful, could have called a manager after I queried the price but I had to go and look for myself. Over-all though good shop if you have lots of cash to spend clothing seemed very expensive! You can buy a discount card for £5 a year. Gets you money off items, actually its a pretty good deal, example a £35 sleeping bag.. £29.99 with card. Discount depends on the original cost of the item. Worth getting if you are buying a lot or go often. It can make you a bit annoyed if you don't want the discount card to see how much less they can sell items for than the retail price you have to pay without a card.. seeing as the stuff is pretty pricey already. Get the card if buying over £40 of stuff as it already pays for itself and is handy for the future. (GO Outdoors need to pay me commission for that discount card advertisement haha ) 4 stars for amount of things in the store loses 1 star for being too expensive for most things.

I had a stubborn bottom bracket with mangled spline teeth on a second hand frame I had been riding…read morefor months which had developed an unsettling creaking sound. I took the bike to sprocket and asked about replacement if they could get it out. The staff were very helpful and when I said it might not be possible to save the frame, out of curiosity they put the bike straight on the shop stand to have a proper look at it. Minutes later I was walking out with a brand new bottom bracket installed. Very impressed. Reasonable prices. These guys love a challenge.

I headed down to Sprocket Cycles to get a quote on fixing my death-trap of a bike after nearly…read morehaving a stroke in Evans when they quoted me £80 to replace my brake cable and tighten my wonky wheel. Yes - I could fix it myself but I am lazy and my bike is 50 years old so figured I'd just get a quote and see if someone professional could give it a once over. Not sure who I spoke to at Sprocket but he was very helpful and quoted me £28 for the same job. What a nice guy! I'll be taking 'Star Rider' (yes) down for a service very soon! The shop is located not far from Moor Street and is next to Warehouse Cafe and the vegan shop.

Hmmm not sure where to start with this one but i will try and be positive if possible…read more First and foremost the cost of Steve Baggot's repairs are fair but his attitude leaves a lot to be desired, i have sent people his way but most of them have come back and said how bad his attitude is. When i asked them to elaborate they said he is more interested in gossiping outside rather than showing any interest in his customers. As i alluded to earlier he does offer a fair price but theres not much to compare him too and when i sent my nephews bike in he actually took nearly a week to replace 2 wheels, not sure if him locking up earlier than he advertises has anything to do with it. He does do sales but basically he will just show you a catalogue and he orders it in. I have to say that his prices are reasonable on sales also, i paid £200 for 3 kids bikes which is not bad. All in all not a bad place but think it could be better, in particular the service. A bit of competition is what is needed i think.

It's worth going out of your way to go to a good bike shop, bf says, and he's had two bikes from…read morehere and many services and upgrades/alterations (180,000 mi on one of the bikes) and highly recommends. It's a coop where the staff are passionate, knowledgeable and cater to all customer types. In stock are great brands such as Surly and Brompton. They won't try to force you to buy something off the shelf, they will help you customise it and go the extra mile e.g. offering to loan us a bike so bf could accompany me home and giving us flapjacks! Purchase also comes with 3 free services after which bike is a good as new.

Their green signposts-bikes strapped to the lamposts on Curry Mile alerted me to the existence of…read moreThe Bicycle Doctor, which is located on one of the larger side roads off Wilmslow Road. While Neil M. makes an obvious and valid point about the larger stock of Edinburgh Bicycle Co-op, I don't feel that is necessarily a deal-breaker against buying a bike from The Bicycle Doctor which is still quite sizeable. Plus, I get the feeling that the stock offered by The Bicycle Doctor is quite savvy in its own way, with some unique products which may be hard to find elsewhere in Manchester. For example, an electric bike by Trek at £1,700 and a rainbow of cute pastel-coloured Brompton folding bikes both suggest that people are spending serious money here - in fact I don't think EBC stock electric bikes at all. I parted with cash for an interestingly versatile 100% merino wool 'buff', which can be to protect and the cold and UV also, plus a neat pair of cycling sunglasses which several people have asked me where I bought them from. I am in the market for cycle panniers, and I will definitely consider buying them from the good Bicycle Doctor, especially since they stock the high-end Ortlieb roll-top waterproof designs and even had four or so different colours in stock. On the repairs front, their website states that all their mechanics are Cytech-certified which sounds good enough to me! Lastly, The Bicycle Doctor allocates a significant corner of their precious floorspace to a rack of cycling leaflets detailing local routes, mass rides, and cycle-friendly tourism further afield - an authentic touch which typifies this Workers' Co-op which has been 'Serving the Cycling Community for over 25 years'. Thanks, Doc - you left me feeling good, and good to go!

Assembled our free bike at a very reasonable cost, efficient, polite and helpful, unlike some of…read morethe major chains in the area!

Admittedly I've not had to deal with these guys for a few years as I no longer have a bike but when…read morei did they were fantastic. The service was excellent which is more than I can say for other shops like this in chester. I went in once for some new bearings and grease and they give me the bearings for free! top quality guys.