Never answer the phone to make an appointment or ask a question. Not sure they actually exist

Dr. Adlard is straightforward and has never tried to push medication on me. The office staff is fantastic--friendly, efficient, and always able to get me in quickly. I never have to wait long for test results, and communication is consistently clear. Highly recommend! read more

I recently went through a serious illness and surgery. Dr Adlard was kind, helpful, and stellar in his treatment for my illness! I am very thankful for his expert help and professionalism!!! read more

Dr Adlard has been our dr for over 20 years. He does a great job. His staff is friendly and nice.

Dr. Adlard is an exceptional doctor. kind, patient, and truly listens. He is highly experienced and takes the time to explain everything thoroughly. His assistants are also wonderful, friendly, professional, and always helpful. I highly recommend Dr. Adlard and his team! read more

Had the worst experience with this doctor and office staff. Doctor did nothing to address my issue. Should have gone to urgent care instead. Nurse scolded me for an unrelated issue. I have never been talked to so horribly by any health care "professional" in my entire life as his assistant/nurse spoke to me. Upside to this office is there's no wait time because no one goes there. Will never return. read more

My family and I have been seeing Dr Adlard for over 20 years. He is an experienced Fam practice Doc who is current on emerging conditions. He is my primary care physician and we've built a relationship of honesty and trust. Dr Adlard and his nurse, Barbara, attend to our needs as it used to be, where your MD is familiar with your health issues when he shakes my hand, and asks about my golf game. If I have an issue and need medical attention, I get an appointment that day. No waiting for an available appointment 2-3 days later. Limited wait times in the office and usually out in 20 minutes. If you require blood work, it is drawn there in the office. Your not sent to a lab three miles away where you wait for 30 minutes. I recommend Dr Adlard and his office staff to anyone in the RSM area read more

Doctor Adlard is ok. But please try to avoid Barbara (front office person) I wouldn't call her a lady. She was so rude to the max. She had me waiting even though she knew damn well my presence there standing in front of her but she chose to finish her TikTok video with her co-worker. Did not let me finish my sentence, reprimanded me in front of the patient who was patiently waiting to see his doctor. Obviously she got tired working there. Well, I will not recommend this office to anyone. I just wish doctor Adlard would hire someone who is Professional and Presentable!! read more

A very so so doctor. I had a serious. Case of eczema and he diagnosed it as athletes foot in one second flat. Then he fired me as a patient since I cancelled an appointment the day before in 2019 and two appointments cancelled due to grieving for my dad who died. I called and let them know both times that I was not able to make appointment, the day before. I'm thinking the ego must be fragile when you can't pick up the phone and at least explore options to care for a patient. It's for the best since I'm older now and deserve the best care ever. read more

Dr. Adlard and his office have been our primary provider since I moved to California eight years ago. I love that he is straightforward, knowledgeable, and kind. My kids are all happy go see him. My husband, who really does NOT like doctors / dentists / medical professionals, likes him. Ignore the one star reviewers as they have not read their insurance policies. Every policy I have read has stated that an annual well exam is ONLY fully covered until an issue arises. At that point, it becomes a normal chargeable visit to the insurance company. Don't take your dislike for the insurance portion of the medical industry out on a good doctor. read more

Dr. Adlard's billing practices are unethical and are exactly what is wrong with our healthcare system. I showed up for an annual checkup as a new patient. Normally this would have been covered by my insurance as a preventative visit. However, during my visit I mentioned two issues that I was experiencing so he billed my insurance as if this was not a preventative visit. Additionally he billed me for issues that I was not experiencing and did NOT discuss with him. This unfortunately cost me a small fortune in healthcare costs. This man is a crook and is part of the problem not the solution. He is more concerned about taking your money and getting paid than he is about your health and well being. His attitude is abrasive and you, the patient, is little more than an inconvenience and source of income. I highly recommend that you choose a different doctor...it may save you a ton of money. read more

