Came here and had TERRIBLE customer service by Karen. She's rude, fake, and condescending. We paid…read morea lot of money for terrible customer service. She caught an attitude and was just very rude. DO NOT COME HERE!!

From the owner: Cosmetic Procedures. Botox Injection, Cosmetic Fillers, Forehead/brow Lift, Eyelid…read moreSurgery(Blephroplasty),Face Lift, Chin & Cheek Implants, Facial Liposuction(Submental),Laser Procedures. Oral Procedures. Wisdom Tooth Extractions, Dental Implants, Dento-alveolar Surgery, Oral Pathology, Bone Grafting/Reconstruction,Sleep Apnea/Snoring-related Surgery.

The phone number listed is not correct. It is someone's personal cell phone. Phone number needs to…read morebe corrected!!! Correct number is 256-386-1450

If you have to have a mastectomy and are looking for a great plastic surgeon, then make an…read moreappointment with Dr Patrick Wilson. You can be assured that your reconstruction will be not only successful, but you'll end up happy with the way you look when it's all done. We clicked with him from the day we met, and his friendly and positive attitude helped us get through this trying time. Ask yourself, when was the last time you had a doctor who not only had a sense of humor but actually talked to you like a human being? He was very good at explaining all the procedures required for the reconstruction and always made sure we knew what was being done. He never tried to convince us that he knew what was best and always let us decide what direction to take. We couldn't be more pleased with Dr Wilson and highly recommend him to anyone who's looking for a plastic surgeon.

UPDATE: Response to owner: I want to clarify my experience after the office response. I scheduled…read morethis consultation in advance and specifically asked staff when I should arrange my Uber home. I was given a timeframe and relied on that guidance. After arriving on time and completing intake and photos, I was then told there would be an additional 30-45 minute delay before seeing the doctor--contradicting what I had been told earlier. I was also informed my Uber would continue charging while waiting, which created a stressful and impractical situation. While the office states I left voluntarily and that consults take about an hour, my decision was based on the inconsistent and changing timing communicated by staff during the visit. The core issue here is not the length of a consultation, but the lack of clear, coordinated communication. I did receive a refund of my deposit, but patients should be given accurate expectations upfront, especially when arranging transportation. I scheduled a consultation with this office before I even moved to Alabama and paid the required $100 deposit. Unfortunately, my experience was extremely disappointing and ended up being a complete waste of my time. The front desk staff were pleasant, and the initial part of the appointment went smoothly. I had photos taken and met with another staff member who was very kind and professional. However, after that, things quickly went downhill. Before arriving, I specifically asked when I should schedule my Uber home and was given a timeframe by the office. I planned accordingly. After waiting, I was then informed that it would be an additional 30-45 minutes before I could even see the doctor. Several staff members responded with comments such as, "I don't know who told you that," and made it clear that the wait time I had been given was incorrect. Rather than taking ownership of the miscommunication, I felt like I was being brushed off. What was most frustrating is that I never even got to see the physician despite arriving on time, completing all of the preliminary steps, and paying a deposit for the consultation. The lack of organization, poor communication, and unprofessional handling of the situation left a very negative impression. I understand that delays can happen in a medical office, but clear communication and accountability matter. Unfortunately, this experience did not reflect the level of professionalism I would expect from a surgical practice.

I bought the LivingSocial deal for Laser Hair Removal because it was such a deal ($100 for 6…read moretreatments in a small area, like underarms). Dr. Degraaff is great. When she first meets you she talks you through everything. She tells you how the laser works, what it will feel like, what you'll see in the weeks to come, etc. She has a great "bed side manner" and she seems to never be running behind schedule. If you're doing the laser hair removal you'll need to go back every 6 weeks for at least 6 treatments. The laser works best on dark hair and the area needs to be shaved prior to each treatment. The pain is not too bad, kinda feels like getting popped with a hot rubber band and it's really quick. I very rarely wait longer than 5 minutes in the waiting room, and once I'm back in an exam room I'm in and out in another 5 minutes. The staff here is great and when I complete my treatment I'll provide an update!

I had a procedure done here & now calling to book more . Excellent, no pain ! Very helpful staff $…read morereasonably priced.

A week ago I had a suspicious mole removed from my left ear along with a cyst on my left cheek. I…read morehad outpatient surgery at Crestwood. I returned to Dr. Durst's office today for removal of my stitches. The level of care from his receptionist to his nurse and himself has been excellent. I am not the typical patient in that I am not having augmentation, liposuction or any of the other services this office provides. I wanted a good plastic surgeon to minimize the scars from two lesions being removed. Dr. Durst and his nurse are awesome!!!

After having a very expensive surgery I was scheduled for a follow up appointment. I showed up for…read moremy appointment and after an hour setting in the waiting room I rescheduled. Showed up for my appointment a second time and was left setting in a room alone for an hour. I had to leave due to the fact I run a business that requires my presence. The doctor had not even showed up at work. I feel so disrespected by this man I'm sick to my stomach!!! There's no decency in a doctor who disrespects his patients!

From the owner: "I strive to understand the desires and concerns of each patient. Then I explain the options…read moreavailable to accomplish their goals. We really become partners in achieving the best result that meets their expectations."

Wonderful experience, grade A patient care and excellent outcome! I highly recommend Dr. Durst and…read morehis team for all your cosmetic needs.

From the owner: Dr. David L. Durst provides each of his patients with individual care to meet their needs. His…read morepractice gives patients a private and safe alternative for their elective procedures. Please visit our website to learn more.

I was referred to Dr. McLain by a personal friend that works in a competing office. Once I arrived…read moreI was greeted and made to feel at ease and did not wait long to be taken to an examination room. Dr. McLain went over a couple of options and explained the benefits and risks of each. I was given the opportunity to review the cost of the procedure and decide without pressure how I would like to proceed. I was out of his office within 30 minutes of arriving. Although the time was short, I was completely satisfied; so much that I made my appointment for my procedure that day. My next appointment was for my procedure. Again, I was greeted warmly by his staff who remembered me. As I was anxious, I was grateful that again that I waited a very short time to be taken for my procedure. The night of my procedure, I received a call from Dr. McLain from his personal cell for follow up. That truly impressed me and showed me his level of commitment to those in his care. I cannot stress enough how warm and welcoming Dr. McLain and his staff presented themselves to me. Having any surgical procedure is very stressful. However, my stress level was relatively low due to the atmosphere they have created. I highly recommend Dr. McLain and have since move all my continuing business to his facility. Just do it, you will not be disappointed.

I had a medical emergency and needed a tooth extracted. I'm a disabled senior citizen, Medicare and…read moreAetna PPO Freedom plan. I was told by a woman on his staff that the DO NOT ACCEPT ANY Medicare patients. I was also told that he DOES NOT PERFORM root canals. Only extraction. An oral surgeon with many accolades, decades of experience and very impressive academic credentials who doesn't do root canals. Then I read his profile further and learned he also specializes in cosmetic breast augmentation surgery. More expensive for sure. Enough said. Very disappointed because I've enlisted his services before and was very impressed. That's the reason I called them first.

Love him and his staff at new office Prime Care on Ana Drive!read more