My husband and I have spent upwards of $10K at Dr. Sofonio's in the past 5 or 6 years. We were offered a special to get a facial peel and facial. I had the first part. I called to make the facial part in early April with Desiree Wesson, MA. for Tuesday 4/4/23 at 12:30. I arrived to find that she didn't even work on Tuesdays. I made another appointment for today, May 17, a Wednesday when she worked for 12:30. I showed up to find that the office staff had not written the appointment in the book. MY second and final attempt to have this done made me infuriated. I was told I could make a third appointment hours from that time or come back another day. I wasted 2 hours on trying to get two appointments. I announced that I would NEVER use their services again and would return to Dr. Odon. I want my money back and an official apology. read more

I had a chin tuck & am very pleased with the results. The results are subtle, which is what I want. It was pain-free from surgery to recovery. DJ read more

Dr Sofonio and the whole staff were excellent . I'm very pleased with my procedure . I'm also going to be going in for two more procedures in the future . Looking forward to them and the excellent care . read more

After working for plastic surgeon in Denver Colorado I was very anxious finding doctor here in Palm Desert area. I sure lucked out. Dr. Sofonio did incredible face lift and CO2 peel for me. Very very pleased. Left my info with Kyle(love her)if you need to talk to me. Danushka Flanagan read more

I went to Dr Sofonio for a serious problem with lumps and excess tissue under both eyes , I looked horrible ! I had a very comfortable conversation with Dr. Sofonio and knew he was the one to help me. We scheduled my surgery , I was amazed after the surgery and follow up visits during my recovery . My eyes are normal !!! The scars are almost noticeable. ( only I can see them ). anyone that go to Dr. Sofonio will never regret their decision , the office staff are amazing and the Dr. as well . I look 10 years younger when finished cannot thank him enough! if you need help you cannot go wrong here !! Jeanette read more

It took me almost 2 years to move forward with upper eyes, cheek & mini facelift. The day of my surgery, during the final consultation , I had added a few more things to be fixed like filler put in my smile lines and fat taken out of my chin. Dr. Sofonio is truly an artist..He didn't try to upsell me. The goal was to keep me looking natural. If I had to do it again he is the one for the job!. If anyone is looking for this type of surgery, he's got to be the best.. I live in the San Francisco Bay area. I searched far and wide, and could've choosen any surgeon.. Dr.Sofonio had the best credentials and his approach to customize a plan that just fit me...he is definitely not a one size fits all. And Wow.. I am such a scaredy-cat and I do analysis to paralysis on things like this, but I have to be honest and saying that this completely exceeded my expectations. Oh and by the way ...it got me to quit smoking before my surgery .I know kind of an expensive way to quit but in the long run I've probably saved a lot of money. Got a two for one... the before and after pictures, don't lie what a huge difference. Thank you Dr Sofonio and to Kay my blessed nurse who stayed with me the first night. I will add the before and after photos once I have them. read more

I had an appointment with an older gentleman named Tony, I believe his name was. I cancelled my botox appointment with him in the middle of our conversation because he was so off-putting. He was very dismissive of what I was asking for and negative about the questions I was asking him. He did NOT make me feel welcomed, which is incredibly disappointing. I would like for him to be aware of how he treats his patients and understand how to make women feel comfortable and positive about themselves when they are going in for procedures. I am very disappointed in his bed side manners. I will not recommend this office for anything. read more

Went to Dr. Bonakdar for fillers. The fee was more than other doctors. I went back because one my folds needed to be filled fuller. Something that should have been done correctly the first time. I was charged an additional $400 for the same area. I also did not care for the way in which I was told what the fee would be. A piece of paper was shown me with the price on it as the doctor was doing the injections NOT before. That was my fault for not asking....... DON'T MAKE THE SAME MISTAKE read more

This is a review about a treatment i did during their November special for Juvederm for $300 back in November of 2017. I booked my appointment over the phone. The day of my appointment they couldn't find my appointment because the consultation was not with dr Sofonio but actually with another doctor that works in the office. I walk over to the private room and I'm handed a little piece of ice in a balloon to numb my lips. I've gotten my lips done before and every single office uses topical anesthesia for your lips to numb for at least 30 minutes so this was slightly off. The doctor arrives in the office and immediately leaves the room because he had to take a phone call that lasted a while. He comes back and fills in my lips quickly with juvederm without asking me a question about the shape of what I had in mind. It was painful since my lips weren't fully numb due to the ice that I rubbed all over my lips. I left with swollen lips which is normal but once the swelling went down my lips were uneven which lead me to email the office and I never got a reply back. I just went to a different med spa where the first thing the nurse asked was "who screwed up your lips?" They are now even but I honestly wouldn't recommend going to Dr Sofonio to get your lips done even if it's at a really great price. Sometimes you get what you pay for. read more