Dr. Adlard is knowledgeable, fair and only care about your wellbeing. Point to case, he saved my life. I show up with jaundice; in less than a week, he find out cancer and assembled an expert team which continue with my care. He didn't sugarcoated the information and he gave the perfect direction to be treated. My family's health is under his care because he is an actual and real doctor who will not jeopardize with all the "actual idea" that the patient "knows" or "can research" something he knows; and as demonstrated with myself, he goes out to reach to colleagues to fond the proper treatment. read more

He is not very thorough. Look for a doctor that cares about you and your needs. This office treats you like you are just a number. I attended this office 4 times. Not once was my weight taken and my temp was taken maybe twice. He is not thorough! Dr. Adlard takes a "let's throw medications at you and see what happens" kind of approach rather then an investigative approach. He never set ups a follow up appointment. He tries to rush you to get you in and out as fast as possible. So that you have questions and have to make another appointment(so he gets paid). My appointments were rarely longer then 5-10min. I spent a longer time waiting in a waiting room with no one else in it then seeing the doctor. I end up researching and seeking out my own diagnosis. Then found my own specialist to confirm my diagnosis. No thanks to this doctor. Patty on his staff is very nice, but Linda in billing is rude and is direct reflection of what this doctors priorities are. He should be investigated. He clearly paid for his reviews. There wasn't once that I saw another patient in the waiting room. Where are all the people raving about this guy?!?!? read more

AVOID When you come for an annual well exam, which should have no co-pay under the Affordable Care Act, the doctor will also charge as an office visit prompting a bill for a co-pay later. So if you mention any symptom you have, he charges as an office visit. This is unethical and he's trying to gouge the insurance company and patient. read more

Dr Adlard is awesome. Open on Saturdays. Its not impossible to get an appointment. I have almost always gotten a same day appointment with him. If you have an emergency, they will get you in. He is personable and is very professional. Everyone in my family goes to see him. Besides his demeanor and professionalism, his office is SUPER organized. And they are nice. Very nice. I really don't like waiting ( no one does ) and lack of organization, you don't experience that here. Going to see him is not something to dread is you are in and out and he is great. read more

I just walked out of this so called Doctors office, I felt like I was dealing with a low bit thug, the way he spoke to me was as if I was bothering him by visiting his office with a health concern. He spoke to me s if I were stupid for not knowing where to go for the condition I was concerned about which had to do with my heart. I will never go to this unprofessional bad attitude, soctor who looked as if he wanted to fight with me then help me of guide me in the right direction. Once again, he was rude, didn't care, was unapologetic the way he acted. If your looking for GOOD DOCTOR, HE IS NOT THE ONE. read more

I recently visited Dr. Adlard office, he was concise w his medical determination for my issue. His office staff was very informative and extremely professional. They followed up when they said they would. I couldn't be happier read more

Rude as can be. I called to inform him that my prescription had not been renewed for 7 days as Costco pharmacy did not hear back from his office. He immediately went onto the defensive and exploded stating Costco are to blame and his office never makes a mistake. I informed him that I had left a message with his answering service and he never called back. Again, he placed full blame on the service he is paying for. He begrudging filled the prescription and told me - the patient - he will no longer be my doctor. You think he would at least check the facts, be concerned about his patient and be man enough to admit that he is not perfect.May I urge all who read this to seek another option - this man is not caring in my opinion. So much for the Oath Doctors live by:( especially # 4 below... the bit about warmth, sympathy and understanding). I swear to fulfill, to the best of my ability and judgment, this covenant: I will respect the hard-won scientific gains of those physicians in whose steps I walk, and gladly share such knowledge as is mine with those who are to follow. I will apply, for the benefit of the sick, all measures which are required, avoiding those twin traps of overtreatment and therapeutic nihilism. I will remember that there is art to medicine as well as science, and that warmth, sympathy, and understanding may outweigh the surgeon's knife or the chemist's drug. I will not be ashamed to say "I know not," nor will I fail to call in my colleagues when the skills of another are needed for a patient's recovery. I will respect the privacy of my patients, for their problems are not disclosed to me that the world may know. Most especially must I tread with care in matters of life and death. If it is given me to save a life, all thanks. But it may also be within my power to take a life; this awesome responsibility must be faced with great humility and awareness of my own frailty. Above all, I must not play at God. I will remember that I do not treat a fever chart, a cancerous growth, but a sick human being, whose illness may affect the person's family and economic stability. My responsibility includes these related problems, if I am to care adequately for the sick. I will prevent disease whenever I can, for prevention is preferable to cure. I will remember that I remain a member of society, with special obligations to all my fellow human beings, those sound of mind and body as well as the infirm. If I do not violate this oath, may I enjoy life and art, respected while I live and remembered with affection thereafter. May I always act so as to preserve the finest traditions of my calling and may I long experience the joy of healing those who seek my help. Written in 1964 by Louis Lasagna, Academic Dean of the School of Medicine at Tufts University, and used in many medical schools today. read more

