I have been going to the Eye Care Center for about 4 years now. All the doctors are great! I…read morerecently have been seen by Dr. Tanner. He is very professional and I had to recently go back for a recheck because my prescription was slightly off due to my dry eyes. Which I am now being treated for. And hopefully will help with future problems. Their office staff is wonderful! I worked with Angelea, their insurance specialist, and she is amazing! I have known her for 15 years, as she used to work for my chiropractor. She is extremely knowledgeable and helped me find the best VSP plan to keep my costs down! I like the fact that I have a 1 year warranty on both frames and lenses in case they break. I have had to use that warranty a couple of times, which has saved me a lot of money in the end. Kayla helped me with picking out frames, which turned out to be a big job, since I am extremely picky. She worked with Mindy the office manager. They were kind enough to order a few pair to help me find the perfect frames! Thank you Angelea, Kayla and Mindy for your time and patience and great customer service! Always a pleasure going into this friendly and professional office! Liz T.

So this is my second year coming here for my yearly exam and they staff have gone downhill rapidly…read more They will blatantly lie to you several times about the price of things then call you later today demand more money. My appt was in September here I am getting billed again for the third time for same appointment weeks later (it's Oct 8). I have two different insurances I shouldn't have to pay anything for a SIMPLE eye exam. It's ridiculous. I call to complain cause why would they keep doing this promise me a call back within an hour. Nothing. So just to clarify I had an eye exam appointment in September. They told me at the appointment that my insurance will cover the eye exam. There is no co-pay there is no fee. I'm like perfect as to be expected when I have two different eye insurances, right. Wrong. lol They have now billed me again weeks later after they called me and demanded over $100 extra the day after my appointment because they messed up somewhere. I can't get an explanation for this of course because the staff there are incompetent when it comes to insurance and billing. Clearly. Manager can't be bothered to take my call. Won't be going back. Also getting into this parking lot and parking is a nightmare if you have a truck.

Mountain View Vision is an exceptional office. The staff and specialists are exactly what I want…read morefor my care team and my family's. If I have an emergency, they always respond quickly and can get me in. I have never had a bad experience here and have been coming consistently for over 3 years. This office truly goes above and beyond which is so rare these days! I truly appreciate the location too! I highly recommend coming here for all your vision needs!

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

I had a possible eye issue and am new to the area and called to see if I could be seen right away…read more They made space for me and I was able to come in right away. The office is beautifully decorated with African art and gorgeous pictures of wild animals. The people at the desk were lovely- Dr Starr was great. A lovely experience and now I have a new local eye doctor!

We have been very pleased with Dr Star and her staff. I needed cataract surgery and with her…read morereferral and follow up it went great. I love the selection of glasses and the warranty they provide. Highly recommend!

We have been coming here for three years. No complaints at all. This is an Ophthalmologist.....They…read morecheck for eye care, disease, and perform surgery. What someone on here did not realize, they do not have glasses or contact lenses!! That is an Optometrist!! Understand between the two. Do not Rate if you have no clue who you made an appointment! This clinic is excellent. They Answered all our questions and was very professional.

i had a new patient visit, and I have worked in the medical field for over 20 yrs retired now. The…read morestaff was standing around in the front desk area. Upon being called to back first time a sweet young lady called me. The second person to call me back was VERY RUDE she says go straight turn left go to the very last room. The staff was just RUDE no Hello's just stares. I initiated Hello's to them. Guess they treat all their patients that way cause their OLD. My son was looking for an ophthalmologist but this business caters to Aldery patients. Also the new pt visit was 2.5 hr. kinda ridiculous. The doctor just put things off like things happening with my eye as a matter of fact.

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Dr. McAllister was amazing! He took his time to explain everything in detail and was very…read morecompassionate.

Dr. Bauer was simply amazing and found a significant eye condition that could lead to blindness for…read moreme if he had not found it. I have a chronic detached retina due to severe nearsightedness. I did not know that as a person with severe nearsightedness that I would be at a much higher risk of retinal detachment, and that I needed to keep a very close eye on my eye health, as no doctor has ever told me before. I go in regularly because my vision keeps getting worse over the years so I have just gone in to update my glasses prescription over the years to different places, even one just this past year, but had not been offered or urged to get retinal imaging even though I have severe nearsightedness. THANK GOD Dr. Bauer's office requires retinal imaging at a common eye prescription appointment because I may not have known I needed it, since my vision has been normal besides needing an updated glasses prescription. He looked at my retinal images and immediately noticed that something was very wrong and helped make me an appointment with a retinal specialist right away, he literally texted the retina specialist my imaging when I was there in the chair. I don't have a very good prospect for my eye, and will likely require complex surgery, because I had never been told that I needed to have retinal imaging every year. I wish I had seen Dr. Bauer much earlier, as he would have caught my retinal detachment much sooner and my surgery outcome would be much better. But I am thankful he found it now. Overall I am so grateful for Dr. Bauer, he may have saved me from going blind. He was very smart and knowledgeable, kind, and even funny! He has a great bedside manner, which matters a lot to me since I have significant anxiety, especially around medical issues. Make sure to take care of your eyes and get them checked, Dr. Bauer is a great doctor to go to. THANK YOU!