Mark Sofonio, MD - The Juvederm filler was injected mainly on one side. - Cosmetic Surgeons Near Me - Rancho Mirage, California

I went to Dr. Sofonio for botox because of the great pricing I had seen in his TV and print ads. $7 is a great price. As a new resident to Palm Springs, I had another very competent surgeon in Beverly Hills and my sister works for a major med spa in another state. Let's just say I am familiar with procedures, their costs and what one should anticipate in terms of results. The service was quick, painless (minimal) and Jon was an excellent injector. Anyone can provide Botox. Anyone. What separates a mediocre from an excellent practitioner is who injects the product and what techniques they use. Also someone that sees a lot of patients with excellent results is generally going to be more skillful than someone who does not. The service is quick, efficient and the results perfect. i feel and look refreshed and not so tense. I don't want to look plastic or fake or weird: perfect. I see others have posted about not being satisfied. Jon is not a warm-fuzzy guy and I have been to places where people were super friendly and huggy - but not as skilled. Frankly, skill and getting the results I want is most important to me. Another post said Jon would not give him an injection where he wanted it. I THINK THAT"S GREAT. He told me the same thing and said it was unsafe. I asked questions and received feedback and was okay with the answer. No practitioner should EVER do a procedure they feel is risky or may not get the desired result. The fact they said NO, should be respected and NOT perceived as them being a jerk. There are too many plastic surgeons who will do anything someone asks for the money and that is unprofessional. I wouldn't agree to do something if I thought the person would not be satisfied REGARDLESS if they had the procedure done 1,000 times. Finally, I received a consult on a surgical procedure and am contemplating it now. There was no high pressure. There was a request for a deposit, but which is normal and appropriate for elective surgery not covered by insurance and all doctors that I know require a deposit. I once had made a deposit and there was work conflict and I had to reschedule. Because I provided sufficient notice, they just applied the deposit to the re-scheduled procedure. No doctor's team wants to rip off your deposit. They just want you to be committed and vested in the procedure and know you're going to show up. In summary, my experience was great (I went back for a quick touch up last week before a family reunion) and I would recommend Botox from Dr. Sofonio to anyone. For other procedures, I feel comfortable with my experience as well. Finally, I recommend that people get real in terms of expectations, be ready to understand risks and outcomes and you will have a great experience wherever you go. read more

Mark Sofonio, MD - Great Staff! Pretty in Pink! - Cosmetic Surgeons Near Me - Rancho Mirage, California

Over the last few years I have had botox injected in my face by John Poling. The first time John did it he took his time. He studied my face and had me squint my eyes and make facial expressions before he started injecting. The next few times seemed rushed but the result was satisfactory. Fast forward to Monday January 29th. I arrived a about ten mins early to the office. I signed my self in. Within 4 minutes John appeared at the door and told me to come in. I was quite pleased that I didn't have to wait long. Within 10 seconds of sitting in the chair John had stuck me with a needle and proceeded to stab me in several places. The whole procedure was over in a matter of seconds. He said "That's it" for which I interpreted to mean that I was to get up and leave right away. Five days later my right eye severely drooped to the point I could not open it. I was in complete shock. It progressively got worse. On Monday I called the office and was told to come in. I drove immediately to the office and was let in quickly as I suspect John didn't want the patients waiting to see my eye. He sat me down and basically told me that "This sometimes happens" and tough luck for me. He said it would wear off eventually. He stated that in no way was any of it his fault. I reminded him how fast and reckless he seemed when he injected me. He stated "I've done so many of these procedures that I know what I'm doing" He accepted no responsibility and said that this happens randomly once every year or so and that I was just unlucky. The experience has been a nightmare. My eye is STILL nearly closed a month later It makes it difficult to drive and work. Instead of improving my appearance, he made me look like a stroke victim. Nearly all my friends and even strangers look at me stunned and ask what happened to my eye. I do handyman work and meet with dozens of people each week. I make sure I tell them the details of my experience at THE OFFICE OF MARK SOFONIO at the hands of "John the injector" This was plain and simple negligence and malpractice on the part of the office. I should add that I wrote Sofonio a letter asking him to please help me and he completely ignored me.i read more

