1. The Rhoads Group, INC

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    Cumming, GA

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    The Rhoads Group, INC

    4.0 (4 reviews)
    Open • 8:30 am - 5:00 pm

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    Services - The Rhoads Group, INC

    Homeowner or property

    Car and truck insurance

    Life insurance

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    10 years ago

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    Clayton R.

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    10 years ago

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    David Korede - State Farm Insurance Agent - State Farm Logo

    David Korede - State Farm Insurance Agent

    (1 review)

    I contacted this State Farm agency as a serious prospective customer looking to move my homeowners…read moreinsurance to State Farm. Unfortunately, after several days of repeated follow-ups, inaccurate information, poor communication, and having to continually correct issues myself, I ultimately withdrew my request and took my business elsewhere. From the beginning, I provided my existing homeowners policy and asked that it be reviewed carefully so I could receive an accurate, comparable quote. The quote I received contained numerous inaccuracies and discrepancies. Rather than those issues being caught through a professional review, I was placed in the position of having to identify them myself. Even after bringing the problems to their attention and giving the office additional opportunities to correct everything, I never received an accurate revised quote. The communication throughout the process was equally disappointing. Promised follow-ups did not occur, I repeatedly had to initiate contact myself, and I even had to contact State Farm separately to obtain supervisory information after requesting it multiple times. I eventually spoke with David, who was courteous and said he would personally work on correcting everything, but unfortunately the communication problems continued and I was still unable to obtain the properly reviewed quote I had originally requested. There comes a point where a potential customer should not have to work this hard simply to do business with a company. Attention to detail, communication, and follow-through are basic expectations--especially when dealing with something as important as homeowners insurance. After giving this office multiple opportunities to resolve the situation, I decided I had spent enough time chasing answers and correcting problems. I withdrew my request and will be working with another State Farm agency. Based on my experience, I cannot recommend this office.

    From the owner: Here to deliver excellence in service. License #: GA-740997, AL-311288, SC-8692126, TN-2028240read more

    The Rhoads Group, INC - homeinsurance - Updated October 2026

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