Don't trust the estimates! They will tell you the insurance covers services so you agree to them…read moreand when they don't they send you the bill. I received a bill for $216 for services they advised the insurance covered that I would never have had done if I had been told upfront they were not covered.

From the owner: Dr. John Waters - Sandwich, IL You don't have to choose…read morebetween comfort and quality. You just have to pick the right dentist. Patients of The Waters Dental Group know that we're experts at making them feel comfortable and at ease. The minute you walk into our office you'll sense our commitment to total comfort, and our entire staff makes every effort to make your visit a pleasant one. You see, we know that comfort is more than just a gentle touch. It's an attitude. Maybe that's why our patients smile so much.

Best dentist I've been to. The office is beautiful and clean with a very peaceful and relaxed…read moreatmosphere. Staff is incredibly kind and helpful. Dr. Rob Lerohl is AMAZING! He took the time to explain and discuss with me so that I understood everything I needed to know. They give you an estimate price that includes insurance prices as well. I live 30 minutes away but I will be making First Impressions my permanent dentist!

the front desk ladies, dental hygienist, and dentists are very nice and professional…read more Unfortunately their insurance lady, Heather, is very rude and makes you pay upfront for your services. I left A message with Heather to have the Dentist call me back but of course I never received a call back. I've never been treated so poorly. I was blamed by her for her mistakes. Very rude and unprofessional. I don't recommend going there because of her.

I have had several issues with this dentist and always brushed it off until this last time. My…read moredaughter had, what I was told, 2 small cavities that need to be filled. She had them filled without being numbed because they were so small. A few days later she had pain where she had her cavities filled. The pain got worse so we went to a different dentist. It turns out both cavities went deeper than what was filled, one so bad she might need a root canal. There was a hole in one of the fillings. And there was a cavity between her teeth that was completely missed. I'm now scared about my son's teeth and if he had cavities that have been overlooked. Also a few years ago this dentist went to pull my tooth but I wasn't completely numb and I told her it hurt and she said there is no way it hurt and I just have anxiety. I should have trusted my gut back then.

THE WORST DENTIST EVER!!! Rude, arrogant, irresponsible and…read morepoor workmanship. Was unable to make a proper fitting denture. Lost my original denture and claimed it was not her fault. Her lab made PARTIAL payment for replacement but dentist took NO responsibility.

Dr. Kay and Dr. McCullum are amazing. They treat my daughter so well. She has a big dentist phobia…read moreso they know to be calm, patient, and NOT freak her out. They have wonderful payment options, take Care Credit. In fact, a few of my daughters classmates go here and talk nothing but good about this place.

From the owner: Families in Montgomery and Sandwich, Illinois, and in the nearby areas of Aurora, Oswego, and…read moreYorkville, have access to an outstanding orthodontic resource in Kay Orthodontics. Under the leadership of C. Neil Kay, BDS, MS, the practice has earned a reputation for excellence in the region, and has improved the smiles of people of all ages. Top-quality orthodontics requires a dedication to customized care. Everyone's smile is unique, and focusing on the specific needs and treatment goals of each patient allows the Kay Orthodontics team to deliver amazing outcomes. While the practice recruits some of the best dental support professionals in the area, braces and wires are always placed by the doctors, not dental assistants or technicians. When new patients come to the practice, they meet one-on-one with an orthodontist to discuss how orthodontia can help improve the appearance and function of their teeth. Conservative care is a foundational principle of Kay Orthodontics. There are no treatment coordinators to deliver a sales pitch, and no pressure to sign on for treatment that is unnecessary. Patients learn about all available treatment options and understand the full price of care before making a treatment decision. The practice uses the very best dental tools and technology to perform orthodontic services, including Invisalign...