Mark Sofonio, MD - Cosmetic Surgeons Near Me - Rancho Mirage, California

I have had a few procedures done by Dr. Sofonio. He has ALWAYS been nice, professional, and accommodating. He backs his work, is very exacting for different procedures, and makes sure one is happy! I have see the work by other doctors, and they do not compare. With his work, there is less swelling, and the results are wonderful! His staff have been very nice too! Elizabeth, Bree, Jackie, and others (I am sorry if I did not name you!) have been so sweet! After all of the work he has done, he is still my favorite doctor - okay, after my son (who is my favorite doctor!) Love you guys! XOXOX Gail read more

Disagree with Merry's review! Love the staff! Plan to make an appointment in March! Kyle was awesome to me all the times I have been there. Dr. Sofonio always has a smile on his beautiful face! Greatest people! read more

A huge thank you to Dr Sofonio and his amazing staff especially KYLE ! You guys are all so amazing. I would highly recommend Dr Sofonio for any need you are looking for you. Great staff, extremely friendly, and very attentive. Once again thank you ! read more

Not exactly sure why I was charged for a consultation (it wasn't cheap), when it says on his Yelp that it is complimentary.

I will only see Doctor Bonakdar aka Dr. B. She is the best clinician in this office. It was difficult for me to find someone with the expectations I have for myself when it comes to fillers and Botox. I get compliments on my lips and fillers almost daily. Doctor B is highly experienced and takes the time to listen to me and she treats her patients as individuals, not numbers. She takes pride in her work and her injection style is superb. She treats her clients with style and class. I will not see any other doctor. So, if you frequent Doctor Sofonio's office for injections, make sure to see Doctor B!! read more

This was all-in-all a delightful experience. From start to finish, Dr. Sofonio was extremely professional and responsive. He spent considerable time discussing the procedure - both before and after the surgery. I had three follow-up appointments which were all very satisfying. He staff is also extremely accommodating and willing to answer any and all questions. When I visited the office, all proper Covid protocols was followed. I can't recommend him enough. read more

Dr. Sofonio is a Michelangelo body sculptor. I cannot fit in the detailed ringing endorsement for my Tummy Tuck in this Twitter Box. Here is a LINK to my detailed endorsement: dermodynamics.com/SafonioComments.pdf . It was the best investment I ever made on so many levels. read more

My experience at this office has been excellent. I went to see Dr. Sofonio to perform a procedure that other doctors would not. He was knowledgeable and experienced and very sympathetic about my issue. I had many follow-up appointments, included in the price of my procedure, and he wanted to be sure I was happy. I am happy and feel better about putting myself out there in the world. I have also been happy with Jon Boling. I find him to be very experienced and knows just what he is doing to get the desired results. He has done for me what other technicians have not. The only reason this business did not get the highest rating is because most of the time I have to wait a very long time after my scheduled appointment time to see Dr. Sofonio. Bring something with you to read! read more

I started going to Dr. Sofonio's office a few years ago for laser treatments on brown spots. The results were amazing. As I have aged, my skin needed "more." I met with Dr. Sofonio and decided to have the CO laser treatment on my face. He was very informative about the procedure. I believe he is a very skilled and caring individual. I am thrilled with the results. Now that I have dipped my toe into the well of cosmetic surgery, I might just dip in again...but only with Dr. Sofonio. read more

I wanted to have filler done again by Nurse Shirley, who does a great job. Since she was on vacation I made an appt with John. Big mistake...he said he couldn't provide Juvederm where I had it before, with great results by Nurse Shirley. He told me Sculptura was a great product and less expensive. I was so disappointed that there were no results and knew the internet recommended 3 sessions. He also told me I needed additional work. I felt I was scammed and mislead. Basically, threw away my money. read more

I have gone to Nurse Shirley for years and sadly she has retired. Today, Botox with John. Before I could even sit down he starts in about COVID and his politics. Obviously a Trumper. Has no business bringing his political views to Dr Sofonio's office. I finally told him I didn't agree with him and to stop. I have no idea what kind of Botox job he did on me. He really didn't care about me and why I was there. Will never come back as long as John is there. read more

