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    Services - Mark Perry, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

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    Tooth filling replacement or repair

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    Aspen Dental - Texarkana, TX

    Aspen Dental - Texarkana, TX

    2.6(11 reviews)
    19.0 mi

    My first trip to Aspen Dental. And I was so surprised by THE most thorough dental exam I've ever…read morehad. And I'm old! Multiple X-rays from more angles than I could even imagine. Periodontal charting to diagnose gum disease. And something new that I've never seen before...an intraoral camera photographing my entire mouth and producing color photos/videos that are amazing. Non-invasive, better oral care, and convenient diagnosis - isn't that what you've always looked for in your dental check-up? The people were all friendly and informative, from check-in, through X-rays, hygienist exam, dentist exam, and accounting. I said accounting because, once again, this is something new to me. They provided me a detailed cost analysis of everything needing to be accomplished for my oral health. It showed the cost before insurance and after insurance for each procedure, and I knew exactly what I would be required to pay upfront. What a concept! Thanks to the entire team for providing the best dental visit of my life.

    I've been a paying customer at Aspen Dental on Richmond Road, Texarkana for many years, and I've…read moretried to give them the benefit of the doubt. But after multiple frustrating experiences, I feel compelled to share my story. Back on February 18, I had a full-day appointment scheduled, took time off work, lost a day's pay only to arrive and be told their technician wasn't in. No call, no heads-up. The same receptionist who's always there could've notified me the day before or even that morning. She didn't. Fast forward to last Thursday, Oct 30, 2025: I stopped by to ask about a repair and warranty coverage. She said it was covered and to bring the item in at 8:00 a.m. Friday and it'd be ready by noon. I did exactly that. The technician confirmed after I asked that they'd remove the liner to do the repair. I called at 12:20 to check if it was ready, and the receptionist said yes. I left work and headed over. Then came the curveball: she called me en route, rudely stating I had a "12:00 appointment" and she was closing at 1:00. I was confused, there was never an appointment, just a pickup time. When I arrived, her attitude was dismissive. I reminded her that I paid premium for the item and deserved basic courtesy. Another clerk chimed in with "Sir, you need to just calm down." Calm down over what? No one told me they closed early on Fridays. She was in a Halloween costume, so maybe theatrics were part of the day. To be fair, the technician did a great job on the repair. But the front desk experience was consistently poor. I was offered another appointment next week, but I said I might not return. I prepaid for a seven-year package, so I may have no choice. As I left, the costumed clerk hollered "Have a nice day." I let it go. But I couldn't help noticing: in 2019, the parking lot was full. These days, it's mostly empty. That says something.

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    Aspen Dental - Texarkana, TX
    Aspen Dental - Texarkana, TX
    Aspen Dental - Texarkana, TX

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    Mark Perry, DDS - pediatric_dentists - Updated May 2026

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