I was referred here by Broadmoor Urgent Care when the doctor couldn't find the object in my eye…read more Although they were technically closed, Dr Bauer opened his office for me. (Late Friday afternoon.) He took a thorough look and said the abrasion on my eye would eventually heal, but prescribed an ointment. Now it's the next day and I feel 100% better. I could barely see out of my right eye yesterday. Dr Bauer has a wonderful "bedside manner", was patient and kind. I highly recommend him, and would definitely go again.

Very professional and easy going , great equipment and people. Very impressed with the entire…read moreoperation

Took my mentally and physically disabled sister to this doctors office as a referral from her…read moreprimary eye doctor. My sisters appointment was at 2:40pm. I complained as it was 3:30pm and she had still not been seen. We were assured they would see us quickly. Mind you, we live in the country 1hr away, so when we come into town we have all her appointments and errands mapped out for the day. I explained this to the front staff as well. I was able to reschedule my Sister's next appointment which was at 4 PM. I rescheduled till 4:30 PM same day. We were taking back but ended up being the last people seen so when we left the office, the doors were closed lights off and not one patient in the office. I felt this was intentional! This is how medical has gone down in Colorado Springs. The doctors want you to respect their time, but they have no respect for yours, even having people sign forms where they will be charged when they are late. Colorado is known to be the number one state when it comes to people with disabilities. If the doctor is running behind, they should give patients a call prior to their appointment and get the same respect that they expect. An appointment lasting from 240 until almost 5 PM for a disabled woman who is also about to have a tantrum in the office is completely unacceptable. I would like to know if this is the same owner as the ear associates? People need to start filing complaints with the state of Colorado medical board and any other board because this is completely unacceptable, especially in Colorado!

I am Dallas, TX based but discovered I had an eye infection upon arrival in Colorado Springs just…read morebefore Christmas Eve. I called Abba early on Christmas Eve Eve and they were able to sneak me in same day for an appointment. I saw Dr. Douglas Kim who was thorough, informative and very forthcoming about the infection and what I needed to do to resolve it. They called in an rx for me at Walgreens on the west side at Uintah Gardens. Walgreens was unable to fill the rx due to a stock outage so I called Abba and they were able to immediately call King Soopers in the same complex which DID have stock. Abba went out of their way to ensure I had the rx before the holiday and I am so grateful to them! I went for a follow up today with Dr. Kim and he gave me another thorough exam and feedback. I'll follow up with my local optometrist in Dallas next week after 5 more days of medicated eye drops. Abba was easy to work with, their staff was incredibly welcoming and helpful, and I am so grateful I found this location for future needs while visiting family. Great experience and highly recommend!

The staff and optometrist were amazing!!! Everyone made me feel special and heard. I didn't feel…read morerushed during exam or while picking out glasses.

Stellar service and a staff that truly cares!! I have been a patient of Dr. Hendrick for many…read moreyears, and I just wanted to let everyone know how incredible she is, along with her coworkers. They tirelessly worked for *months* to find the contacts that gave me the best vision and comfort without making me feel high maintenance or unreasonable. Furthermore, the staff is always welcoming and remembers me each visit! Honestly, I could not be more content with my choice for vision clinic!

My husband and I had our eyes checked on the 18th of March at this vision center because we like…read morethe excellent service they provide. Their employees are friendly and they do a great job checking our eyes to see if our prescription has changed.

Super nice & knowledgeable!!! Great Staff!…read moreWe've had several good visits with our family of 7, with Kara Fedders, OD. Absolutely worth scheduling an appointment with, except don't put high hopes on Walmart Supercenter showing any understanding towards your vision needs. I would advise, Don't even step foot in that store, keep to the nice friendly atmosphere of the office. Made that mistake yesterday, in seeking glasses in Walmart Vision Center and was treated rather rudely. Since my insurance didn't cover the cost there, no care as to any feelings towards the 3 broken frames, we'd been trying to replace for my children. Follow in my footsteps and take her awesome prescription elsewhere! 8th Street Walmart Vision Center, will be a disappointment. Driving all the way from Cripple Creek, I'd have to say that going a little further down the road, will be worth keeping such a visit, in remaining positive. Unfortunately, this whole experience in trying to obtain proper eye care, for me, didn't end very pleasant at all, which has resulted in keeping our business from that particular property in the future. But don't allow our bad experience, sway you from getting any services done here. Kara Fedders,OD, Eye Care Center & Walmart's Vision Center are conducted separately when it comes to business, please don't twist the two of them together.

Dr. Peters is incredibly thorough and knowledgeable. She has excellent customer service skills and…read moreI will definitely return again.