Called to schedule a consultation and told that Dr. Sofonio is a VERY busy man and pretty much doesn't have the time to meet unless you pay $100.00. The amount would then be applied to a surgery should one proceed. Elizabeth SHOULD NOT be handling calls. I would NEVER let this office touch me. Not only was she unprofessional but condescending. While I agree that potential patients may be interested in wasting money for a consultation, I would rather take my business elsewhere and find a equally or better qualified doctor. BEWARE of this office. I should have read more YELP reviews before I even called, lesson learned. Asking patients to sign a waiver to try to prevent them from speaking negatively (honest I would assume) is alarming.... read more

I see Jon for my Botox. He's very gentle and he doesn't leave a bruise. Jon recommended that I speak to Dr. Sofonio about a CO2 Laser peel, which I eventually did. I just completed the procedure and now week,over two weeks I'm thrilled with the results. The entire office staff are very caring, professional and friendly. They know your name!. I highly recommend this practice. read more

John is wonderful! He is no nonsense, quick and precise. I enjoy coming here. I once came to an appointment to get Botox and he turned me away because it was too soon. Rather than give me unnecessary injections and have to pay more when it wasn't time. I, personally have never ever experienced this before. Usually businesses are all about the money and not really that concerned in your overall well being. His actions in doing this spoke volumes about his integrity. Caring, kind, honest! Thanks John, you always makes me feel and look more beautiful. Highly recommended. read more

First time visit to see what my options were. The staff is exceptionally nice and informative for any questions. John was gentle and before I knew it my tune-up was done. The environment and office is clean and well kept. Elizabeth was very informative on a new skin regimen they offer and very detailed on how to use it. I was impressed with her kindness and customer service. I look forward to my next visit because I know I'm getting Excellent service. Great job to the entire staff. read more

I just love this office and staff, they truly go above and beyond to make sure you are a happy and satisfied patient. Nurse Kay Ward is an absolute angel and made my procedure something I actually looked forward to, they are very fortunate to have her on staff! Kay is so knowledgeable and her experience and the kind hearted spirit about her helped ease my initial apprehension during my first appointment. I also found Shelia at the front desk extremely caring and helpful, she is also so a true asset to this organization! The office as a whole seems to genuinely care and treat you like family, that is rare these days. As a testament to my loyalty to Dr Sofonio and his team I actually live in Dallas Texas (there are plenty of top rated cosmetic surgeons/med spas here) but travel back to Palm Springs to have my procedures done by this exceptional team! read more

I felt like Jon doled out Botox like an assembly line. At least in my case, he didn't seem to evaluate where it should go and I feel as if I got a generic, one-size-fits-all treatment that didn't work. Additionally, I'd booked at a price confirmed both when I made the appt. and the day before on a commercial. After the injections, I was told it was more! I haggled and was subsequently given the lower price, but really...? read more

Shiela is absolutely rude on the phone! When I asked her what exact treatment I received last time in the office she replied, "I don't have your chart in front of me" not even willing to simply place me on hold while she got my chart to answer my question. I thought that is her job as answering phones? To answer questions that any patients may have. That she is more than capable of answering. Bad bad bad customer service. Not friendly whatsoever. Nurse Shirley and how well she is at her job is the ONLY reason why I'm keeping my appointment. read more

I went for a consultation. I sat there for an hour waiting with nobody else in the waiting room with me. I finally just got up and left. They called and offered me a free facial and I said nope ! very unprofessional I would never ever go back there again. read more

I've had multiple procedures done with Dr. Sofonio. One at 16 and the other at 25. Both went amazingly and I'm so happy with the results!! Love this office and will never go anywhere else! read more

On behalf of me and some family and friends I have referred, I am happy to share my extremely positive review of Dr. Sofonio and his entire practice. Every aspect of every one of our experiences here deserves absolute praise and gratitude. Whether it has been cosmetic procedures (i.e., BOTOX, fillers, Ultherapy, etc) or surgical procedures, we all have always had nothing but top notch experience, service, and even wonderful "bedside manner" by Doctor and his awesome team. Doctor Sofonio is incredibly gifted in what he does, and he and his team treat every patient with honesty, respect and great care. They stand by their work, they're totally honest and fair in their consultations, they never try to upsell, and their personal attention and care is very much appreciated. read more

I just recently started going to Dr Sofonio's office for Botox with John Poling. After my second visit John Poling started going into how he would love to kill Hillary Clinton, then started with his Pro Trump rants and how awesome Donald Trump is and how those Mexicans deserved what they got! After my appointment I was shaking when I went to pay my bill, I told the office staff what just happened, they just looked down. Sad sick people! read more

