On January 22 2026 I started my dental care with a deep cleaning. The young lady who did the…read morecleaning was gentle and professional. I have not had a cleaning in 5 years. I have heart failure with no cure so i had basically put my dental health on the back burner. During this visit there was no judgment just a very professional visit. I would recommend this office to anyone needed dental care. We need more professionals like this , Mike A

They make sure you pay for examination & x rays & then tell you they can't do even the most simple…read moreof procedures. They are in business to get money from insurance companies & not to do actual dentistry

They are all patient and knowledgeable about their craft. I just hope that the pair of dentures I…read moreget tomorrow fit well enough of the bottom side that they fit great!!

I've had great experiences with the dental care itself at this office--the dentist, dental…read moreassistants, and hygienist are all professional, friendly, and thorough. I truly value the quality of care they provide and would like to continue being a patient here. Unfortunately, my recent experience with the front desk staff, specifically the paitent coordinator, was frustrating and disappointing. I had a billing discrepancy between what the office charged and what was outlined in my insurance Explanation of Benefits (EOB). When I asked for clarification, I was met with a dismissive attitude and a lack of professionalism. Instead of taking the time to explain the issue, I was told--rather condescendingly--that I was only charged for a cleaning and still owed the full amount for my crown, as if the concern was whether I could afford it. That was never the issue--the concern was about being overcharged for a previous visit. What made the situation worse was that, before I could even provide my EOB for review, the patient coordinator loudly announced the cost of my crown stating it would be less expensive as previously stated and that it would even out the discrepancy across the open office--in front of other patients. I found this to be a serious lapse in patient privacy and basic courtesy. It's disappointing because the clinical side of this practice is excellent, but the front office experience--especially dealing with insurance and billing questions--has been unwelcoming and unprofessional. I hope this issue can be addressed, as I'd really like to continue receiving care from the wonderful clinical team here.

ABSOLUTELY HORRIBLE! I had a plan for removal and dentures. On the morning of the surgery, they…read morewanted to pull 12 teeth with only shots. EVEN AFTER BEING TOLD THAT NEVER WORKS FOR ME! I was sent to another Oral surgeon and had to pay $1800 on top of ASPENS $3000! Dentures never fit proper. After rubbing blisters on my gums, I gave up. Went to another dentist!

I had two teeth pulled. Within 3 days I was in excruciating pain. Real long story short - I went to…read moremaxiofacial in lexington and got the damage - and it was in fact damage- fixed. The surgeon there said basically "look one medical professional is as a rule not going to bad mouth another- but this is pretty bad work" Enough said.

I was on Medicaid for a few years while taking care of my dying mother. I noticed that the bare…read moreminimum was always done, and when the hygienist asked about some cavities I had that needed filling it was slid over very quickly. But I was taking care of a dying mother so I really didn't take time to ask too many questions so when I went back 6 months later I asked about those and I was just told my insurance didn't pay for that. So essentially they were letting them right out of my head until they could give me the dentures that Medicaid will pay for. I found a way to pay for a grand out of pocket to get crowns put on to the teeth that needed it. And those didn't even get sealed properly you can feel the seam with the tongue. I didn't know that shouldn't be how it is. I went back to ask a dentist who was substituting the day I was there about why I didn't feel exactly right he tapped on my tooth, to ask me if it hurt, and when it didn't he said you're fine then. Good to go. I recommend going to third and smiles over by kroger. They're not cheap but they actually do quality work. Mortenson messed me up very well. If I ever end up having to be on Medicaid again, I'll do something else or just not go at all. You might as well not. Let them right out of your head until you need dentures. That's what they're going to do.

I highly recommend Mortenson Family Dental. I had three visits in the past two months for dental…read morework and every visit has been a positive experience. I have very high standards when it comes to dental/medical services and observant of attention and the duration of time I walk in and out of the dental office. All of my appointments have started on time and ended in a timely manner and the staff are all highly attentive and competent. Additionally, I have not experienced any pressure to get dental procedures done and have been billed appropriately for the services. Most importantly the online scheduling feature and the availability of appointments has been great. I value this dental office's communication and commitment to dental excellence.

Absolutely the most professional and efficient dentist I have ever encountered. His ability to…read moreexplain what needs to be done is outstanding. His positive "aura " is infectious and reassuring. cannot recommend highly enough. PD

Ok! I finally got some relief from my pain. I called Dr. Smith's office and April got me an…read moreappointment the next day. I went in and literally we did paperwork, numbed me up, xrays and pulled my tooth all in less than an hour. We chatted for awhile as the shots did their job and the tooth was out in 30 secs after he started. So I spent 3 hours the day before at Aspen and they told me an oral surgeon had to remove my tooth and he would be there in a week but because Dr. Smith has been practicing dentistry for 34 yrs, he actually knows what he is doing and doesn't try to over charge. He tells you what you need, how much it will cost and let's you make your plan. Was a great experience and now I have a new dentist.

