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    Flagship Oral, Facial, and Dental Implant Surgery

    5.0 (3 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Flagship Oral, Facial, and Dental Implant Surgery

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Flagship Oral, Facial, and Dental Implant Surgery Photos

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    Sam Khoury ,DDS, MS  - Dental Implant & Periodontal Surgeons

    Sam Khoury ,DDS, MS - Dental Implant & Periodontal Surgeons

    2.3(3 reviews)
    0.9 mi

    The office is clean and modern. My hygienist, IIva was excellent. Warm, thorough, efficient and…read morepatient. The downside, a major one, was that I was charged $80 for "Oral Hygiene Instructions". This fee was included in my estimate, but for a sum like that I expected a face to face with Dr. Khoury on how best to care for my teeth moving forward. So I never thought of questioning it. What I received was a plastic bag containing a toothbrush, floss, a small tube of toothpaste, a small bottle of mouthwash and instructions on how to brush my teeth. Exactly what you receive at no charge from any dentist's office upon completion of treatment. That's it. No meeting with Dr. Khoury, just a party gift. Although I disputed the fee, the best they would do is cut it in half. The office manager claimed that it's not against the law for such a fee. But there really is an ethical issue regarding the fairness of it. Especially when one takes into account the considerable expense of scaling and root planing. Do they really need to tack on an additional $80? For no service? Greedy, unethical and callous. Needless to say I won't be returning for any further treatment there.

    I had an implant done by Dr. Cabrera here. First, the staff is friendly and their breakdown of the…read morepayment plan and costs is very transparent compared to other offices I've been to. In fact it's the main reason I chose this office. Dr. Cabrera is exceptional. He's very friendly, kind, patient, and has a very delicate and precise touch. I had 2 implants before and this was by far the most seamless experience and my healing time was faster with absolutely zero issues. I highly recommend him.

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    Sam Khoury ,DDS, MS  - Dental Implant & Periodontal Surgeons
    Sam Khoury ,DDS, MS  - Dental Implant & Periodontal Surgeons

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    Russel Bleiler, DMD - Waiting room

    Russel Bleiler, DMD

    2.9(38 reviews)
    3.2 mi

    I have had several implants done by Russ in last few years and top notch service all around from…read morethe front desk to the surgical assistants as well. I would recommend this office for sure.

    I am writing to formally complain about my recent visit to your dental office…read more What should have been a normal tooth extraction became an unacceptable experience due to serious sanitation failures and the dentist's dismissive, arrogant demeanor toward both patients and staff. While seated in the waiting room, I personally observed multiple cockroaches casually walking across the floor in plain view of other patients. This is not a minor oversight. A medical/dental facility that allows vermin to roam freely in patient areas demonstrates a fundamental failure of basic hygiene standards. Dental offices handle open mouths, instruments, and infection control; the presence of roaches raises legitimate concerns about cleanliness throughout the practice, including treatment areas. No patient should have to sit in a waiting room watching pests while waiting to be seen. Compounding the problem was the dentist's conduct. Throughout the visit he treated his staff with open contempt--speaking to them sharply, dismissing their input, and generally behaving as though they were an inconvenience rather than professionals assisting in patient care. The atmosphere was tense and demeaning. Staff should not be required to endure that kind of treatment in a workplace, especially one that holds itself out as a healthcare provider. His attitude toward patients was equally objectionable. He was arrogant, condescending, and clearly operating under the impression that his credentials exempt him from basic courtesy or accountability. Questions were brushed aside, concerns minimized, and the overall interaction left the impression that patients exist primarily to absorb his expertise rather than to receive respectful care. That posture is neither professional nor acceptable. These issues are not trivial. Visible infestation of a waiting room in a clinical setting is a public-health red flag. Treating employees as second-class and patients as beneath consideration reflects a toxic culture that should not be tolerated in any healthcare practice. I expect a prompt written response addressing my review posted today..... * Immediate corrective action regarding pest control and documented sanitation improvements * How the practice will ensure staff are treated with basic professional respect * Assurance that patient interactions will meet ordinary standards of courtesy and accountability I am prepared to escalate this matter to the state dental board, health department, and relevant review platforms if these concerns are not taken seriously. Please confirm receipt of this complaint and provide a substantive response ONLINE, within 10 business days again in response to this review. DO BETTER. Sincerely, Disgusted.

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    Russel Bleiler, DMD - Waiting room

    Waiting room

    Russel Bleiler, DMD - The waiting room.

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    The waiting room.

    Flagship Oral, Facial, and Dental Implant Surgery - oralsurgeons - Updated August 2026

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