Dr. Sofonio is at the top of his game, I highly recommend this practice. I recently had some work on my forehead and around my eyes. Dr. Sofonio addressed all my concerns for a beautiful result. It's only been a few months and it looks great. Thank you so very much. read more

I am a repeat (customer) patient of Dr. Sofonio and again, I am thrilled with the results! Dr. Sofonio is a very kind man with a good sense of humor. He took the time to really understand my concerns and provided careful suggestions. And, I cannot emphasize enough how great his support staff is! The office is beautiful and convenient with no need to go to an ER. His prices are very reasonable; and believe me, I am not a wealthy woman! My friends have been truly astonished by the outcome of my procedures by Dr. Sofonio. I highly recommend Dr. Sofonio for anyone considering improving his/her appearance. It is money well spent and this is the doctor who will ensure it is done right!!! read more

One of the Worst experiences ever. All of those advertisements you see in the paper with great prices are done by a PA who comes across like he is above you no matter what you say. I have gotten the same thing every time (Radiesse) in a spot (over 6 years now) btw... I asked for Radiesse which is indicated to excel in this particular area/spot and have had it applied in the past and he said "I don't do that in mid face" which by the way, it is clinically indicated for this area. He was almost arrogant in attitude so I left extremely disappointed. Think about it, why would you think a plastic surgeon would waste time his time with fillers? He rather do surgery and make the big bucks. So, you want to go to a PA to tell you what you need done vs asking you what you are trying to achieve? Feel free go here. He doesn't make it an even playing field to facilitate communication vs inserting his own opinion. As for the doc, didn't meet him. I wouldn't now with that PA on staff. Nor would I recommend him. read more

I love the doctor, but the staff is just snarky. That is why he gets low ratings. The staff are not welcoming, from Kyle on down they bite your head off. I would rather spend my money elsewhere and get better customer service. He is nice but when your staff are rude, it hurts your business. I have had three people who have money to spend, say they will not go there because the staff are rude and unaccomodating. They act like you are just a number, and they have plenty of business and don't need you. Kyle has been rude several times and a few others have too. I just can't take it anymore. I will go where the staff and doctor can be civil and nice. read more

I have been a patient of Dr. Sofonio's, well, possibly 20 years. He was pretty young when I first met him. I had been to two other surgeons, so had a pretty good comparison. Dr. Sofonio is the best. He is interesting as well. His work is meticulous and he keeps his patient as long as they need to see him. I did not see him for years and when I returned, it was as though no time had passed. He is quick, but you can trust his diagnoses and his recommendations. He actually goes above and beyond a bit, and is very competitive from a cost analysis I have done locally, for myself. I would not go to anyone else for cosmetic work. Ever. I am new to Yelp, so I hope my review is appropriate. Thank you. read more

Beware! My best friend & I just went to a consultation for our regular maintenance of Botox. Read all the horrible reviews on Yelp but we still wanted to give the $7 Botox place a chance. Waited for over an hour in the completely filled waiting room that had one television that played the doctors commercial on repeat! Annoying! Went into the room finally...where the nurse who had more paper work to fill out and then asked me what I would like done. I said I wanted to have a very natural look as I have had experience with Botox before & I didn't want too many units to start off with since I had my last injection in November. The nurse said I HAD to have 35 or more units of Botox or it was not worth it for me or her to give it to me. I asked for less than 30 units and they said that wouldn't do anything which is crazy because I have never had over 24 units at one time, EVER! I don't need more than 20 units max! I have been getting Botox long enough to know a rip off and or scam - this place was not right for me or my friend. My friend and I didn't even ask any more questions and we walked! Beware! Worst place ever!!!!!!!!!!!!!!! read more

Dr. Mark Sofonio is an outstanding board certified plastic and reconstructive surgeon who was voted the best plastic surgeon in the desert for 2021-2022. He is professional, caring, answers all questions and never makes his patients look like they are 'over done.' He is an artist and works with the patient to achieve the most realistic and best result. I highly recommend Dr. Sofonio to anyone who wants to improve their looks. I did and I'm happy I chose the best of the best, Dr. Mark Sofonio. In addition, his office manager and staff, nurses, estheticians, all who work with and for the Dr. are superb in their friendliness and job skills. Thank you all, and thank you Dr. Sofonio. read more