Dr. Adlard is excellent, he's conservative in his approach, I have quizzed him a few times regarding health related things in the news and he wins every time. I have been going to him for years and the staff is professional and excellent. I highly recommend him. read more

Great office, great doctor. Staff and nurses care and show it. Has been caring for my family for years. Non pretentious and a small town doc feel. read more

After years of family care at this office, I was shocked when the receptionist, Sue, "fired" my family in October 2013. I was frustrated how things were going on an illness my son had, I made some phone calls to their office with questions and that day I was told to take him to Urgent Care for any additional medical care ! I suppose I should be glad about it, I wanted to try another medical office anyways, just thought it would be a time of my own picking. read more

Really happy my husband and I switched to Dr Adlard. Getting an appointment is always quite easy and they can sometimes even see you the same day. Dr Adlard is a great doctor, a no non-sense kind of guy. Knowledgeable and caring. read more

A doctor who's very knowledgeable and listens to your concerns, a staff that's professional and extremely nice, and an office run so efficiently that there's almost no wait time and you can get in for same day appointments. What more can you want in a doctor's office? After going to a number of different GPs/internists over the years, I'm so glad I've found Dr. Adlard. My husband has switched to him too. read more

Great family/general practice doctor - he's always knowledgable and helpful whenever I come and see him. The office is very clean as well with a welcoming office staff. read more

Dr Adlard is horrible. I went to see him because I was extremely fatigued. I asked him if my thyroid medication was high enough and he told me I was tired because I had three kids . He accused me of trying to increase my thyroid meds to lose weight which I was 115 pounds and didn't need to lose weight. Went to see another doctor and found the problem. read more

Dr. Adlard has been our family doctor for years. His diagnosis has been right every time and when needed he has referred us to great specialists. The office staff and nurses have also been helpful. read more

Dr. Adlard was the physician on call on Memorial Day. I was in alot of pain and my health insurance put a call into Dr. Adlard. I needed his medical advice. When Dr. Adlard called me back I apologized for bothering him on a holiday at his home. I was trying to be considerate of his time. The response I received was far from professional or nice. He was abrupt and short with me. I could tell he wanted to just get off the phone. Being on call is part of the territory that goes with being a doctor. Perhaps the other reviewer did not interrupt his day off so his demeanor was pleasant. I would never recommend him to anyone and will let others know to not contact his office. read more

I switched over to Dr. Adlard in early February due to an insurance change. Dr. Adlard himself seems like a decent doctor but his lead staff person who handles patient blood draws is an absolute nightmare. I came in on March 8th for a follow up blood draw, which for me I was told was a $ 30 copay. No problem at all with that. When I first saw the Dr on February 11th he had forgotten to put in a prescription that we talked about, so as I was walking down the hall I saw him in the open area, said hi and asked him about that prescription and the strength of it. I went in and had my blood drawn and he came in to talk to me about that prescription for literally 3 minutes. A few weeks later I get a bill for an additional $ 52 because now my blood work had apparently turned into a doctors visit. If I had know it was turning into a doctors visit (and more money) I would have just called later to ask for the prescription. Instead, when I got the bill and when I tried to argue my point I was spoken to by the absolute worst customer facing person I have ever dealt with in a doctors office (this lead nurse). If you don't want to be nickel-and-dimed by a doctor and treated like crap for standing up for yourself, then steer clear of Dr. Adlard! Also, for what it's worth, this office is sorely behind the technology curve. No online system for test results or communication with the staff. This is a practice that better change or it won't last long... read more