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    Mark Gupton - State Farm Insurance Agent

    2.0 (1 review)
    Closed Closed

    Services - Mark Gupton - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    9 years ago

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    The Rhoads Group, INC

    The Rhoads Group, INC

    (4 reviews)

    Let's face it... talking about insurance just isn't that exciting. It's one of those things you…read moredon't really think about until you need it. But when that day comes when you wake up to find water pouring in your kitchen ceiling and ruining your brand new hardwood floors, or that morning arrives when you're a little bit distracted and accidentally bump into your neighbor's prized Tesla (that he oddly refers to as "Tina") while you're backing out of your driveway (and trust me, it will happen), that is not the time that you want to find out that your insurance agent has a voicemail box that is always full, and a perpetual "out of office reply" on their email telling you to call their assistant if you need any, well, assistance. No, this is the time when you need help, and fast. Enter Tracy Stowell and Rob Barbine from the Rhoads Group, a dynamic duo affectionately known as "Team Trabert". Collectively they have over 25 years of experience in the insurance industry, and boy does it show! But the most impressive thing about them is not just their shared head knowledge. There are plenty of intelligent agents out there. It's that they genuinely care about their clients. And while a lot of people say that, Tracy and Rob actually live it. And I can speak from a very unique perspective... You see, I'm not one of their clients. I'm Tracy's older sister. Now before you go discounting this entire review on that basis alone, hear me out. By being the big sister, I'm probably harder on her than I would be on anyone else because I expect more from her than I do the average person. However I can honestly say that when it comes to her role as an agent, I literally could not be more proud. She is the epitome of who you want on the other end of the phone when you are in a crisis. Recently I was visiting her from my home in Portland, OR, and she received a phone call from a client on a Sunday. This is technically her day off, but she took the call anyways because she knew the client had an open claim for water damage in her home, and she wanted to make sure she was okay. The client was extremely upset about a particular situation, yet Tracy remained calm and helped to talk her through it and come up with possible solutions to remedy the issue. Why? Because she cares. Now this was not an unusual event for Tracy. No, I've seen her do it a million times. She regularly takes client calls on evenings, weekends, holidays, you name it. Bottom line is, when you need her, she is reachable. And because of her many years of experience, it's likely that she'll know the answer to your question on the first call. But even if she doesn't, she will not rest until she finds an answer, and then she will always follow back up with you. And what I mentioned before about insurance being boring? No, not with Tracy and Rob. They are both outgoing, engaging and fun to talk to on the phone, and even if the subject matter isn't always extremely captivating by itself, you'll still hang up feeling like you just had a great conversation with a good friend. So I guess my main point is, if you are looking for an insurance agent who's, knowledgeable, experienced, genuinely cares, and most of all, will always be there when you need them the most, give Tracy Stowell and Rob Barbine a call today. I promise, it will be one of the best moves you've ever made. And hey, while you're at it, tell her that her big sister says, "Hi!"

    I have been working with Alex Knapp for several years now for all my personal insurance needs…read more Alex has always been quick to respond and I trust he always has my best interest in mind when he makes recommendations. I would not consider using any other agent for my insurance needs. Walter H

    Mark Gupton - State Farm Insurance Agent - homeinsurance - Updated May 2026

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