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    Mark The Solar Expert

    5.0 (1 review)
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    Bright Eye Solar

    Bright Eye Solar

    (8 reviews)

    This is our story of installing a small residential solar system with a large electric grid…read moresupplier in a municipality of few such installations. At the beginning we knew nothing, yet we had a long strong history of working with restoration and building contractors, but this was a new rodeo! We realized the challenges of getting unbiased information about a solar installation; its reliable components; its financial aspects (beginning to end); product and installers' warranties; and dealing with municipality codes, electric grid net metering procedures, tax credit, and SRECs. While there are a number of internet sites claiming to help, many are either installers with their own particular services, financial come-ons, and system products, or "ANGI" type sites who have collected such installers. There are YouTube presentations, but again there might be agendas by presenters, rather than unbiased info. We found UnderstandSolar.com and SolarUnitedNeighbors.org to be comprehensive and helpful. We researched and gathered information, then we developed installer interview standards and questions, as well as objectives and particulars wanted within our contract with any installer. Now we reach out to installers. While we would have preferred to support local installers, the email/text responses cascade in from both 'national' installers and from 'ANGI' sites. Ironically, even though our some of our local installers are members of 'ANGI' site, none of them are passed to us. The nearest installer offered was 200 miles away...ah service from a distance "when we get enough clients in your area, we'll contact you". SOLUTION: Reach out to our Real Estate and banking folks...ah, let's get local! We were recommended to BRIGHTEYE SOLAR, LLC... "We went with Josh cuz we knew the family and he did our first business system, but BRIGHTEYE SOLAR offered a better price, warranty, and service, you should check them out." After interviewing five other local installers (within 30 miles), each addressing, as best they could or wanted to, our interview standards and contract wishes, BRIGHTEYE SOLAR's Dan showed not only his personal and professional attention to us, but also confirmed that BRIGHTEYE SOLAR does the same. Our initial meetings with Dan were followed up with email and phone question/answer sessions. At contract signing time we met with the company's owner Jim to create and agree with a mutually constructed comprehensive contract and system proposal (location, components, warranties, time-lines, follow-ups, etc.). Within two weeks a knowledgeable crew of Adam (electro-tech), R.J. and Sam carefully explained and completed the 17 PV panel installation in two days. They kept the work site clean, orderly and made adjustments based on our on-site preferences, which did not violate the site plans provided to us by BRIGHTEYE SOLAR's client contact Yvette. Yvette expertly resolved all the inspections, net metering contracts, and SREC contracts with continued email/phone contact with us. Project manager Austin confirmed the system's effectiveness on day 2 of installation; was present for municipal site inspections (passed); and effectively established the system internet monitoring, and its net metering with the SREC service. So, the story's continues...we did the necessary homework; determined what we wanted in a system and who we wanted to work with based on shared criteria; went through the people processes to find a firm, which was personable, professional, accommodating, comprehensive its service and communication; and followed through with integrity to our system's completion. Don't believe us...go with BRIGHTEYE SOLAR. Ask them for our contact so you can verify our solar success story... we await your contact! Yup...great price for value of products, installation, and service.

    This review is for installation and process only, I have yet to experience the system itself due to…read morelengthy delays. Bright Eye honestly has been a nightmare. I have never dealt with a company so unresponsive and unprofessional. Yvette Turner who is the point of contact there is THEE MOST unprofessional representative I have ever dealt with. I have no idea how that person still has a job at Bright Eye. For the amount of money we spent on this system, if it wasn't already installed on my roof, I would have canceled my contract with them. The owner of the company is a nice guy and has been working out the major issues we came across however, when it comes to trying to get ahold of some one when needed no one answers emails or the phone with urgency. This company also operates out of PA and serves Maryland however, if you live in Frederick the electrical permits required are different than most Counties/States so be prepared for a lengthy delayed process in permitting. I would recommend working with a solar company that has been serving your local area for a while so they know what to expect.

    Palmetto Solar - Sky View

    Palmetto Solar

    (2 reviews)

    Shady practices…read more Considered working with this group to get leased solar panels. Signed the agreement, but had voiced concerns about the condition of our roof and whether they would be good to install. They bypassed their own roof inspection to RUSH the job through. The installers wouldn't install because they were convinced the roof wasn't in good enough shape. The quote to fix the roof was 12k from a separate vendor and wasn't worth the solar savings. Their project manager, in an attempt to "save" the project tried to layer in the roof repair costs into the lease amount, which increased the liability and sent a new agreement. When I declined, he threatened me with up to $10,000 in cancellation fees for a project that literally hadn't even started. Fortunately, I have experience with reviewing contracts. This was such an obvious scare tactic. I was easily able to cancel the project through their normal routes without consequence, but any kind of scum project manager that would threaten that needs to be fired. I cannot imagine an older couple on a fixed income seeing that and not being pressured/manipulated into a lease. I intend to file a complaint with the AG Consumer Protection Division and get this company investigated for this. Don't give your money to companies that employ these kinds of people and tactics.

    DO NOT LET THEM IN!!!!!!!!!!!!!!!! THEY MAY LIE AND SAY THEY ARE WITH ADT AND THEY ARE DOING A…read moreSECUIRTY CHECK!!!!!!!!!!!!!! ASK FOR STRICT ID! a woman said she partnered with ADT from Palmetto! They neglected to inform about about the actual company they work for! They will lie and say you get a year free off your security system! biggest lie ever! you have to have the system installed by that companies smaller business not the big corporation. upon canceling the next day to get the person out of my house after 3.5 hours and she knocked at 8pm, they charged me a fee with no loan and no money down! After signing to get her out....before I could wake up at 6 am they already cut my power from the grid and my electric provider and said solar would be installed in 2 to 3 weeks! the city was about to shut off all my power off on MONDAY because of this...BECAUSE THEN YOU NO LONGER HAVE AN ACCOUNT WITH THE STATE GRID TO PROVIDE YOU POWER!!!!!!!!!!!!!!! when contacted they just said no call this department....no call this department....we cannot transfer you, hang up and call this number....it is a different number TO THE SAME COMPANT AND VOICE/PAD TONE!!!!!!!!!!!!! I live in TX the law does not favor solicitors or trespassers.

    Mark The Solar Expert - solarinstallation - Updated May 2026

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