Great friendly, professional, and personable staff. Office very clean. Handled all of my kids and…read moremy needs. Definitely recommend.

This was a great experience. I went to see them for a 2nd opinion and see about sedation. Their…read moretreatment plan was more realistic and reasonable. Everyone was so nice and caring. I got to pick my own music playing in my room and the dental chair had a built-in back massager - very relaxing. I highly recommend

I had a procedure done last week that included 3 hours of work while I was sedated. I woke up with…read moreno pain, but I understandably was not ready for a list of orders. The office manager made sure my wife knew everything that needed to be done to make sure I didn't have to come in for a repeat of the past three hour procedure. On the following Sunday, Dr. Horn herself called me to check up on my progress. I'm insanely impressed that Dr. Horn called on a Sunday, and it shows that she definitely cares about her patients.

From the owner: We are your premier dental clinic whether you need a routine cleaning, a series of bridges and…read morecrowns, or emergency oral surgery. We are also specialize in periodontics and are advanced in cosmetic dentistry. Our dental office has you completely covered. We help our patients lead healthier lives with the finest in comprehensive dental services. We understand the reality of many who have dental phobia or anxiety therefore, we incorporate various calming techniques to help your visit to be as comfortable as possible. You can listen to music, or take a break if you start to feel overwhelmed. We accept insurance and we provide the most convenient financing options. Call us today to schedule your next dental appointment with one of our caring dentist.

A very relaxed, non-corporate atmosphere staffed by people who are low-key, highly professional,…read moreand actually care about how you're doing. Add a little dog to the mix and you've the perfect place for dental care.

The staff is super friendly and makes going to the dentist less stressful. The small office…read moreatmosphere makes everything less intimidating. Everything is clean and quiet. Staff offers friendly reminders of appointments.

dentist is great. receptionist was RUDE and she spoke to me like I was a nobody. I'm in PAIN. i…read morehope they fire you!

We were patients of Dr Nakada for many years and he is a friend. We loved the office and still do…read moresince the new dentist has taken over. The new front office staff is still navigating some things but they are very understanding when something needs to be corrected and are helpful in doing so. The back staff and dental staff are amazing and always the best with both myself and my son. They always talk to him and make him feel very comfortable, he has sensory and anxiety and still does very well in the chair with them as they make him feel more at ease.

This place is the worst dental off EVER Dr.WardPiepgrass is the worst he is totally…read moreunprofessional this dentist office will take all your money and leave you hanging with unfinished dental work. I have never been treated so bad and I never had a problem with any dentist visit until I moved here to Lexington.I beg anyone PLEASE STAY AWY FROM THIS OFFICE....THEY WILL ROB YOU WITHOUT A GUN AND TAKE ALL OF YOUR HARD EARN INSURANCE BENEFITS FOR THEIR PERSONAL GAIN

I went there because I have severe dental anxiety and they offer iv conscious sedation. we are…read moreoriginally gonna do four teeth at once and it was gonna cost $175 for the extra sedation since my insurance didn't cover that. I was OK with that because I had to have it. Then they decided he wouldn't have enough time to do 4 filling so he said it will only be 2 fillings(still at $175). Upon starting the procedure, they couldn't get the vein very well and they kept saying it looks good we got it and he would ask me how I was feeling and I told him the same and they would move it around more. He said I will give you a little more nothing would happen. I cried through the procedure because I was not sedated at all and he even drilled a tooth that was not numb because it would touch where the bottom tooth was that had a filling that was excruciating.I then tried calling him for four weeks to talk to the doctor afterwards they kept saying that he wasn't in. Finally after four weeks he called me back. He could tell I was mad and he said what do you want me to do. I told him he could refund some of my money and he said well I have to see what the dental association has to say about that. Because we obviously couldn't work together and I said no, we cannot. I told him you drilled a tooth that wasn't numb and him he said "I only drilled it a little bit " ?!?!? You hurt me. I paid a $175 for you do drill a tooth that wasn't numb and I only came to you because of dental anxiety and my regular dentist doesn't offer conscious sedation. You did it even after I told you you were doing it. I do not recommend this dentist at all . It was Ward Peipgrass. Find another dentist!! And here's the kicker. The teo teeth he filled were two back bottom molar and I couldn't eat anything on because they were so sensitive for 4 months! I have to either get them pulled or get crowns on them-I got crowns on them. patient be ware!!!